1. Manuals
  2. Brands
  3. Avaya Manuals
  4. Adapter
  5. Remote Supervisor Adapter
  6. User manual

Avaya Remote Supervisor Adapter User Manual

Avaya remote supervisor adapter for use with avaya s8500 media server
Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
The Avaya Remote Supervisor Adapter
User's Guide
(for use with Avaya S8500 Media Server)
555-245-702
Issue 3
June 2004

Advertisement

Table of Contents
loading

Related Manuals for Avaya Remote Supervisor Adapter

Summary of Contents for Avaya Remote Supervisor Adapter

  • Page 1 The Avaya Remote Supervisor Adapter User’s Guide (for use with Avaya S8500 Media Server) 555-245-702 Issue 3 June 2004...
  • Page 2 • Harm (such as harmful tampering, data loss or alteration, regardless of motive or intent) Avaya Inc. provides a limited warranty on this product. Refer to your sales agreement to establish the terms of the limited warranty. In addition, Be aware that there may be a risk of unauthorized intrusions associated Avaya’s standard warranty language as well as information regarding...
  • Page 3 • A reorder tone is received. • 21 CFR 1040.10 and CFR 1040.11. Avaya attests that this registered equipment is capable of providing users The LASER devices used in Avaya equipment typically operate within the access to interstate providers of operator services through the use of access following parameters: codes.
  • Page 4 68, but many have been registered with the FCC before the SDoC process If this happens, the telephone company will provide advance notice in was available. A list of all Avaya registered products may be found at: order for you to make necessary modifications to maintain uninterrupted http://www.part68.org...

  • Page 5: Table Of Contents

    • Trademarks and Service Marks • Technical assistance Within the United States International • Sending us comments Using the Avaya Remote Supervisor Adapter • Overview • Web browser requirements • Connecting and logging in to the RSA • ASM navigation ASM navigation pane layout •...
  • Page 6 Backing up the ASM configuration Restoring and modifying the ASM configuration Restoring ASM defaults Restoring the Avaya defaults Restarting the RSA Logging off the RSA • Monitoring the S8500 using the RSA Avaya Remote Supervisor Adapter User Guide June 2004...
  • Page 7 Server power and restart activity Accessing server power and restart control Updating RSA or BIOS firmware Accessing remote ASM • Text-based interfaces Telneting into the Remote Supervisor Adapter Using the modem Glossary Index Avaya Remote Supervisor Adapter User Guide June 2004...

  • Page 8: June

    Contents Avaya Remote Supervisor Adapter User Guide June 2004...

  • Page 9: Issue

    Downloading this book and updates from the Web You can download the latest version of this book from the Avaya Web site. You must have access to the Internet, and a copy of Acrobat Reader must be installed on your personal computer.

  • Page 10: European Union Standards

    European Union standards European Union standards Avaya declares that the DEFINITY equipment specified in this document bearing the "CE" mark conforms to the European Union Electromagnetic Compatibility Directives. The "CE" (Conformité Européenne) mark indicates conformance to the European Union Electromagnetic...

  • Page 11: Conventions

    This section describes the conventions that we use in this book. General We show commands and screens from the newest Avaya system and see the most current books. You must substitute the appropriate commands for your system and see the books that you have available.

  • Page 12: User Input

    A warning statement calls attention to a situation that can result in harm to hardware or equipment. Use an ESD warning to call attention to situations that can result in ESD damage to electronic components. Avaya Remote Supervisor Adapter User Guide June 2004...

  • Page 13: Safety Precautions

    Attach all cables to devices. Remove power cords from outlet. Attach signal cables to connectors. Remove signal cables from connectors. Attach power cords to outlet. Remove all cables from devices. Turn device ON. Avaya Remote Supervisor Adapter User Guide June 2004...
  • Page 14 If you install a strain-relief bracket option over the end of the power cord that is connected to the device, you must connect the other end of the power cord to an easily accessible power source. Avaya Remote Supervisor Adapter User Guide June 2004...
  • Page 15 Make sure that the rack is secured properly to avoid tipping when the server unit is extended. CAUTION: Some accessory or option board outputs exceed Class 2 or limited power source limits and must be installed with appropriate interconnecting cabling in accordance with the national electric code. Avaya Remote Supervisor Adapter User Guide June 2004...

