Placing A Call; Placing Calls Using The Dial Bar - Toshiba STRATA CS Communication Server Release 6 User Manual

Placing a call ____________________________________________

Strata CS provides the following ways for you to place calls from ViewPoint:

Placing calls using the Dial bar

Using the Place Call To dialog box
Quick-dialing from ViewPoint folders
Camping on a busy user's extension
Placing calls using drag-and-drop
Placing calls by using other contact managers
Placing calls with the phone on or off hook
When placing calls from ViewPoint you can choose the command with the phone either on-hook
or off-hook. If the phone is on-hook when you place a call, your phone rings immediately after
you finish dialing the number. If the phone is off-hook when you place a call, you hear Strata
CS dialing the number.
Placing calls using the Dial bar
ViewPoint has a
To place a call using the Dial bar
1.
2.
3.
You can also drag-and-drop items into the Dial bar, including a text phone number from another
application. See
12-2
bar on the menu bar that you can use to place calls.
Dial
Type either of the following in the Dial bar:
The number to dial. If it is an external number, type the full number including area
code (10 digits in North America, for example 6173540600). Do not enter a Strata
CS access code (such as 9). To dial international numbers enter + followed by the
country code and the number, for example +44 020 7323 8299. Do not add the
international access code (for example, 011 in North America).
Hyphens, spaces, periods and parentheses are allowed.
The name or partial name of a user, contact, or contact company name. Strata CS
searches all of the Contacts, Extensions, and Workgroups for a match. If only one
match is found, the system places the call immediately. If there is more than one
match, a dialog box opens and you can select a name on the list and click Dial to
place the call.
To specify an account code for the call, add a vertical bar character (|) after the number,
followed by the account code.
Press ENTER to place the call.
"Placing calls using drag-and-drop" on page 12-7.
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