Toshiba STRATA CS Communication Server Release 6 User Manual page 223

C 15. C F
HAPTER ALL
To specify a final action, make the following choices:
Play Greeting.
greeting from the drop-down list. For information about the System hold
greeting, see the
Important:
Under most circumstances you should select this check box and
select Active as the greeting. For information, see
list final actions" on page
Select the final action from the drop-down list. The following table
Action.
describes the possible final actions.
Final action
Take a message.
Hang up.
Prompt to hang up.
Transfer to an extension.
Transfer to other voice
mail.
R
ORWARDING AND OUTING
Check to play a greeting before the final action, then choose the
Pause and repeat final action in the following list.
15-16.
Description
The call is sent to your voice mail.
The call is disconnected.
Internal callers are disconnected.
External callers are prompted to
choose to end the call or to stay on the
line for more options. Callers who want
more options are transferred back to
your company's auto attendant.
The call is transferred to an extension
that you select on the
drop-down list, for example, an
operator, a coworker who handles your
calls, or an auto attendant. The
transferred call is treated as a new call
to that extension. If no one answers at
that extension, the call follows that
extension's routing list.
The call is sent directly to another
extension's voice mail. Select an
extension from the
list.
L
ISTS
"Using greetings with routing
Extension
drop-down
Mailbox
15-13