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Multiline Telephone User Guide...
ELITE IPK TELEPHONES 8 Button Non Display 8 Button Display 16 Button Display Speaker Large LED 11 Softkeys Line Keys/Feature Alphanumeric 12 Directory Key Access Keys Display (DIR) Dialpad/Dedicated One Touch 13 Message Key Function Keys Keys (MSG) Microphone Hookswitch 14 MIC Key Volume Control 10 Built-in Head-...
2 (both rows) 8 (both rows) 32 Button Display with 16 DSS/BLF One Touch Keys 16 Button Multiline Liquid Display Speaker Large LED 11 Softkeys Line Keys/Feature Alphanumeric 12 Directory Key Access Keys Display (DIR) Dialpad/Dedi- One Touch 13 Message Key cated Function Keys (MSG)
GENERAL INFORMATION The following should be considered when reviewing this User Guide: • All operational instructions assume Prime Line Pickup is assigned to intercom dial tone, Ringing Line Preference is assigned to all telephones, a Line and Second Incoming Extension key has been assigned to all multiline telephones and only a single tenant has been assigned in the system.
LED INDICATIONS Function Lamp Status CO LINE KEYS: Incoming Call Rapid Flashing Red Held Call - Your Telephone Slow Flashing Green Held Call - Other Telephone Slow Flashing Red Call in Progress Your Telephone Steady Green Other Telephone Steady Red Hold Recall Intermittent Flashing Green LARGE LED:...
ANSWERING CALLS Ringing Calls Lift the handset. Converse. When assigned the Delayed Ringing feature, incoming calls will Note: first ring at a primary station. If the call is unanswered after a preprogrammed time interval, calls will also ring at the assigned secondary station.
Camp-on (Call Waiting) Receive camp-on tone while on another call: Replace the handset to disconnect present call. Press Hold and press the Hookswitch to converse with the second party. Call Alert Notification With a call in progress: Receive a Call Alert Notification. Press the Hold key, then converse with the second party.
When calling a multiline telephone, dialing 1 after the station Note 1: number will change ringing to voice or voice to ringing. To directly access a person voice mailbox, dial 7 after dialing Note 2: the station number. Outside Calls Lift the handset.
Station/System Speed Dial Lift the handset. Press the Redial key and dial the Speed Dial Memory location: • Station Speed Dial 80~99. • System Speed Dial 00~79. Press the Feature Access key or One Touch key programmed for the Station Speed Dial. Converse.
MICROPHONE CONTROL Press the MIC key. A lit MIC LED indicates that the MIC is on. SPEAKERPHONE CALLS Press the Speaker key and the LED lights. Ensure that the MIC LED is lit. Place internal or outside call. Converse. Press the Speaker key to disconnect call. The handset may be used at any time during the conversation.
HOLDING CALLS Non-Exclusive Hold Exclusive Hold With a call in progress: With a call in progress: 1. Press Hold. 1. Press Feature. 2. Press Hold. To retrieve a held call, press the flashing Line key or Conf key Note 1: (internal calls).
To return to the original party, press the flashing Line key or Conf Note 2: key. A Feature Access key or One Touch key may be assigned for Note 3: DSS. To transfer a call directly to a personal voice mailbox, dial 7 after Note 4: dialing the station number.
Start a conference call from an incoming CO call using an Automated Attendant: Call an outside line that is answered by an Automated Attendant. Dial the extension of the Conference Bridge. When the voice prompt is heard, enter the password press #. Start the conference call.
CALL PARK - SYSTEM Retrieve With a call in progress: From any station: 1. Press the Transfer key. 1. Lift the handset. 2. Dial Call Park Set code 2. Dial Call Park Set code 3. Dial Call Park location 3. Dial Call Park location 0~9.
Callback Request Answer When calling a busy or Receive a display and/or unanswered multiline telephone: Feature LED message indication: 1. Dial the Callback Request code #. 1. Lift the handset. 2. Replace the handset. 2. Dial #: the requested origi- nator is automatically called.
Voice Over Originate Whisper Page When calling a busy telephone: With a call in progress: 1. Dial the Voice Over code 1. Receive the Voice Over announcement. 2. Announce the message. 2. Press the Feature key. 3. Dial 65. Answer 4.
Store & Repeat Store Repeat With an outside call in progress: 1. Lift the handset. 1. Press the Feature key. 2. Press the Redial key. 2. Dial 7 3. Dial # and the call is placed. 3. Dial the number to be stored.
Caller ID Answer Place Call ID Calls Receive incoming ringing or 1. Press DIR repeatedly until transferred outside call: the desired number is dis- played. 1. Review the telephone dis- play for the calling party’s 2. Lift the handset to auto- name or number.
