Which Is The Active Ivr Script; Moving An Ivr Script; Changing The Name - Avaya Customer Interaction Express 1.0 IVR-Editor User Manual

120 • Creating an IVR Script

Which is the active IVR script?

The active IVR script is marked in the window by the corresponding color of the
title bar.
Note
•
Note that the functions Save, Enable, Print, and Export as XML
script always refer to the active IVR script.
•
Not the difference between active and enabled. Active means only
that the corresponding IVR-script window is selected. Active does
not mean that the IVR script is enabled for the CIE system.
Active IVR Script

Moving an IVR script

Proceed as follows to move an IVR script within the IVR scripts tab, e.g. to a
certain folder.
1. You move an IVR script with Drag & Drop. The IVR script is
inserted below the selected IVR script.

Changing the name

Proceed as follows to change the name of a folder or an IVR script.
1. Double-click the name of an IVR script.
2. You can edit the name directly.
or
1. Select an IVR script or a folder.
2. Select Rename from the IVR script menu.
3. Change the name.
User Manual CIE 1.0 IVR-Editor