Table of Contents
Advertisement
If a Call Record is Not Received
If after "n" rings (defined in System Parameters 99, 100, and 117), the call record has still not been
received, the caller hears the company greeting instead of the called party's extension/name or greeting.
If this occurs, check whether
The data link is out of operation — check all connections. Once connections are verified, test to see
-
whether information can successfully be sent to or received over the link using a serial terminal.
The phone system has a hardware problem.
-
The call is not programmed within MCI to send call information to the Octel 200/300 multi-line hunt
-
group.
PB60019-01
NEAX-2400 Adaptive Integration
Octel 200/300
5-13
S.4.1
Advertisement
Chapters
Table of Contents