  • Page 16: Trademarks

    All trademarks identified by the ® or are registered trademarks or trademarks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners. Trademarks and Service Marks The following are trademarks or registered trademarks of Avaya: ® • AUDIX ®...
  • Page 17 (trademark of the Dracon Division of the Harris Corporation) ® • PictureTel (registered trademark of PictureTel Corporation) ® • ProShare (registered trademark of Intel Corporation) ® • UNIX (trademark of the Novell Corporation) • Zydacron (registration pending for Zydacron Corporation) Avaya Remote Supervisor Adapter User Guide June 2004...

  • Page 18: Technical Assistance

    E-mail, send your comments to: document@avaya.com • Fax, send your comments to: 1-303-538-1741 Be sure that you mention the name and number of this book, Avaya Remote Supervisor Adapter User Guide, 555-245-702. Avaya Remote Supervisor Adapter User Guide June 2004...

  • Page 19: Using The Avaya Remote Supervisor Adapter

    Using the Avaya Remote Supervisor Adapter Overview The Avaya Remote Supervisor Adapter (RSA) is installed in PCI-X slot 1 of the S8500 Media Server. Administration of the RSA is accomplished through the Advanced System Management (ASM) Web interface using a browser.

  • Page 20: Connecting And Logging In To The Rsa

    Using the Avaya Remote Supervisor Adapter Connecting and logging in to the RSA Connecting and logging in to the RSA To access the RSA remotely using the ASM Web interface, you must log in to the adapter. To connect and log in to the RSA: Connect the services laptop to the Ethernet port on the RSA using a crossover cable.

  • Page 21: Asm Navigation

    Avaya Restore ASM Defaults defaults. Avaya defaults can be restored manually using the information found in the Avaya RSA Defaults section or by restoring the Avaya default file. The Avaya default file can be found at http://support.avaya.com or on the Communication Manager 2.0 CD for...
  • Page 22 Using the Avaya Remote Supervisor Adapter ASM navigation Table 2, Available actions, on page 22 outlines the actions available in the navigation pane. Table 2: Available actions 1 of 3 Link Action Description System Health View health of the S8500...
  • Page 23 Using the Avaya Remote Supervisor Adapter ASM navigation Table 2: Available actions 2 of 3 Link Action Description Alerts View and configure local This screen is divided into five sections: events, alerts and define • Remote Alert Recipients: Define name, alert recipients.

  • Page 24: Asm Control

    Using the Avaya Remote Supervisor Adapter ASM control Table 2: Available actions 3 of 3 Link Action Description Restore Defaults Restore the RSA to the Use to restore the RSA configuration information factory default to factory defaults. When this option is selected: configuration.

  • Page 25: Setting System Information

    The System Settings window appears. Name [default: 1000000000]: This required field must contain the product ID associated with the S8500 Media Server in this location. Avaya Services uses the product ID to identify the RSA and associated S8500 Media Server. ID Number [default: 100000000]: Type an ID number that will be used to identify the S8500 Media server.

  • Page 26: Setting Server Time-Outs

    Using the Avaya Remote Supervisor Adapter ASM control Setting server time-outs To set server time-outs: In the navigation pane, select System Settings under the ASM Control heading. The System Settings window appears. [default: Enabled, 5 minutes]: Use this field to specify the number of minutes POST Watchdog that the RSA will wait for the S8500 Media Server to complete a power-on self-test (POST).

  • Page 27: Setting Asm Date And Time

    Using the Avaya Remote Supervisor Adapter ASM control [default: Disabled]: Use this field to specify the time in minutes that the RSA NMI Reset Delay waits to restart the S8500 Media Server after a nonmaskable interrupt (NMI) generates. A NMI can be triggered by: •...

