Importing; Note Already Used Names; Possible Import Formats - Avaya Customer Interaction Express 1.0 IVR-Editor User Manual

Importing

User Manual CIE 1.0 IVR-Editor
You can import IVR scripts.

Note already used names

If you import IVR scripts that have the same name as scripts already stored in
the database, the names of the imported (double) scripts are modified with an
index (postfix). It is possible that the imported IVR scripts are not working if
they refer to scripts whose names were thus modified.

Possible import formats

You can only import IVR script data in IVR or XML format.
IVR format
IVR format has the following properties.
•
Internal format of the IVR Editor
•
Can contain several IVR scripts
XML format
XML format has the following properties:
•
Standardized format
•
Can only contain one IVR script
Importing
Proceed as follows to import IVR scripts.
1. Select Import from the IVR script menu. The Import IVR Script
dialog opens.
2. Select the import file with
extension ivr) and XML (extension xml) can be imported.
3. You can select IVR scripts once you selected an IVR-file.
4. Click Import to import the IVR scripts. The IVR scripts are read
from the file.
. Only files with formats IVR (file
Importing and exporting • 135