Avaya Customer Interaction Express 1.0 IVR-Editor User Manual page 43

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User Manual CIE 1.0 IVR-Editor
Properties
Explanation
Program
Enter the name of the program to be started and a variable for
the folder.
Option 5:
Example:
Waiting for end of program activates the dialogs Program
Waiting for end of
output var.: and Return value var.:
program
You check this option if you want to wait for the end of the
program to be started to process possible outputs.
If you do not check this option, the program to be started is
started as an individual process.
If you check this option, the script can only be finished once the
program to be started is finished as well!
Program output var.:
You can enter a variable for the program output. 1,000
characters maximum can be added to this variable that the
program to be started returns via the standard output (cout,
stdout).
Example: The dir command outputs the table of contents, which
is now available in the variable.
Please note: This variable is only useful if the program to be
started produces an output!
Return value var.:
Enter the variable for the return value of the program.
Most programs return an integer value upon finishing stating
information about the course of the program (o.k./not o.k.).
Please note: This variable is only useful of you know which
return value a program renders and what it means!
Opens a file manager. You can select a file. To specify a UNC
Browse
path, toggle to
Opens the Select tag dialog. You can select a tag. You might
CallTags
have to add a reference to certain topics, agent groups, etc.
("ag[agentgroup_1].free").
Opens the Local variables dialog. You can select a local
Local variables
variable.
Error-exit connector
Start program elements have an Error-exit connector. A tooltip displays
possible errors at the Error-exit connector with error number and explanation.
Program:
xyz.exe
Var.
Default folder
Folder
Var. folder:
Variable_folder
Waiting for end of program
Waiting for end of program
Network environment.
Terms and elements of the IVR Editor • 37

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