Greeting Hierarchy; Recording A New Greeting; E-Mailing A Greeting - Toshiba STRATA CS Communication Server Release 6 User Manual

The personal status default greeting
The personal status default greeting is the greeting that is used whenever you select a personal
status whose Greeting property is set to
defaults" on page
The personal status default greeting is marked by
want to be your personal status default, select the greeting and choose
and Active
To make the greeting your personal status default greeting without making it the active greeting,
double-click the greeting to edit it and check
Note:
When you make a greeting active using the telephone commands, it also becomes the
personal status default greeting.

Greeting hierarchy

A routing list, a call rule, your current personal status, and your active greeting can all specify a
different greeting to play when the caller reaches the final action of your routing list (usually the
final action is your voice mail). In cases of conflict, Strata CS uses the following rules:
If the routing list being followed specifies a greeting, that greeting plays, overriding all
other settings.
If the routing list does not specify a greeting, then Strata CS uses the standard hierarchy
for active settings. See

Recording a new greeting

1.
2.
3.
4.
5.
To rerecord or edit an existing greeting, double-click the greeting in the Greetings folder and
edit the greeting by using the audio controls.

E-mailing a greeting

You can e-mail a greeting as a .WAV file attachment.
1.
2.
3.
13-20
9-12.
. This command also makes the greeting the active greeting.
"Active settings hierarchy" on page
Choose
File > New > Greeting
Enter a for the greeting.
Name
In the field, enter a description of the greeting. This description can be the
Contents
text of the statements used in the greeting.
Record the greeting by using the audio controls. See
page 8-26.
Click .
OK
Select the greeting that you want to e-mail.
Choose
File > Send To Mail Recipient
opens with the greeting attached.
Address and send the e-mail as you normally would.
. For more information, see
Default
. To make a greeting the greeting that you
Default personal status greeting
. The Greeting dialog box opens.
. Your e-mail application's Send dialog box
"Personal status
Actions > Set as Default
.
9-12.
"Using the audio controls" on
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