Octel 200/300/Pbx Interaction In Rs-232C Data Link Integration Environment; Rs-232C Data Link Integrations - Avaya Octel 200 Installation And Maintenance Manual

2-4 Integration Volume
Calls placed to extensions from the Company Greeting are typically released to ringing. If DID service
is available, calls may also be placed directly to extensions. In either case, on a busy or no answer, the
call is automatically forwarded back to the Octel 200/300 pilot number (e.g., 2500), along with a call
record. Depending on the information in the call record (called party ID, called party status, calling party
ID), the Octel 200/300 can customize how the call is answered, letting the caller know that the person
was busy or didn't answer, as well as provide identification of an internal caller in the message.

RS-232C Data Link Integrations

RS-232C data link integrations transmit encoded call records with information about the port on which
the call is received. The separate data and call signals are associated and processed by the Octel 200/300.
Centrex is one type of RS-232C data link integration. Several PBX manufacturers also use a call record
similar to Centrex SMDI, or some proprietary call record scheme.
Figure 2-2 illustrates the interaction between the Octel 200/300 and the PBX in an RS-232C Data Link
Integration environment. An explanation of Figure 2-2 follows the diagram.
578-3346
578-2500
In an RS-232C Data Link Integration, the Octel 200/300 can receive direct calls to the pilot
1
number.
The Octel 200/300 can also receive forwarded calls from busy or unanswered extensions.
2
With this method of Adaptive Integration, the corresponding call record is sent by the PE or
3
PBX over an RS-232C data link as a series of data bits. All ports can be placed in a single hunt
group because the information in the call record determines how the call will be answered.
If the call record contains trunk group ID (e.g., NEC NEAX-2400), Octel 200/300 answers direct calls
with the corresponding Company Greeting.
Octel 200/300 S.4.1
PE
PBX
/
Trunks
2
1
Figure 2-2 Octel 200/300/PBX
Interaction in RS-232C Data Link Integration Environment
345
Extension
Lines
346
2500
Station
Lines
3
RS-232C Data Link
(Forwarded to
2500 on Busy or
No Answer)
Octel
200/300
PB60019-01