Message Waiting (Response To Command The Octel 200/300 Sent To Smdi) - Avaya Octel 200 Installation And Maintenance Manual

Message servers
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MD0010001N2944377_
This is a call to station 4377 that was forwarded on no answer and there is no calling party number.
The caller hears "name/station doesn't answer" or the greeting, if it is ON.
MD0010001N2944377_2948395_
Same as previous, except it includes the calling party number. This call was all within Centrex.
The calling party is always last in the line and is separated with a space.
MD0010001B2944377_
This is a call to station 4377 from outside the Centrex, forwarded on a busy. The caller hears
"name/station is busy" or hears the greeting, if one exists.
MD000002B2944377_2948385_
Same as previous, except it includes the calling party number.
MD0010001A2944377_
This is a call from station 4377 forwarded on all calls. The caller hears "name/station is unavailable."
MD0010001A2944377_2948385_
Same as previous, except it includes the calling party number.
Message Waiting (Response to Command the Octel 200/300 Sent to
SMDI)
Another type of call record received is for an error on a message waiting command to the SMDI. It means
that the station number indicated is not a valid Centrex MWI number and has not been programmed as such.
The following is an example of an error record:
MWI2948395 INV
MWI is message waiting. 2948395 is the station for which message waiting stutter dial tone was to be
activated. INV indicates the station is invalid.
If a Call Record Is Not Received
If after "n" rings, as defined in System Parameter 117, the call record has still not been received, the
caller hears the company greeting instead of the called party's station/name or greeting. If this occurs,
check whether
The data link is out of operation — check all connections. Once connections are verified, test to see
-
if information can successfully be sent to or received over the link using a serial terminal.
The phone system has a hardware problem.
-
The call is not programmed within SMDI to send call information to the Octel 200/300 multiline
-
hunt group.
.
The maintenance command MON2 allows incoming SMDI records to be monitored over the
RS-232C link.
PB60019-01
Centrex SMDI/SMSI Adaptive Integration
Octel 200/300
4-13
S.4.1

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