Calling Back A Voice Message; Sending A Message Directly To A User's Voice Mail - Toshiba STRATA CS Communication Server Release 6 User Manual

Calling back a voice message

When you call back a voice message, Strata CS places a call to the extension or external phone
number of the person who left you the message. In cases where multiple numbers are available
for the person—for example, a callback number and a Caller ID number—Strata CS prompts
you to choose which one to dial.
Note:
If the system cannot dial the callback number, see your Strata CS system administrator.
The call dialing rules set up by your Strata CS system administrator may need to be changed.
To call back a voice message
1.
2.
3.
After talking to the caller, if you remain on the phone you will be returned to the voice message
menu so that you can delete the message or move on to the next message. To end a call and
remain on the phone, bypassing the voice message menu, press
party to hang up.

Sending a message directly to a user's voice mail______________

You can record a message and send it directly to the voice mail of one or more Strata CS users
with the telephone commands.
1.
2.
3.
4.
After you record a message, you can use the commands shown in the next table.
5-6
Press or while or after a message plays (
4 3 4 4
calling the person back).
If you are calling back a message that was forwarded to you, Strata CS prompts you to
choose whom to call back—the person who forwarded the message or the original
caller.
Strata CS offers you a default number to call. To dial that number, press
from a list of other numbers associated with the caller, press
CS contact, the list includes all the contact's numbers. See
page 16-4.
log on to your account and press
Record your message and press
Press to accept the recorded message. See the following table for other options.
1
Enter the extension to which you want to send the message and then press
multiple extensions in the following format:
ext1 # ext2 # ext3 # #
If you have permission, you can send the message to all users by entering
1
Accept the recording.
.
3
when you are done.
#
Commands for Recorded Messages
Use after recording a message
deletes the message in addition to
4 4
. If the caller is a Strata
2
"Managing contacts" on
or wait for the other
Flash 3
U G
SER UIDE FOR
. To choose
1
. Enter
#
.
8888#
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