  • Page 28: Login Profiles

    Using the Avaya Remote Supervisor Adapter Login profiles Login profiles From the Login Profiles window, you can: • View, configure, or change individual login profiles. • Configure modem and dial-in settings. Each link in the Login ID column contains the configured login ID for that particular profile. If you have not configured a profile, the name of the link shows "not used."...
  • Page 29 Using the Avaya Remote Supervisor Adapter Login profiles Click not used associated with an unused login profile link. A login profile window opens. In the Login ID field [default: craft]: Type a unique login ID consisting of a maximum of 15 characters in length.

  • Page 30: Setting The Global Login Settings

    Scroll down and click Save to save the settings. WARNING: An Avaya default login profile craft was created to allow first time access. The default password associated with craft is passw0rd (the 0 is a zero). This password should be changed during the initial setup of the RSA to avoid potential security exposure.

  • Page 31: Alerts

    The Serial Port under ASM Control must be configured before an alert can be generated over the serial port • To send alerts to an Avaya service center over modem, select IBM Director over Modem from Notification Method field. •...

  • Page 32: Configuring A Remote Alert Recipient

    Numeric Pager • Alphanumeric pager • IBM Director over Modem: In the case where an Avaya service contract is in place or the system is under warranty, this option could be used to report alarms to an Avaya service center. •...

  • Page 33: Alert Fowarding

    Using the Avaya Remote Supervisor Adapter Alerts • SNMP over LAN: In the case where an Avaya service contract is in place or the system is under warranty, this option could be used to report alarms to an Avaya services center. •...

  • Page 34: Configuring Global Remote Alert Settings

    Using the Avaya Remote Supervisor Adapter Alerts Configuring global remote alert settings The Global Remote Alert Settings fields define the number of times an alert retries and the delay time between retries. These global settings effect every alert recipient. To configure the global remote alert settings: In the navigation pane, select Alerts under the ASM Control heading.

  • Page 35: Customizing Monitored Alerts

    Using the Avaya Remote Supervisor Adapter Alerts Customizing monitored alerts You can customize the types of alerts that will be associated with critical, warning, and system level severities. All alerts are time stamped and stored in the RSA event log. You must select the box next to the type of alert you wish to receive notification on.

  • Page 36: Critical Alerts

    Using the Avaya Remote Supervisor Adapter Alerts Critical alerts Critical alerts are generated when one or more critical components are no longer functioning. See Table 3, Critical alerts, on page 36 for an explanation of critical alerts. Table 3: Critical alerts...

  • Page 37: Warning Alerts

    Using the Avaya Remote Supervisor Adapter Alerts Warning alerts Warning alerts are generated for events that may progress into a critical level. Avaya Remote Supervisor Adapter User Guide June 2004...
  • Page 38 Using the Avaya Remote Supervisor Adapter Alerts Table 4, Warning alerts, on page 38 for an explanation of warning alerts. Table 4: Warning alerts Alphanumeric Pager Code Event Action Redundant [default: Disabled]: Not used in the S8500 Media Server power supply configuration.

  • Page 39: System Alerts

    Using the Avaya Remote Supervisor Adapter Alerts System alerts System alerts are generated for events that occur as a result of a system error. See Table 5, System Alerts, on page 39 for an explanation of system alerts. Table 5: System Alerts...

  • Page 40: Monitored Local Events

    Using the Avaya Remote Supervisor Adapter Alerts Monitored Local Events The monitored local events are recorded in the event log within the RSA. These events are not sent to the administered alarm recipients. Setting local events To set the events: In the navigation pane, select Event Log under the Monitors heading.

  • Page 41: Serial Port

    Using the Avaya Remote Supervisor Adapter Alerts Table 6, Monitored local events, on page 41 for an explanation of monitored local alerts. Table 6: Monitored local events Event Action Event log 75% full [default: Enabled]: Generates an event if the event log reached 75% of capacity.