PAGING Lift the handset. Dial the Paging code: Internal External All Zones 51 All int. & ext. 59 Zone A All Zones Zone B Zone A Zone C Zone B Zone C Page. Wait for the Meet-Me Answer for replace the handset. Meet-Me Answer Lift the handset set.
CALL FORWARDING All Calls (CF/A)/Do Not Disturb (DND) Cancel 1. Press the Feature key. 1. Press the Feature key. 2. Dial Call Forward All/DND 2. Dial Call Forward All/DND set code 60. set code 69. 3. Select operation: 3. Press the Feature key again.
Call Forward Busy/No Answer (B/NA) Cancel 1. Press the Speaker key. 1. Press the Speaker key. 2. Dial Call Forward B/NA 2. Dial Call Forward cancel set code 43. code 44. 3. Dial the destination sta- 3. Press the Speaker key tion number or voice mail again.
You must place your telephone in Do Not Disturb; other Note: display telephones will then receive your message upon calling your station. SET RELOCATION Ask the Attendant to turn on the Set Relocation Mode. From the new location, press the Speaker key, then the LED lights.
Lockout (Password) code may be a maximum of 10 digits. If Note 3: the new Lockout (Password) code is less than 10 digits, press the Speaker key to enter. When set, the Station Outgoing Lockout restricts all outgoing Note 4: calls.
AUTHORIZATION CODE FORCED/VERIFIED To place an outside call: Lift the handset. Dial the Forced Account access code ____. Dial the Forced Account Code ____ (up to 12 digits). Dial the trunk access code, i.e. 9 and the outside number. When calling from a station that is assigned the Account Code Note: Force/Verified feature, outgoing calls will only be processed after the dialed Account Code is verified.
ACD/UCD Log On Log Off 1. Press the Speaker key. 1. Press the Speaker key. 2. Dial the access code ___. 2. Dial the access code ___. 3. Dial 1. 3. Dial 2. 4. Press the Speaker key 4. Press the Speaker key again.
Press the Headset key to hang up. VOLUME CONTROL Off-Hook Ringing Volume Off-Hook Ringing volume Ringing volume 1. Lift the handset. 1. Press the Speaker key. 2. Dial 60. 2. Dial 60. 3. Dial Off-Hook Ringing Vol- 3. Dial Ringing Volume code ume code 1.
Station Speed Dial — Dial Access Press the Feature key. Press the Redial key. Dial the Speed Dial Memory location 80~99. Dial the trunk access code, i.e. 9 (if necessary). Dial the telephone number to be stored (24 digits maximum). Press the Hold key (if entering a name) and dial the name of the party (13 letters maximum).
Feature Access Keys Station Speed Dial DSS/BLF (Stations) and (Outside Numbers) Feature Access 1. Press the Feature key. 1. Press the Feature key. 2. Press the Redial key. 2. Press the Redial key. 3. Press the Feature 3. Press the Feature Access key to be pro- Access key to be pro- grammed.
One Touch Keys Station Speed Dial DSS/BLF (Stations) and (Outside Numbers) Feature Access 1. Press the Feature key. 1. Press the Feature key. 2. Press the Redial key. 2. Press the Redial key. 3. Press the One Touch key 3. Press the One Touch key to be programmed.
QUICK ENTRY GUIDE For programming Feature Access keys and One Touch keys. Feature Press Microphone On/Off Feature or MIC Call forward all Set Dial Destination Answer Feature Feature DoZ Not Disturb — Set Answer Feature Feature Call Forward All/DND - Dial Destination Cancel Answer...
Character Entry To add a name to each speed dial entry, use the Character Entry Code table OR press the dial pad number corresponding to the alpha character desired (six characters maximum). i.e. 2 = A, B, D, a, b, c, or 2 3 = D, E, F, d, e, f, or 3 4 = G, H, I, g, h, i, or 4 For the name Bob press: 2-2-6-6-6-2-2...
Character Code Character Code Character Code ¥...
Speed Dial Name Input Characters must be entered using the dial pad instead of the Character Entry Codes. Press Space “ To Set ¥ & ‘ ‘ < > To 1 Conf Clear and 1 Character Back From The Cursor...
QUICK REFERENCE GUIDE Outside Calling Outside Call Dial 9 Dial Telephone Number Last CO/PBX Number Redial Redial Dial Speed Dial Redial Dial 00~99 Save/Store & Repeat — Redail Dial # Access Trunk Queue Receive Trunk Busy Indication Dial 78 Automatic Redial Receive Busy Speaker Replace Handset...
With A Call in Progress (continued) Conference Conf Place 2nd Call Conf Call Park System SET: Transfer Dial 4 * Dial RETRIEVE: Dial 4 # Dial 0~9 Save & Repeat — Save Feature Dial 9 Store & Repeat — Store Feature Dial 7 Dial 7...
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