Nortel Meridian SL-100 Manuals

Manuals and User Guides for Nortel Meridian SL-100. We have 7 Nortel Meridian SL-100 manuals available for free PDF download: Reference Manual, Fundamentals, Product Manual, User Manual

Nortel Meridian SL-100 Fundamentals (256 pages)

Service Implementation Fundamentals

Brand: Nortel | Category: Server | Size: 7.31 MB

Nortel Meridian SL-100 Reference Manual (320 pages)

Meridian Modular Telephones

Brand: Nortel | Category: Telephone | Size: 0.7 MB

Table of Contents
9
About this Document
19
When to Use this Document
19
How to Check the Version and Issue of this Document
19
References in this Document
19
What Precautionary Messages Mean
20
How Commands, Parameters, and Responses Are Represented
21
Input Prompt (>)
21
Commands and Fixed Parameters
21
Variables
21
Responses
22
Introduction
23
Installation Procedures
25
Unpacking or Packing a Modular Telephone
25
Meridian Modular Telephone Installation
25
View of Jacks and Tabs at Base of Telephone
26
Data Terminal Installation
27
Data Terminal and MCA Power Supply Connections
28
Installing the Meridian Modular 2616 (M2616CT) Cordless Telephone
29
Meridian SL-100 (MSL-100) System Administrator
30
Troubleshooting
30
Power Failure
30
Vibrator Signal Alerter (Optional)
31
Preparing and Installing the MCA
32
Identifying the Model Number and Date Code
32
MCA Hardware
33
Required MCA Hardware
33
Installing the Analog Terminal Adapter (ATA)
35
Identifying the Model Number and Date Code
36
ATA Hardware
37
Identifying the Model Number and Date Code
37
Required ATA Hardware
37
Remove the Power Supply Board (if Installed)
38
Remove the External Alerter Interface Board (if Installed)
38
Jumper Board Installation
39
Replace the Telephone Base
39
MSL-100 System Administration
40
Self-Test and Diagnostics
41
Installing or Replacing the Power Supply
42
Installing and Replacing the Display Option
47
Placement of Display Cable on NT2K Displays and NTZK Phones
49
Display Cable Routing for NT2K28XX Displays
52
Installing an NT2K in an NT2K M2008 or M2008HF Set
55
Installing and Replacing the External Alerter
56
Installing or Replacing the Key Expansion Modules
58
Local Plug-In Transformer Configuration
58
Wall Mount Instructions
61
Self-Test
61
Troubleshooting
63
Meridian Modular Telephone Connections
64
Troubleshooting MCA
65
MCA Troubleshooting Flowchart
67
Miscellaneous Troubleshooting Tips
68
Cross-Connections
70
Meridian Modular Telephone Cross-Connections
70
General Description
71
Voice
71
Data
71
Physical Characteristics
72
LCD Indicator States
73
Meridian Modular Telephone Programmable and Fixed Keys
73
M2006
74
M2008
75
M2008Hf
76
M2008HF Modular Telephone
77
M2016S
78
M2016S Modular Telephone Keys and Indicators
79
M2616
79
M2616 Modular Telephone
80
M2216Acd
81
Mca
83
Diagnostics
83
Download Requests
83
Back of Telephone Set Showing the MCA
83
Escape Sequence
84
MCA Responses
84
Call Disconnection
84
Echo
85
Keyboard Dialing
85
AT Dialing
85
Extended at Command Dialing
85
