Getting An Internal Dial Tone; Entering An Account Code For A Call; Using Toshiba Digital Phones; Using Line Appearances - Toshiba STRATA CS Communication Server Release 6 User Manual

Getting an internal dial tone

To put your current call on hold and get an internal dial tone, press
place new calls without disconnecting from your current call. From an internal dial tone you can
also choose telephone commands beginning with *, for example *66 to redial your last call.

Entering an account code for a call

While on a call, you can press
change the one already entered. See
for more information, including what to do if the system prompts you to enter an account code
for an outgoing call.

Using Toshiba digital phones _______________________________

This section contains instructions for setting up and using a Toshiba Digital Key Telephone
(DKT) with Strata CS. DKT phones have several features that allow them to be used in
conjunction with Strata CS. Some are built in to the phone's fixed buttons. Others are available
by configuring the phone's programmable buttons in ViewPoint (see
digital phone" on page
With a Toshiba digital phone you can do the following:
Use line appearances to handle multiple calls simultaneously, and share lines between
phones. See the next section.
Use the phone's fixed buttons, some of which are automatically mapped to Strata CS
commands. See
Use the phone's flexible buttons if Strata CS features have been mapped to them. See
"Using custom-mapped Strata CS commands" on page

Using line appearances

Line appearances allow the Toshiba phone to handle multiple simultaneous calls, with each
"line" mapped to a programmable button. For example, if you are on a call on a Line 1 button,
an incoming call might ring Line 2, and you can press Line 2 to put the first call on hold and
answer the new call. You can have calls on hold on multiple lines and switch between them
simply by pressing the buttons.
You can have as many line appearances as there are programmable buttons on your Toshiba
phone.
There are two types of line appearances:
Primary Directory Numbers (PDNs).
Secondary Directory Numbers (SDNs).
user's PDNs, so that the line is shared between the two of you. When a call is ringing on
an SDN, either you or the other user can pick up. It is common to have several SDNs,
mapping to all of the PDNs on the other user's phone, so you can pick up any call the
other user may receive.
4-12
Flash # *11 at any time to enter an account code for the call or
"Entering account codes when placing calls" on page 3-3
18-12).
"Using built-in Strata CS commands" on page
Flash #
4-14.
These are lines assigned to you.
These are lines that are mapped to another
U
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. In this way you can
"Configuring a Toshiba
4-13.
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