Placing Calls To An Extension; Changing Another User's Personal Status; Exporting The Extensions List - Toshiba STRATA CS Communication Server Release 6 User Manual

Placing calls to an extension _______________________________

To place a call to an extension, double-click the extension. If your phone is on hook, it rings to
connect you to the call being placed.
If you want to speak to another user as soon as they are off the phone, you can have ViewPoint
camp on their busy extension (as shown in the Extensions list). The system waits until both you
and the other user are free, then automatically places the call. To do so, select the busy user and
choose
Actions > Camp on Busy
Automatically switching to the Call Monitor
You can have Strata CS automatically switch to the Call Monitor folder when you place a call
from the Extensions list.
1.
2.
3.
4.

Changing another user's personal status_____________________

From the Extensions folder you can change another user's personal status if you know that
user's password. For instructions, see
page 9-14.

Exporting the Extensions list_______________________________

You can export the Extensions list to a .CSV file. See
on page
C 10. U
HAPTER SING THE
Choose
Tools > Options
Click the View tab.
Under
Display Call Monitor in the following situations
from Contacts or Extensions
Click .
OK
8-27.
E L
XTENSIONS IST
.
. The Options dialog box opens.
.
"Changing the personal status of another user" on
"Importing and exporting Strata CS items"
, check
Placing new calls
10-5