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3.1
OVERVIEW
Enhanced DTMF In-band Integration expands the capability of the Octelt 200/300 beyond an interfaced
or standard integrated environment. It takes full advantage of a PBX equipped to send a DTMF call
record to identify additional information such as the called party, calling party, and call status.
DTMF call records from the PBX are received directly on the Octel 200/300 line card (LIC), just prior to
the call they describe. No special Octel 200/300 hardware or data connection is required to implement
Enhanced DTMF In-band Integration. With the Called Party Identification feature of the Adaptive
Integration optional software package, the Octel 200/300 can be configured to interpret the PBX call
record and handle each call type uniquely.
Enhanced DTMF In-band Integration can be used in conjunction with the lamp message waiting feature
supported by configuring, as appropriate, System Parameters 79 through 84.
Enhanced DTMF In-band Integration activity is logged in the Call Processing Trace. Cumulative data for
Enhanced DTMF In-band Integration are found in traffic pegs 156 through 160. Enhanced DTMF In-band
Integration errors are reflected by Pegs 190 through 196. Refer to the Installation and Maintenance
volume, System Errors and Traffic Peg section, for more information.
.
Not all PBXs support In-band Integration, whether standard or enhanced.
Depending on what the PBX is sending, Enhanced DTMF In-band Integration can provide the Octel
200/300 with the following benefits:
Enhanced DTMF In-Band Integration Benefits
Company Greeting Customization by Trunk Group. Allows a COS to be assigned to a call based
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on the trunk group of the incoming external call.
Called Party Name/Extension. The called party's name or greeting is spoken by the Octel 200/300
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when offering to take a message. If no name or greeting is recorded for the mailbox, the mailbox
number is spoken.
Called Party Status. When a call forwards to the system, different prompts are played to inform the
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caller of the status of the call; busy, ring-no-answer, or unavailable.
Auto Logon. Auto logon to a mailbox is supported. If Call Type 12 is used in the DTMFINT Table,
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the system prompts internal callers to "Please enter your security code" when a direct internal call is
received.
Quick Mailbox Logon. Quick mailbox logon supports entering
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Quick Greeting Activation. Quick greeting activation allows the greeting to be turned ON or to be
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recorded by pressing
Quick Message. Identifies the sender of a Quick Message on internal calls. The sender's name or
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extension number is spoken when the message recipient listens to the message and the recipient can
automatically reply to the sender.
PB60019-01
, without first entering the mailbox.
0
Enhanced DTMF In-Band Integration
to log on to the mailbox.
# #
Octel 200/300
3-1
S.4.1
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