Condition; Operating Method; Operators In A Condition - Avaya Customer Interaction Express 1.0 IVR-Editor User Manual

Condition

User Manual CIE 1.0 IVR-Editor
You need conditions with Logic elements. You use operands, tags and local
variables in conditions. It is also possible to specify a constant string in a
condition . The string must be marked by quotes ("2" + "3" == "23"). The string
itself must not contain quotes.

Operating method

You use conditions to control the order of processes.
The flow is directed to the Y-exit connector if the condition is met.
The flow is directed to the N-exit connector if the condition is not met.
Examples for conditions:
Simple term with two variables
Simple term with one variable and
a constant string
Complex term

Operators in a condition

The following table lists all available operators.
Operator Explanation
Logic
&& Logical AND, e.g. (1==1)&&(2==2) is true (1==1)&&(2==3) is
false
|| Logical OR, e.g. (1==1)||(2==3) is true, (1==0)||(2==3) is false
! Logical negation, e.g. !(1==1) is 0, !0 is 1
Arithmetic
+ Plus (31 + 5 is 36)
++ Increment
- Minus
-- Decrement
* Multiply
/ Divide
% Modulo
& Arithmetic AND
| Arithmetic OR
( Open parenthesis
) Close parenthesis
Comparison
== Equal
!= Not equal to
< Less than
<= Less than or equal to
> Greater than
>= Greater than or equal to
pin_input == pin1
pin_input == "4711"
(pin_input == pin1 ) && (var2 >= mask1)
Terms and elements of the IVR Editor • 21