Acd/Ucd Group Overflow Destination Assignment - NEC Electra Elite IPK Programming Manual

Electra Elite IPK
___________________________________________________________________________________
1-12-01 ACD/UCD Group Overflow
Destination Assignment
General Description
Use this Memory Block to specify the station or Station Hunt group where the overflow
call of each Automatic Call Distribution/Uniform Call Distribution (ACD/UCD) group is
routed when incoming calls overflow.
Display
D a t a
G r o u p N o .
( 1 ~ 4 ) N o .
0 1 / 0 1 : O V F L W =
T I M E
Programming Procedures
1 Go off-line.
J A
2 Press LK1 + LK12 +
3 Enter data using the dial pad.
The following are used when entering data:
J
t o move the cursor left
L
t o move the cursor right
K I
~ t o enter numeric data
Setting Data:
Station No.
2-digit (10~89)
3-digit (100~899)
4-digit (1000~8999)
G
4 Press to write the data. The next Memory Block is displayed.
5 Program the next Memory Block or press
Related Programming
M.B. Number Memory Block Name
1-1-46 Access Code (1-Digit) Assignment
1-1-47
Access Code (2-Digit) Assignment
1-1-48 Access Code (3-Digit) Assignment
1-2-03 2-, 3-, 4-Digit Station Number Selection
1-8-25 ACD/UCD Group Agent Assignment
___________________________________________________________________________________
Programming Manual
S e t t i n g D a t a
( S t a t i o n N o .
T i t l e
m a x . 4 D i g i t s )
D I S P L A Y
to access the Memory Block.
E
to go back on-line.
Document Revision 4
System Mode
Submode
Data No.
PC Programming
Default Values
Not Specified
1
12
01
+AA
2 - 303