Ses Voice Mail And Acd Setup; Mas Recovery - Toshiba Strata CIX Installation And Maintenance Manual

Note This procedure requires a monitor, keyboard and mouse connected directly to the MAS.
Refer to
1. At the MAS desktop select Start > Control Panel > Network and Internet connection. Click on
Network Connection.
2. Right Click on Local Area Connection for Intel® PRO/1000 CT Network. Then select
Properties.
3. Highlight Internet Protocol (TCP/IP) then click on the Properties button.
4. Select; Use the following IP address then enter the following:
•
IP Address: (default = 192.168.254.252)
•
Subnet Mask: (default = 192.255.255.0)
•
Default Gateway: <default is blank>
5. Click on the OK button.

SES Voice Mail and ACD Setup

When the MAS reboots login to eManager. Refer to the CIX Programming Manual Volume One for
setting up user accounts. Then refer to the SES and ACD manuals to program the applications as
appropriate.

MAS Recovery

In the event that MAS suffers a catastrophic failure the following procedures will restore the MAS
to the configuration it was in when shipped. If possible backup the data, configuration and license
files before starting. At the conclusion of these steps return to the MAS Software Setup section of
this chapter.
Important!
Step 1: Restore Using the Recovery CD Set
1. Ensure that the LAN cable from the 1Gbps connector on the MAS is NOT connected. Refer to
"MAS Rear Panel" on page
Important!
2. Connect power cable to your MAS server and power up the server.
3. Power up the MAS by depressing the power switch on the rear panel switch. Refer to
Rear Panel" on page
4. Insert the Recovery CD number one into the CD-ROM Drive.
(Note: DO NOT remove this CD until instructed to insert another CD-ROM.)
5. Restart the MAS by pressing the Reset Button the rear panel. Refer to
page 1-3. The computer will boot from the CD into the recovery environment.
Note Until the recovery is complete the mouse will not function.
6. A dialog box will appear asking: Do you want to recover? Press the Y key on the keyboard to
answer yes. A Caution dialog box stating that All data on the hard drive will be lost. Press the
Y key on the keyboard.
The Clearing Hard Disk Drive box will appear. Then the Toshiba - Symantec status screen will
appear.
7. The screen prompt: Please insert the CD in order to continue the process. Remove CD one,
insert CD two then press ENTER.
Strata CIX MAS Installation 06/09
"MAS Rear Panel" on page
The MAS Recovery procedure MUST be followed completely. Do not stop
until the procedure is complete.
1-3.
Ensure that the MAS does NOT have internet access at this time.
1-3.
Media Application Server Installation
1-3.
MAS Recovery
"MAS
"MAS Rear Panel" on
1-39