Avaya Customer Interaction Express 1.0 IVR-Editor User Manual page 68

62 • Terms and elements of the IVR Editor
Variables
In this element, you can use local variables with the names _VMDuration,
_NoRecBeep, and _MinRecDuration. These elements must have already been
created in the correct style.
Variables Explanation
_VMDuration
_NoRecBeep
_MinRecDuration
Note: During voice recording, the end of the recording is filled with silence to
suppress any possible DTMF tone. The length of the silence (one unit
corresponds to approximately 100 milliseconds) can be set in the Windows
registry under HideDTMFTone. A value between 5 and 8 is recommended. A
setting of 0 means that no silence is added.
How is a voice mail saved?
If a voice mail is recorded to be send as an e-mail, Voice Control adds an
underscore, date, time of recording and one-digit index to the specified file
name. If another file is recorded simultaneously, the index is incremented.
Example
Message 1: message_040422103253_1.wav
Message 2: message_040422103344_1.wav
If a voice mail is recorded to be retrieved as a CC voice mail (send as an e-
mail is not selected), a file name cannot be specified since the IVR Editor
blocks the input fields for File / Folder var. / File Var. Voice Control creates a
file with the file name VM, underscore, date, time of recording and one-digit
index. If another file is recorded simultaneously, the index is incremented.
Example
Message 1: VM_040422103253_1.wav
Message 2: VM_040422103344_1.wav
Specifies the length of recording in seconds.
Specifies whether the signal tone indicating the start of the
recording is played. 1 or true means no signal tone.
Specifies the minimum length of a recording in seconds. If a
recording is shorter than the specified time, it is deleted.
User Manual CIE 1.0 IVR-Editor