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Elements
User Manual CIE 1.0 IVR-Editor
A unit in the IVR Editor is called an element. Each element has certain
properties.
Structure of elements
Elements are divided according to the following areas:
•
Basic elements
•
Speech elements
•
Telephony elements
•
Database elements
General properties of all elements
The following properties are valid for all elements except the elements
Comment (Label and Not interruptible are not available) and End (Not
interruptible is not available).
These properties are not explained in further detail in the description of each
element.
Properties
Explanation
Label
Not interruptible
Comment
Ok
Cancel
Do not use any special characters in file or folder names
When specifying files or folder names, you must not use the following
characters.
/ \ : * ? „ <> |
Using these characters will cause errors when creating files, as the operating
system does not allow these characters.
We recommend that you use the Browse button to select a file or folder.
Note also that you must use a UNC path when specifying a folder.
The label is displayed on the icon, with the tooltip, on the
printout, and it is exported.
You can use up to 29 alphanumeric characters for the label.
The element is interruptible by default. Interruptible means
that the CIE system can end the IVR script while the
element is running.
The comment is displayed with the tooltip and it is
exported. You can use up to 250 alphanumeric characters
for a comment.
Confirms your entries and closes the dialog.
Closes the dialog without applying the changes.
Terms and elements of the IVR Editor • 25
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