Recording A Call; Creating A Conference Call - Toshiba STRATA CS Communication Server Release 6 User Manual

Viewpoint for communication server release 6
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Recording a call

If you have permission, you can record your phone calls. To start and stop recording a call, press
. You can use the record command in two ways:
*16
Before a call, press
begins automatically when the call is connected.
During a call, press
Recording stops automatically when you are the only party in the call, or when the recording
exceeds the size of your mailbox. Call recordings are stored as new voice messages (see
"Listening to and managing your voice mail" on page
recording several times during a call, each recording is created as a separate voice message.
Note:
If your voice mailbox is full, or you do not have a voice mailbox, you cannot record calls.
To record calls and manage call recordings using ViewPoint, see
page
11-12.

Creating a conference call

You can create a conference call in the following ways:
By adding parties
By connecting separate calls
To create a conference call by adding parties
1.
2.
3.
4.
5.
6.
7.
8.
To create a conference call from separate calls
You can also create a conference call from separate, individual calls by pressing
When you hear the call waiting beep for an incoming call, you can conference that call with your
current call. After the call waiting beep, press
4-10
at the dial tone to start recording, then dial the call. The recording
*16
Flash *16
Dial the first party and wait for an answer.
Press
for a dial tone to start another call.
Flash #
Dial the second party and wait for an answer.
Press
. You and the two parties you called are now conferenced in a single call.
Flash 5
Press
for a dial tone to start another call. The conference is put on hold, and
Flash #
the parties already in it can continue to talk to each other.
Dial another party and wait for an answer.
Press
to add the new call to the existing conference call.
Flash 5
Repeat steps
5-7
to add more parties to the conference call.
at any time to start or stop recording.
5-4). Note that if you start and stop
.
Flash 4
"Recording a call" on
Flash 5
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