Chapter 13 Northern Telecom Adaptive Integration With Npic - Avaya Octel 200 Installation And Maintenance Manual

13.1 OPERATION OF NORTHERN TELECOM ADAPTIVE
INTEGRATION
This chapter explains the PBX and Octel 200/300 message server configuration requirements and testing
procedures for correct operation of Northern Telecom Meridian 1 or SL-1 Adaptive Integration when the
NPIC card is installed. (Within this chapter, the term M1 refers to both the Meridian 1 and the SL-1
PBX.)
Northern Telecom Adaptive Integration uses an intelligent connection between the Octel 200/300
message server and the Northern Telecom PBX. This intelligent connection is provided by the Octel PBX
Integration Card (referred to as NPIC for Northern Telecom systems).
An NPIC card can have up to 16 ports, as determined by Capacity on Demand (COD). Each port
connection to the NPIC appears to the M1 PBX as a Northern Telecom 2616 digital display phone.
.
When the NPIC card is installed, no analog ports are required. The NPIC ports provide both the
function of collection of calls information and of answering transferring the call.
Called Party Identification. The Octel 200/300 can process the call and provide call coverage based
on the type of call and the desired coverage.
.
Separate NPIC ports must be configured to support Message Waiting Indication. A port can be
used for CPI or MWI, but not both.
Any information that the M1 provides to a Northern Telecom 2616 display phone station (either on the
display itself or by the display set LEDs) is available to the message server. This information includes the
following:
The trunk group or ANI number of external calls that have been directed to the Octel 200/300 for
-
primary answering
The trunk group/ANI number and the original called extension of external calls that have been
-
forwarded to the Octel 200/300
The calling and called extension numbers of internal calls that have been forwarded to the Octel
-
200/300
The extension number of an internal station calling the Octel 200/300 directly
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The status of a forwarded call (Busy, RNA, or Forward All Calls)
-
.
The ANI number can be provided to Octel Designer and/or Visual Messenger applications. It is
also available in the message header and in the call processing trace. It is not possible to make an
immediate call back to an ANI source.
.
When a caller is automatically transferred to an intercept whose extension is 0, the M1 establishes
a conference call among the caller, the intercept, and Octel 200/300. The caller hears the prompt
"Connecting forwarded call, (name) is (unavailable)." To avoid the conference, the intercept
extension must be an actual three or four digit extension number. (If the console is assigned a three
or four digit extension number, all callers to the operator would have to enter those digits.)
Announce-to-Intercept operates correctly for nonzero extensions.
Message Waiting Indication. Message waiting indication allows the Octel 200/300 to activate and
deactivate the message-waiting lamp on phones to indicate when there are messages waiting on the
message server.
.
Only the digital extensions that are programmed to light lamps within the Octel 200/300 message
server should light lamps. Confusion results if stations not associated with the voice mail server
are also allowed to light lamps.
PB60019-01
Northern Telecom Adaptive Integration with NPIC 13-1
Octel 200/300 S.4.1