Call Rerouting First Alternative Assignment Example; Call Rerouting Second Alternative Assignment Example; Call Rerouting Always Alternative Assignment Example - Avaya Octel 200 Installation And Maintenance Manual

Message servers

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Figure 10.3-1 Call Rerouting First Alternative Assignment Example

Figure 10.3-2 Call Rerouting Second Alternative Assignment Example

Figure 10.3-3 Call Rerouting Always Alternative Assignment Example

Figure 10.3-1 through Figure 10.3-3 show the Call Rerouting Alternative form entries that meet the

specifications of the example. For stations assigned these Call Routing Alternatives, internal calls and

TIE trunk calls are rerouted to the message server only if the station is unanswered, while CO and DID

trunk calls are rerouted to the Octel 200/300 if the station is either Busy/DND or unanswered. In either

case, the number of rings for "Unanswered" is defined by the Call Forward No Answer Timer in the

station's PBX COS. Should the Octel 200/300 fail to answer the call, for example, if all Octel 200/300

ports are busy, the call reroutes to the attendant.

Figure 10.3-4 shows the Call Rerouting Assignment form entries that assign the Call Rerouting

Alternatives of Figure 10.3-1 through Figure 10.3-3 to directory number 3376.

CALL REROUTING FIRST ALTERNATIVE ASSIGNMENT

Intercept Type

Originating Device

CALL REROUTING SECOND ALTERNATIVE ASSIGNMENT

Busy/DND/No Answer

Originating Device

CALL REROUTING ALWAYS ALTERNATIVE ASSIGNMENT

Always Originating Device

Mitel SX-2000 Adaptive Integration

Originating Device

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