Toshiba STRATA CS Communication Server Release 6 User Manual page 333

playing call recordings from
,
reporting on
14-9
result codes for exported
,
returning calls from
viewing additional call details
Call Monitor folder
,
overview
11-2
adding as pane to other folders
adding Phonebook pane to
commands
,
answer
11-7
associate with contact
,
disconnect
11-16
,
insert audio
11-13
, ,
mute
11-16 12-13
,
park
11-15
play caller's name
,
put on hold
11-9
put on hold while ringing
,
record call
11-12
send incoming call to voice mail
,
take call
11-7
,
transfer
11-10
transfer while ringing
,
unpark
11-15
,
conference calls in
display options for All tab
displaying on incoming calls
displaying when placing calls
,
double-clicking in
11-6
opening automatically
ownership of calls in
,
panes in
11-5
,
selecting calls in
11-6
, ,
sharing
8-23 11-19
tabs
,
overview
11-3
flashing for incoming calls
for call center agents
showing and hiding
call notification of voice mail
,
call ownership
11-6
I-3
,
14-9
,
8-33
14-8
,
14-5
,
8-14
,
8-15
,
11-14
,
11-16
,
11-8
,
11-7
,
11-8
12-12
,
11-4
,
18-15
,
10-5
,
11-5
,
11-6
,
18-15
,
B-7
,
11-4
,
13-12
call recordings, managing
call rules
,
overview
17-2
call handling options
,
caller conditions for
combining caller and schedule conditions
,
creating
17-4
enabling and disabling
,
examples of
17-3
how system resolves conflicts
,
ignoring all
17-10
ignoring when forwarding calls
ignoring while a personal status is in effect
organizing by priority
schedule conditions for
,
Call Rules folder
17-3
,
Call Wait button
4-2
call waiting
answering calls with
,
customizing
18-8
,
disabling for a call
3-6
from your telephone company
,
multiple calls
4-4
tone from phone company
,
turning off
18-8
callback number
leaving with a voice message
using to identify contacts
caller ID
displaying on a phone
including with pager notification
selecting name or number as contact
,
identification
16-11
specifying outbound for ISDN
used to bypass the call announcing prompt
used to identify contacts
call-handling commands after pressing Flash
calling back
,
a Call Log entry
14-8
,
a voice message
5-6
, ,
your last caller
3-5
calls
,
13-8
,
17-8
17-5
,
17-5
,
17-8
,
17-9
,
15-5
,
,
17-9
,
17-6
,
4-4
,
4-11
,
4-4
,
5-2
,
16-11
,
18-8
,
13-13
,
18-16
,
,
16-8
,
4-7
,
13-6
12-10
9-8
18-7
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