  • Page 42: Configuring The Serial Port

    Using the Avaya Remote Supervisor Adapter Alerts Configuring the serial port To configure the serial port: In the navigation pane, select Serial Port under the ASM Control heading. The Serial Port window appears. In the [default: 57600] field: Select the baud rate to specify the data-transfer rate of Baud Rate your serial port connection.

  • Page 43: Network Interfaces

    Using the Avaya Remote Supervisor Adapter Alerts • [default: AT^M]: Type the initialization string to be used to tell if the modem is Modem query connected. • [default: AT&FO^M]: Type the initalization string to return the modem Factory settings string to factory settings.

  • Page 44: Setting A Static Ip Configuration

    Using the Avaya Remote Supervisor Adapter Alerts Under the Ethernet heading, complete the following steps: • In the field [default: Enabled]: Set to Enabled to use a Ethernet connection for RSA. Interface • In the field [default: Disabled]: Set to Enabled to use a Dynamic Host Configuration DHCP Protocol [DHCP).

  • Page 45: Setting An Advanced Ethernet Setup

    Using the Avaya Remote Supervisor Adapter Alerts Setting an advanced Ethernet setup Use the Advanced Ethernet Setup if you need additional Ethernet settings for data rates, transmission units, and MAC addresses. To set an advanced Ethernet setup: In the field [default: Auto]: Used to specify the amount of data to be transferred per Data Rate second over a LAN connection.

  • Page 46: Configuring Ppp Access Over A Serial Port

    Using the Avaya Remote Supervisor Adapter Alerts In the field: This is a read-only field that contains the unique factory Burned-in MAC address MAC address burned-in at the factory. NOTE: The RSA does not support the use of a multicast address. When a multicast address is used the least significant bit of the first byte is set to one.

  • Page 47: Network Protocols

    Using the Avaya Remote Supervisor Adapter Alerts In the field [default: 10.4.0.2]: Type the remote IP address that the RSA Remote IP address assigns to a remote user. The remote IP address must consist of four integers ranging from 0 to 255, separated by periods, no spaces or consecutive periods.

  • Page 48: Enabling Snmp Agents And Traps

    Using the Avaya Remote Supervisor Adapter Alerts Enabling SNMP agents and traps Use the SNMP window under Network Protocols to enable SNMP agents and traps, and to establish community names with their related host name or IP address. To enable SNMP agents and traps: In the navigation pane, select Network Protocols under the ASM Control heading.

  • Page 49: Enabling Dns

    Using the Avaya Remote Supervisor Adapter Alerts Enabling DNS To enable the Domain Name System (DNS) and specify the DNS IP address: In the navigation pane, select Network Protocols under the ASM Control heading. The Simple Network Management Protocol (SNMP) window appears.

  • Page 50: Accessing The Configuration Window

    Using the Avaya Remote Supervisor Adapter Alerts Accessing the configuration window Use the Configuration window to: • Back up the ASM configuration • Restore and Modifying the ASM configuration To access the Configuration window: In the navigation pane, select Configuration File under the ASM Control heading.

  • Page 51: Restoring And Modifying The Asm Configuration

    Using the Avaya Remote Supervisor Adapter Alerts Restoring and modifying the ASM configuration You can restore a saved configuration in full or you can modify key fields in the saved configuration before restoring the configuration to your RSA. Modify the configuration file before restoring it helps you set up multiple RSAs with similar configurations.

  • Page 52: Restoring Asm Defaults

    Executing the Restore ASM Defaults option removes the Avaya defaults. Avaya defaults can be restored manually using the information found in the Avaya RSA Defaults section or by restoring the Avaya default file. The Avaya default file can be found at http://support.avaya.com...

  • Page 53: Restoring The Avaya Defaults

    In the navigation pane, select Restore Defaults under the ASM Control heading. Click Restore Defaults. Restoring the Avaya defaults If you have ignored the warnings in Restoring ASM defaults or you need to reset the RSA card to Avaya defaults: On a Web browser, in the field, type http://support.avaya.com...
  • Page 54 The Specify how you want to use this wizard window appears. Select Continue individual services and click Continue. The Notice window appears. In the left menu, click Configure RSA. The Configure Remote Supervisor Adapter (RSA) window appears. In the field, type LAN IP Address 192.11.13.6...

