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PPENDIX
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PPENDIX
T
ELEPHONE
R
EFERENCE
This appendix provides a quick reference to the Strata CS telephone commands. For more
instructions on using Strata CS over the phone, see
Note:
Press
Call announcing commands _______________________________
If you have call announcing turned on, you can use the following commands when you answer
an incoming call. These commands are offered whether you pick up your phone to answer it or
answer it after hearing a call waiting beep.
C
OMMANDS
*
at any time to return to a higher-level menu.
1
Connect to the caller.
2
Send the caller to your voice mail.
Send the caller to voice mail and listen to the message as it is
3
being left. Press Flash 1 to pick up the call while the caller is
leaving a message.
If you are on a call and another call arrives, pressing 4 creates
4
a conference call with your current call and the new one.
Send the caller to the next action on your routing list. Unless
Hang
you have created a custom routing list, the next action is your
up
voice mail, so hanging up is the same as pressing 2.
Q
Chapter 3
Call announcing commands
UICK
through
Chapter
6.