Octel 200/300/Pbx Interaction In Octel 200/300 Proprietary Card Integration Environment - Avaya Octel 200 Installation And Maintenance Manual

2-6 Integration Volume
Trunks
578-3346
578-2500
In proprietary Card integrations, an Octel 200/300 can receive direct calls to the pilot number.
1
The Octel 200/300 can also receive forwarded calls from busy or unanswered extensions.
2
With this method of Adaptive Integration, the corresponding call record is sent by the PBX over
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a digital line to a link on an integration card in the Octel 200/300. An integration card in the
Octel 200/300 can contain from one to four digital links, each acting like a digital display
telephone. When the call record is passed to the link, the Octel 200/300 reads the data from the
display and uses it to process the call.
Depending on the specific PBX, calls are either directed to the Octel 200/300 ports with a simultaneous
appearance of the call on a digital link, or the calls are sent directly to the digital links and then
conferenced with the Octel 200/300 ports. Either the ports or the digital lines are placed in a hunt group.
The answering of direct and forwarded calls is then customized based on the information contained in the
call record (trunk group ID, called party ID/status, calling party ID).
For MWI, the Octel 200/300 sends a call record over the digital line to the PBX, telling it which station's
lamp (or stutter dial tone) to turn ON or OFF.
Considerations for Configuring MWI
MWI implementation in an adaptive integration environment should be carefully planned. If message
waiting is configured incorrectly, message waiting notification to the mailbox may be delayed longer than
is acceptable. Message waiting performance may be affected by the number of links configured for
message waiting, the number of mailbox holders in a specific COS that is assigned to a link, and the
general usage patterns of the mailbox holders assigned to each link. Before configuring integration links,
these usage patterns should be evaluated. After MWI has been configured, the usage pattern can be
monitored to achieve optimum MWI performance.
Octel 200/300 S.4.1
AT&T/PBX
2
1
Figure 2-3 Octel 200/300/PBX Interaction
in Octel 200/300 Proprietary Card Integration Environment
345
Extension
Lines
346
Extension
Lines
2500
2700
Digital
3
Lines
(Forwarded to
2500 or 2700 on
Busy or
No Answer)
Octel
200/300
PB60019-01