Toshiba STRATA CS Communication Server Release 6 User Manual page 221

3.
4.
C 15. C F
HAPTER ALL
Click to add a routing list action. The Routing List Action dialog box opens.
Add
In the field, choose one of the following actions. The other elements in the
Action
dialog box change depending on your selection.
Call me where I am.
your station unless you have changed it (see
page 15-2). Specify the length of time the phone should ring in the
field.
Call me at another location.
number that you specify. Click
box, which functions in the same manner as the Place Call To dialog box. For
information about using this dialog box, see
Specify the length of time the phone should ring in the
If you choose an external number, see step
Calls routed to another extension do not follow call forwarding or routing lists in
effect at that extension. To send calls to another extension so that they follow that
extension's forwarding or routing list, use a final action of
You cannot route calls to an auto attendant or call center queue as a routing list
action, but you can do so by using a final action of
Call a Workgroup.
Usually this action is used only by Strata CS system administrators setting up an
ACD workgroup. For instructions, see
page 15-15.
Specify the length of time the phone or phones should ring in the
field.
This action does not ring a phone, but instead plays the caller the
Play Greeting.
greeting that you select on the
R
ORWARDING AND OUTING
This action sends calls to your
This action directs calls to an extension or an external
to open the Call Me at Another Location dialog
This action directs calls to one or all members of a workgroup.
"Routing calls to workgroups" on
Greeting drop-down list. You can also play a
L
ISTS
Where I Am
"Call forwarding and Where I Am" on
"Placing a call" on page
Ring duration
5 for further options.
Transfer To extension
Transfer To extension
phone, which is
Ring duration
12-2.
field.
.
.
Ring duration
15-11