About Answering And Handling Calls On The Phone; Using The Flash Button On Your Phone; Answering Strata Cs Calls - Toshiba STRATA CS Communication Server Release 6 User Manual

About answering and handling calls on the phone _____________

This chapter explains how to answer calls at your Strata CS phone, including putting calls on
hold, transferring calls, sending calls to voice mail, and other actions. For the features you can
use when answering and handling Strata CS calls at a remote phone, see

Using the Flash button on your phone

When you use Strata CS on the phone, you use your phone's Flash button to access many
commands. If your phone does not have a Flash button, press and release the hook quickly once
to send a Flash command.
Note:
On some phones, the Flash button is labelled Link or Call Wait.
If pressing Flash results in a transfer
If pressing
commands described in this chapter, you are in direct transfer mode (see
on page
call-handling commands, talk to your system administrator.

Answering Strata CS calls__________________________________

This section explains the following aspects of answering Strata CS calls on the phone:
Call announcing
Call waiting
Answering a call at another ringing phone
4-2
causes transfers the call rather than giving you access to the call-handling
Flash
4-8). If you are in direct transfer mode and would rather have access to all the telephone
Chapter 6.
"Transferring a call"
U G V
SER UIDE FOR IEW
P
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