Parameter Registers (S Registers)
85
Learn Script File
85
Peripheral Equipment
86
Digital Line Module
86
Intelligent Peripheral Equipment
86
External Alerter Interface
87
Optional Peripherals
87
Features and Options Matrix
87
Display Module
88
Name Display Character Extension
90
15 Character Name Display for a Basic Call
91
Key Expansion Module
92
24 Character Name Display for a Basic Call
92
Brandline Insert
93
Power Supply Option
93
M2616 with Display and Key Lamp Module
93
Call Processing
94
Facilities Maintenance
95
Restrictions and Limitations
95
Meridian Telephones and Corresponding MAP Displays
95
Performance Specifications
97
Environmental and Safety Considerations
97
Temperature and Humidity
97
Electromagnetic Interference
97
Line Engineering
97
Temperature and Humidity Specifications
97
Alerting Tone Characteristics
98
Block Diagram of MCA and Meridian Modular Telephones
98
M2006 and M2008 Tone Frequency Combinations
99
M2016S, M2216, and M2616 Tone Frequency Combinations
99
Power Requirements
100
Voice
100
Data
101
Power Supply Board
101
64K MCA +5V Power Boards
101
Local Plug-In Transformer
101
Local Plug-In Transformer Configuration
102
Closet Power Supply
103
Local Plug-In +5V Transformer Configuration
103
MCA Data Characteristics
104
Basic Set Operation
107
Hardware Options
108
Display Module
108
Name Display Character Extension
108
Key Expansion Module
108
Meridian Communications Adapter
109
Feature or Line Indicators
109
Fixed Keys
110
Primary Directory Number
110
Volume Control
110
Hold Key
111
Release Key
111
Handsfree (M2616, M2616CT and M2008HF)
111
Program Key
113
Handsfree Feature Prompts
113
00 Volume Control
114
01 Predial Recall
115
02 Contrast Adjustment
115
03 Call Timer Enable
116
04 Idle Screen Format
116
05 Language Select
117
07 Display Diagnostics
118
09 Key Click
118
On-Hook Dialing
119
Microphone Muting (M2616, M2616CT and M2008HF)
120
Message Waiting Lamp Key
120
Data Calls
120
Automatic Call Distribution (M2216)
122
ACD Headset Interface
123
Supervisor and Agent Positions
124
Supervisor Position
124
Example of Supervisor Telephone Set
125
Display Queue Status Format
128
Agent Position
129
Example of Agent Telephone Set
130
ACD Set Login/Logout
133
Meridian SL-100 Features
137
General
137
Meridian Modular Telephone Station Features
137
Authorization Code
139
Automatic Answer Back (AAB)
140
Automatic Answer Back (AAB) Enhancement
140
Provisioning
140
Feature Activation and Deactivation
141
Feature Verification
141
Limitations and Restrictions
141
Automatic Dial
142
Automatic Line
143
Call Forward
144
Call Park
145
Call Pickup
146
Call Transfer/3-Way Calling
148
Call Waiting
149
Conference
150
Executive Busy Override
151
Group Intercom
152
Last Number Redial
153
Make Set Busy
153
Malicious Call Hold
154
Message Waiting
155
Multiple Appearance Directory Number Ring Forward
156
Multiple Station Message Waiting Indication
157
Valid Terminals for MSMWI Feature
158
MSMWI Feature Applications
159
Privacy Release
159
Ring Again
160