  • Page 55: Restarting The Rsa

    Using the Avaya Remote Supervisor Adapter Alerts Restarting the RSA Use the Restart ASM option to restart the RSA. While configuring the RSA, you will be prompted to use this option to make changes permanent. To restart the RSA: NOTE: You must have read/write privileges on your login ID to use this option.

  • Page 56: Monitoring The S8500 Using The Rsa

    Using the Avaya Remote Supervisor Adapter Monitoring the S8500 using the RSA To log off the RSA: In the navigation pane, select Log Off. In the confirmation window, click Yes. Monitoring the S8500 using the RSA The following information can be found under the Monitors heading: •...

  • Page 57: Viewing System Health Summary

    Using the Avaya Remote Supervisor Adapter Viewing system health summary Viewing system health summary To view the System Health of the S8500 Media Server, select System Health under the Monitors heading in the navigation pane. The following information appears under the System Health Summary: •...
  • Page 58 Using the Avaya Remote Supervisor Adapter Viewing system health summary When you click on a specific value associated with a component, a window similar the following opens. The reported temperatures for system components are measured in the following ranges: •...

  • Page 59: Voltage Thresholds

    Using the Avaya Remote Supervisor Adapter Viewing system health summary Voltage thresholds The RSA sends an alert if any monitored power source voltage falls outside the specified operational ranges. The voltages section displays the values RSA reacts to when reached or exceeded. The values are not programable and cannot be changed.

  • Page 60: Fan Speed

    Using the Avaya Remote Supervisor Adapter Viewing system health summary The reported voltages for the designated system components are measured in the following ranges: • : If the voltage returns to a value below the warning reset value, the RSA assumes Warning Reset that the voltage has returned to normal and does not generate any further alerts.

  • Page 61: The Event Log

    ASM processor event log. Viewing the event log The Remote Supervisor Adapter and ASM processor time stamps all events and logs them into the event log. Information such as, all login attempts, dial-out attempts, memory errors, and bus failures are all contained within the event log.

  • Page 62: Clearing The Event Log

    Using the Avaya Remote Supervisor Adapter The event log • : The date of the entry into the event log. Date • : The time of the entry into the event log. Time • : A description of the nature of the event.

  • Page 63: Vital Product Data

    Using the Avaya Remote Supervisor Adapter Vital product data Vital product data Upon S8500 Media Server startup, the RSA collects system, basic input/output (BIOS) information, and server component vital product data (VPD) and stores it in non-volatile memory. The VPD page contains key information about the remote managed server that the RSA is monitoring.

  • Page 64: Component Level Vpd

    Using the Avaya Remote Supervisor Adapter Vital product data Component level VPD The VPD data for the components of the remote managed server appears in this section. Table 8: Component level VPD data Field Function Firmware Type Identifies the ASM firmware component type: main application, boot ROM, or remote control.

  • Page 65: Asm Vpd

    Using the Avaya Remote Supervisor Adapter Vital product data ASM VPD You can find vital product data for the RSA in this section. Table 11: ASM vital product data Field Function Firmware Type Identifies the ASM firmware component type: main application, boot ROM, or remote control.

  • Page 66: Determining The Latest Available Firmware Version

    Using the Avaya Remote Supervisor Adapter Vital product data Scroll down to the ASM VPD section to determine the latest RSA firmware version. Determining the latest available firmware version To determine the latest firmware version available: On a web browser, go to http://support.avaya.com.

  • Page 67: Performing Rsa Tasks

    Using the Avaya Remote Supervisor Adapter Performing RSA tasks Under the Technical Database listing on the left, click Software & Firmware Downloads. In the Software & Firmware Downloads window, scroll down to Media Gateways and Media Servers. Click S8500 Media Server.

