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User Manual CIE 1.0 IVR-Editor
Check times
Task
The Check times element checks a configured period of time. If the set period
is true it is distributed to the Y-exit connector, if not, to the N-exit connector.
You can thus select different flows e.g. for weekdays and weekends.
You can enter any combination of time, date, weekday, and time off as period.
You define time off periods in the Tools menu. The same database table as used
for the CIE system is used for time off. The CIE system and Voice Control can
thus run synchronously.
Check times elements can have several input connectors.
Icons
The IVR Editor uses the following icons for the Check times element.
Icon in the catalog of elements
Properties
The table below shows the properties of the Check times element. For
information on general element properties, see General properties of all elements
on page 25.
Properties
Explanation
Date from to
Specifies a period. The date format corresponds to the short
time format set by Windows users. You can only enter one
date. You can either enter a period (from...to) or only the
starting point. If you only enter a date, e.g. only the from-
date, the period starts at this date and lasts until the current
date of the PC.
Time from to
Specifies a period. The time format corresponds to the time
format set by Windows users. You must always enter a
period.
Monday, Tuesday,
Specifies one or more days of the week. You can also select
Wednesday, Thursday,
time off periods. For further information please refer to
Friday, Saturday,
Defining time off periods on page xx.
Sunday, Time off
dates are linked with logical ANDs.
Error-exit connector
Check times elements have no Error-exit connectors.
Icon in the IVR script
If you create a combination of possible dates, the individual
Terms and elements of the IVR Editor • 29
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