Nortel Meridian SL-100 Product Manual (208 pages)

Brand: Nortel | Category: Server | Size: 5.27 MB

Table of Contents
3
Contents
5
New in this Release

7
About this Document

9
Meridian SL-100 Hardware Overview

11
- Supernode Generations
  13
  - Overview of Functional Elements
    13
- Meridian SL-100 Platforms
  14
  - Meridian Supernode for Large Applications
    14
- Meridian SL-100 Cabinets and Frames
  16
  - Cabinet Concept
    16
  - Dimensions
    17
- References
  18
Meridian SL-100 General Functions

21
- System Functionality
  21
  - Core
    22
  - Bus Functions
    25
  - Link Functions
    25
- Network Modules
  25
- XA-Core
  27
- Enhanced Network (ENET)
  30
  - Meridian Cabinet Network Interface (MCNI)
    32
- Link Peripheral Processor
  34
  - Single-Shelf Link Peripheral Processor (SSLPP)
    37
- Peripheral Modules
  37
Meridian SL-100 Peripherals

41
- Trunk Peripherals
  42
  - Introduction
    42
  - Digital Trunk Controller
    42
  - Spectrum Peripheral Module (SPM)
    47
- Line Peripherals
  52
  - Introduction
    52
  - Line Group Controller
    54
  - Line Concentrating Modules
    59
  - Communication Server
    60
  - Line Trunk Controller
    62
  - Intelligent Peripheral Equipment (IPE)
    62
- Link Peripheral Processor-Based Peripherals
  70
  - Ethernet Interface Unit (EIU)
    70
- IP Client Manager for the Meridian
  72
  - Description
    72
  - Hardware Requirements
    76
  - Features
    76
Meridian SL-100 Remote Units

77
- Remote Switching Center (RSC)
  77

Nortel Meridian SL-100 Reference Manual (142 pages)

Intelligent Peripheral Equipment (IPE)

Brand: Nortel | Category: Network Hardware | Size: 0.52 MB

Publication History
5
Table of Contents
6
About this Document
10
When to Use this Document
10
How this Document Is Organized
10
How to Check the Version and Issue of this Document
11
References in this Document
12
What Precautionary Messages Mean
12
How Commands, Parameters, and Responses Are Represented
13
Input Prompt (>)
14
Commands and Fixed Parameters
14
Variables
14
Responses
14
IPE Product Overview
15
Status Reporting with XSM Functionality
15
Software Required
16
Controller Card Interfaces
18
Enhanced IPE Controllor Card
18
Rts Flash
19
Limitations and Restrictions
19
Line Cards
20
Automated Datafill and Resource Allocation for the IPE
20
Ringing Resource Allocation
20
Automated Datafill for IPE Line Cards
21
Accompanying Features
22
Hardware Requirements
22
Supported Telephones
22
Translations and Service Orders
24
IPE Architecture
25
Minimum and Maximum Ipes in One IPEC
25
Universal Equipment Module
26
IPE Module Components
27
Peripheral Equipment Power Supply
28
Controller Cards
29
Line Cards
32
Ringing Generator
34
Pedestal Base
35
Blower Unit (NT8D52)
35
Power Distribution Unit (NT7D67)
35
Expansion Kit (NT8D49)
35
IPEC Exterior Completion
36
Module Front/Rear Panels (NT9D15)
36
Module Side Panels (NT9D18)
36
Top Cap (NT7D00)
37
Extended System Monitor
37
Master and Slave Xsms
37
XSM Functionality
39
XSM Alternative
39
Provisioning an IPEC
41
Cabinet Lineup
43
IPE in Remote Switching Center (RSC)
44
IPE with Meridian Cabinet Remote Module - SONET
45
Mounting and Bracing Kits
47
Installations in Non-Earthquake Risk Areas
47
Installation in Earthquake Risk Areas
47
Cabling Specifications
48
Power Cable Requirements
48
Terminating Equipment Power Feeders and Returns
48
Alarm Cable Requirements
51
Cabling for XSM Alarms
52
Setting XSM Option DIP Switches
54
Switchboard Cabling Requirements
61
DS30A Links
62
IPE to MCTM, MCRM, MNET, and MLNK
62
Ethernet Connection from NT7D07BA Controller Card
63
Main Distribution Frame (MDF) Cabling
64
Ground Cabling
68
Frame Ground (FGND) Cabling
68
Logic Return Cabling
69
Cabling Card Cage Modules to the Cross-Connect Terminal
70
Environmental Specifications
84
Ambient Temperature
84
Circuit Breaker Status and Faults
84
Column Thermal Unit Status and Faults
85
Relative Humidity
85
Power Specifications
85
Power Requirements
85
Power Consumption
85
AC Powered IPE
86
Foreign Voltage Protection
86
Heat Dissipation
87
Weights and Dimensions
87
Feature Implementation
88
Downloading the IPE Software
88
Package Replacements
89
System Responses
89
Controller Card Message Translation
91
Cutoff on Disconnect
94
Hardware and Software Requirements
94

