Using Viewpoint With An External Station; Changing Your External Station - Toshiba STRATA CS Communication Server Release 6 User Manual

Using ViewPoint with an external station

Changing your external station

6-12
ViewPoint treats external stations just like regular internal stations. You can use
ViewPoint commands that require a phone, place and answer calls, and handle calls in
the Call Monitor using ViewPoint commands. There is no need to "imitate" a station
(as described in "Imitating a station at a remote number" on page
Note:
If you want to use ViewPoint call control when answering incoming calls at any
of your routing list's external numbers you still must turn on "imitate a station."
To use ViewPoint with an external station
1.
Start ViewPoint.
2.
At the Toshiba Strata CS ViewPoint Logon dialog box, click
expand the dialog box.
3. Click
Station ID
administrator can tell you what it is.
4. Click .
OK
With the proper permission, you can use ViewPoint to change the configuration of
your external station. For example, you can specify a different phone number or IP
address, or change the type of remote phone you have from an IP phone to a regular
phone number.
To change the configuration of an external station
1. Choose
Tools > Options
2. In the
Phone
3.
Configure the phone as follows:
Destination.
example, to switch from a normal phone to an IP phone. To select any
phone with a phone number (rather than an IP address), select "External
Number." If you have a Polycom IP phone, select "Generic H.323
Device."
Call using.
from the phone. See
, and enter your external station ID. Your system
. The Options dialog box opens.
category, click
Station Features
Use this field to select the type of phone you are using, for
Select the dialing service to use when placing Strata CS calls
"Using dialing services" on page
6-10).
Options
.
12-8.
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