Quick Call Commands - Toshiba STRATA CS Communication Server Release 6 User Manual

Quick call commands_____________________________________

Pressing * at a dial tone gives you quick access to the commands listed in the following table
Some or all of these commands may be unavailable to you if your system administrator has not
granted you permission.
A A. T
PPENDIX ELEPHONE
Hear your phone's station ID, extension and other
information. Pressing
*0
you have been using as a visitor, and returns the station
to its default user.
Enable and disable hands-free answering. See
*10
hands-free answering" on page
Enter an account code for the current call or the call you
*11
are about to dial.
Enable and disable voice-first answering. See
*12
"Receiving internal intercom calls with voice-first
answering" on page
Place a page or an intercom call. To place a page
(1-way audio to multiple users), dial *15 plus a
*15
workgroup's extension. To place an intercom call
(2-way audio), dial *15 plus a user's extension. See
"Placing a page or intercom call" on page
Start and stop recording a call. You can press *16 at the
dial tone, then dial the call. You can also press
*16
Flash *16 at any point during the call to start or stop
recording.
Associate a trunk with an external station, so that
subsequent placed calls are treated as originating from
*17
the station. This command is only valid after logging on
to an account that has an assigned external station.
See the next table for a list of quick call commands for
*5x
call center agents and supervisors.
*57
Monitor another user's call. The other parties in the call
cannot hear you.
*58 Coach another user's call. The other user can hear you,
but the other parties in the call cannot.
*59 Join another user's call as a full participant, able to hear
and be heard by all parties.
*66
Redial the last call you placed.
C Q R
OMMANDS UICK
Quick call commands
*00
4-6.
EFERENCE
logs you out from a station
4-5.
3-6.
"Using
A-3