After All Changes Have Been Made For Mwi And Cpi - Avaya Octel 200 Installation And Maintenance Manual

5-8 Integration Volume
TRUNK GROUP Table

After All Changes Have Been Made for MWI and CPI

After all changes have been made for MWI and/or CPI, remember to restart the system and test all
functions.
Application Delays
Restart
Test
Octel 200/300 S.4.1
If external trunk calls are to be handled differently than internal station
calls (e.g., intercept position, company greeting), access codes to each
trunk group (NEC refers to this as the route number) should be entered
into the TRUNK GROUP Table and be assigned a unique COS. Refer to
the Configuration volume, Trunk Group Table.
TRUNK GROUP Table Configuration
The TRUNK GROUP Table gives the Octel 200/300 additional
flexibility in answering and handling external callers. The Octel
200/300 is supplied with the NEAX-2400 trunk group number. Calls
can be processed according to the COS of the trunk group they came in
on instead of the COS of the port the Octel 200/300 answered the call
with. This means ports do not have to be split. For example, the
company greeting may be customized depending upon the trunk group
the call came in on; external callers can go to a different intercept
position than internal callers; and the intercept number can be
customized for external calls coming in on different trunk groups.
Application delays may need to be changed to handle internally covered
calls. Call your technical support center for assistance.
After the changes have been made, exit the UPDATE program. The
Octel 200/300 prompts
FOR CHANGES TO TAKE EFFECT, SYSTEM MUST BE RESTARTED.
Restart the system.
Test to ensure that MWI and/or CPI are operational.
PB60019-01