Toshiba STRATA CS Communication Server Release 6 User Manual page 11

Supervising other users' calls ...........................................................12-14
Chapter 13. Managing Voice Messages in ViewPoint ..................13-1
About managing voice messages in ViewPoint ..................................13-2
Listening to your voice messages and call recordings........................13-4
Handling your voice messages ...........................................................13-4
Managing call recordings ....................................................................13-8
Sharing your voice messages .............................................................13-8
Managing your voice mail quota .........................................................13-9
Sending a message directly to a user's voice mail ...........................13-10
Knowing when you have new messages ..........................................13-11
Managing greetings...........................................................................13-18
Conferencing multiple active calls together .................................. 12-13
Muting individual conference parties............................................. 12-13
Transferring a conference call....................................................... 12-14
Ending a conference call............................................................... 12-14
The Voice Mail folder....................................................................... 13-2
Archiving voice messages............................................................... 13-3
Managing thousands of voice messages........................................ 13-3
Listening to a voice message as it is being left............................... 13-4
Forwarding a voice message .......................................................... 13-4
Replying to a voice message .......................................................... 13-5
Calling back the person who left a voice message......................... 13-6
E-mailing a voice message ............................................................. 13-6
Playing a voice message into a call ................................................ 13-6
Opening the contact record from a voice message ........................ 13-6
Deleting voice messages ................................................................ 13-7
Associating a voice message from "Unknown" with a contact ....... 13-7
Marking a voice message Heard or Unheard ................................. 13-7
Marking a voice message Urgent or Private................................... 13-8
Adding notes to a voice message ................................................... 13-8
Setting a maximum length for your voice messages...................... 13-9
System tray button ........................................................................ 13-11
Number in navigation pane ........................................................... 13-11
Stutter dial tone ............................................................................. 13-12
Message waiting light.................................................................... 13-12
New message sound..................................................................... 13-12
E-mail, pager, and call notifications .............................................. 13-12
Scheduling notifications ................................................................ 13-15
The Greetings folder...................................................................... 13-19
Greeting hierarchy......................................................................... 13-20
Recording a new greeting ............................................................. 13-20
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