  • Page 68: Server Power And Restart Activity

    Using the Avaya Remote Supervisor Adapter Performing RSA tasks Server power and restart activity The Server Power and Restart Activity section displays the power state of the S8500 Media Server at the time the Web screen was generated. Field entries within this section include: •...

  • Page 69: Accessing Server Power And Restart Control

    Using the Avaya Remote Supervisor Adapter Performing RSA tasks Accessing server power and restart control You can power-on, power-off, and restart the S8500 Media Server using the Server Power / Restart Control option on the RSA Web interface. To access the Server Power / Restart Control option: In the navigation pane, select Power/Restart under the Tasks heading.

  • Page 70: Updating Rsa Or Bios Firmware

    BIOS code, diagnostics, power backplane, front panel, and the serial peripheral interface (SPI) of the server in which the RSA is installed. If available, new RSA and BIOS firmware can be downloaded from http://support.avaya.com. To update the RSA firmware: NOTE: You should update all three components (cnetbrus.pkt, cnetmnus.pkt and cnetrgus.pkt)

  • Page 71: Accessing Remote Asm

    This feature is not supported as part of the S8500 Media Server Configuration. Text-based interfaces Users remotely connecting to the Remote Supervisor Adapter through a Telnet connection or a direct serial connection are presented with text interfaces. This section is an overview of those interfaces.

  • Page 72: Telneting Into The Remote Supervisor Adapter

    Enter where is the same address you use if you telnet IP address IP address connect to the Remote Supervisor Adapter from a web browser (for example, 192.11.13.6). The Welcome window appears. In the Login ID field, type a user name (usually craft).

  • Page 73: Using The Modem

    NOTE: Some of the Function keys may not work because the characters generated by the terminal emulation program are not the ones expected by the Remote Supervisor Adapter. To access the RSA using a modem connection: Make the connection using the dial-up modem.
  • Page 74 Using the Avaya Remote Supervisor Adapter Text-based interfaces In the field, type a user name (usually craft). Login ID In the field, type the password associated with the user name and press Enter. Password The Advanced System Management window appears.

  • Page 75: Glossary

    Located on the RSA, it provides an interface to view the health of monitored components and configuration settings, and administer the settings for the RSA. Avaya Registration Tool (ART) A web-based program that permits Avaya employees to perform product registrations and related procedures automatically. Basic Input/Output System (BIOS) A built-in software that knows what a computer can do without accessing any programs from the disk.
  • Page 76 A connection-oriented, packet-data protocol that is commonly used in support of dial-up access from a personal computer to an Internet service provider (ISP). PPP uses an analog line through the public switched telephone network (PSTN), but provides many of the benefits of a direct connection. Avaya Remote Supervisor Adapter User Guide June 2004...
  • Page 77 Universal Unique Identifier (UUID) Identifies the universal unique identifier (UUID), a 32-digit hexadecimal number, of the server that the RSA II is monitoring. universal serial bus (USB). UUID Universal Unique Identifier (UUID). Avaya Remote Supervisor Adapter User Guide June 2004...
  • Page 78 Glossary Vital Product Data Voltage Regulator Modules Avaya Remote Supervisor Adapter User Guide June 2004...

  • Page 79: Index

    Burned-in MAC address Gateway address global login settings setting global remote alert settings configuring component activity log configuration summary viewing configuration window accessing configuring the ASM Hostname connecting to the RSA Avaya Remote Supervisor Adapter User Guide June 2004...
  • Page 80 System Health Summary environmentals O/S Watchdog fan speed temperature thresholds viewing voltage thresholds system information setting Parity system settings Post Watchdog POST/BIOS VPD Power Off Delay PPP Access Over the Serial Port Avaya Remote Supervisor Adapter User Guide June 2004...
  • Page 81 ASM VPD component activity log component level VPD performing RSA tasks POST/BIOS VPD viewing voltage thresholds warning alerts Web browser requirements Avaya Remote Supervisor Adapter User Guide June 2004...
  • Page 82 Index Avaya Remote Supervisor Adapter User Guide June 2004...

This manual is also suitable for:

Rsa

Table of Contents