Nortel Meridian SL-100 Reference Manual (121 pages)

Digital Telephones

Brand: Nortel | Category: Telephone | Size: 0.6 MB

Table of Contents
7
About this Document
11
M3900 Series General Description
15
General Features
15
Minimum Firmware Requirements
15
Programmable Line/Feature Keys (Self-Labeled)
15
M3900 Series Features Meridian Digital Desktop Flash Download
17
Interactions and Restrictions
18
Meridian Digital Group Listening (GLISTEN) and Password Protection
18
Interactions
19
Data Schema
19
Password Reset
19
Desktop Directory Number Download
20
Limitations and Restrictions
20
Interactions
20
Data Schema
20
Service Orders
20
Feature Keys
23
Fixed Feature Keys
23
Feature Codes and Abbreviations
29
M3901 Telephone Set
33
M3901 Feature Description
33
Characteristics
33
Message Waiting and Call Status Indicator (MWI)
35
Feature Activation Indicator (FAI)
35
Line Key
36
Goodbye Key
36
Hold Key
36
Compatible Features
36
M3901 Key Configuration
36
M3902 Telephone Set
37
M3902 Feature Description
37
Message Waiting Indicator (MWI)
39
Display
39
Navigation Keys
40
Self-Labeled Programmable Feature Keys
40
Options Key
40
Goodbye Key
41
Hold Key
41
Line Key
41
Handsfree/Group Listen Key and Indicator
41
Mute Key and Indicator
42
Transfer Key and Indicator
42
Message Key
42
Compatible Features
42
M3903 Enhanced Telephone
43
M3903 General Description
43
Message Waiting and Call Status Indicator (MWI)
45
Info Line
46
Text Line
46
Label Line
46
Navigation Keys
46
Options Key
46
Goodbye Key
47
Hold Key
47
Handsfree/Group Listen Key and Indicator
47
Mute Key and Indicator
47
Prime DN Key
47
2Nd Line/Feature Key
47
Headset with LED
48
Message Key
48
Quit Key
48
Call Log
48
Application Key
48
Shift Key
48
Copy Key
48
Context-Sensitive Soft Keys
48
Compatible Features
49
M3904 Professional Telephone
51
M3904 Feature Description
51
Message Waiting Indicator (MWI)
54
Layered Self-Labeled Programmable Line/Feature Keys
54
Shift Key
54
Context-Sensitive Soft Keys
54
M3905 ACD Telephone
59
M3905 Automatic Call Distribution (ACD) Telephone Feature Description
59
Message Waiting Indicator (MWI)
62

Nortel Meridian SL-100 User Manual (110 pages)

Call Center Meridian Digital Telephone

Brand: Nortel | Category: Telephone | Size: 1.55 MB

Table of Contents
3
Introduction to Your M3905 Call Center Telephone

9
Terms You Should Know

13
Your Telephone's Controls

15
- Programmable Line/Feature Keys (Self-Labeled)
  15
- Context Sensitive Soft Keys (Self-Labeled)
  16
- Call Processing Keys
  16
- Fixed Keys
  17
- Application Keys
  20
- Primary Directory Number
  21
- Individual Directory Number
  21
- Message Key
  21
M3905 Call Center Meridian Digital Telephone

22
Your Telephone Display Information

22
- M3905 Display
  22
Options List

23
- Select a Language
  24
- Change a Feature Key Label
  24
- Adjust Screen Contrast
  26
- Adjust Volume
  26
- Choose Ring Type
  27
- Select Call Log Options
  27
- Live Dial Pad
  28
- Preferred Name Match
  28
- Area Code Set up
  28
- Call Timer
  29
- Date/Time Format
  29
- Key Click
  29
- Headset Type
  30
- Headset Port on Call
  30
- Headset Port External Alerter
  31
- Display Diagnostics
  31
Call Center Headset Interface

