To Busy Out Cms; To Define The Pilot Number For The Acd (Ucd) Group; To Specify The Characteristics Of The Acd (Ucd) Group - Avaya Octel 200 Installation And Maintenance Manual

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PROC 054, word 4
Field
1−5
6
7
8

To Busy Out CMS

CMS must be busied out before you can add or modify an ACD (UCD) group. To busy out CMS,
use the SMT Interface, PROC 28 WORD 2, FIELD 1.

To Define the Pilot Number for the ACD (UCD) Group

PROC 001
Field
1
2

To Specify the Characteristics of the ACD (UCD) Group

PROC 026, word 1
Field
1
2
3
5
6-7
8
9
10
PROC 026,word 2
Field
1
2
3
4
PB60019-01
Name
Location
Type of equipment
Button number
Button encode
Name
Primary Extn.
Associated Extn
Name
ACD number
Group size
ICI Message number
outflow level
queue warning lamp
inflow level
hunt type
Group type
Name
Group number
Supervisor
QDN
Priority Extn. Number
AT&T System 85/Definity G2 SMT Configuration Descriptions
Set To
Location of Link
3
2
0
Set To
1st Dial port Extn.
Pilot Number
Set To
ACD number for the Octel
200/300 group
Number of ports
0
Site dependant
Both −
Site dependant
1
0
Set To
ACD group for the Octel
200/300 ports
Extension of Octel 200/300
port 1
Extension of Pilot number
7.3A-9
Meaning
(Display Module)
(2nd Display Button)
(Normal)
Meaning
Meaning
No ICI message
No circuit assigned
Terminal Hunting
Regular ACD split
Meaning
(Not used)
Octel 200/300
S.4.1

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