Deleting A Folder; Deleting An Ivr Script; Refresh - Avaya Customer Interaction Express 1.0 IVR-Editor User Manual

User Manual CIE 1.0 IVR-Editor

Deleting a folder

Proceed as follows to delete a folder:
1. Right-click the folder to be deleted. A pop-up menu opens.
2. Select Delete. You are prompted.
3. Click Yes to delete the folder.

Deleting an IVR script

Proceed as follows to delete an IVR script.
1. Right-click the IVR script to be deleted. A pop-up menu opens.
2. Select Delete. You are prompted.
3. Click Yes to delete the IVR script.

Refresh

Other users in the CIE system can create IVR scripts as well. These IVR scripts
are not automatically displayed at your terminal. To refresh the display of IVR
scripts proceed as follows.
1. Select Refresh from the View menu or press F5. The display of
IVR scripts is updated.
or
1. Right-click the IVR scripts window. A pop-up menu opens.
2. Select Refresh. The display of IVR scripts is updated.
Creating an IVR Script • 121