32
- Freeing Your Hands While on the Job
  32
- Switching between the Handset and the Headset
  32
Call Center Agent/Supervisor Features

33
- Agent Login
  33
- Agent Login Enhancement
  33
- Agent Logout
  34
Agent Features

35
- Activity Code Fixed Key to Activate Line-Of-Business Code
  35
- Answer Call Center Calls
  35
- Call Forcing
  36
- Multistage Queue Status Key/Lamp
  36
- Display Queue Threshold (MSQS Enhancement for Agents)
  37
- Emergency Key
  39
- Make Busy
  39
- Not Ready Key
  40
- Answer or Make Non-ACD Calls
  41
- Contact Your Supervisor
  41
- Walkaway and Return from Walkaway
  42
- Transfer to Incalls Key
  43
Call Center Supervisor Features

44
- Agent Keys
  44
- Answer Agent
  44
- Answer Emergency
  45
- Call Agent
  45
- Use Supervisor Observe and the Supervisor Headset Jack
  45
- Controlled Interflow
  46
- Night Service
  46
- Observe Agent
  47
- Display Agent Status
  48
- Display Queue Status
  49
Your Telephone Non-ACD Call Features

50
Make a Call

50
- Predial Feature
  51
- Auto Dial
  51
- Redial Last Number Called
  52
- Activate Ring Again
  52
- Speed Call
  53
- System Speed Call (Network Speed Call)
  54
- Intercom Call
  55
- Group Intercom All Call
  55
- Intercom Call on a Predesignated Set
  56
- Individual Page from Group Intercom
  57

Nortel Meridian SL-100 User Manual (95 pages)

For Meridian Integrated Gateway (IGW) Access

Brand: Nortel | Category: Cordless Telephone | Size: 0.79 MB

Installing the I2004 Internet Telephone

3
Basic Functions of the I2004 Internet Telephone

13
- Basic Functions of the I2004 Internet Telephone
  14
- Display Screen
  14
- Softkeys
  15
- Multiple Line Appearances
  16
- Icons
  17
- Basic Calls
  18
  - Making a Call
    19
  - Pre-Dialing
    20
  - Answering a Call
    21
Installing the I2050 Software Phone

24
Basic Functions of the I2050 Software Phone

45
- Basic Functions of the I2050 Software Phone
  46
- User Interface Options
  46
- Display Screen
  49
- Softkeys
  50
- Multiple Line Appearances
  51
- Icons
  52
- Basic Calls
  53
  - Making a Call
    54
  - Pre-Dialing
    55
  - Answering a Call
    56
- TAPI Enabled Applications
  58
Using Network Services with the I2004 or I2050 Phone

62
- SL-100 Features
  63
  - Placing and Retrieving a Call on Hold
    63
  - Transferring a Call
    64
  - Conferencing Calls
    65
  - Forwarding Calls
    68
  - Inspect
    69
  - Do Not Disturb
    70
  - Message Waiting and Message Retrieval
    71
  - Call Park
    73
  - Call Pickup
    75
  - Ring Again
    76
  - Privacy and Privacy Release
    77
  - Speed Call
    78
- Using Network Services with an I2004 or I2050 Phone
  63
- Using Network Services with the I2004 or I2050 Phone
  63
- IGW Access Features
  80
  - Outbox and Redial
    80
  - Incoming Callers List
    82
  - Personal Directory
    85
- Services Key
  88
  - Changing Language
    89
  - Changing Phone Options
    90
  - Using Session Features
    92
  - Setting or Changing Your Password
    93
  - Viewing Network Info
    94
  - Changing Display Formats
    95

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Table of Contents

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Meridian SL-100 General Functions

Meridian SL-100 Peripherals

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Table of Contents

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Your Telephone's Controls

M3905 Call Center Meridian Digital Telephone

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Nortel Meridian SL-100 User Manual (95 pages)

Table of Contents

Installing the I2004 Internet Telephone

Basic Functions of the I2004 Internet Telephone

Installing the I2050 Software Phone

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