Toshiba STRATA CS Communication Server Release 6 User Manual page 227

When to use a specific greeting with a routing list
It is highly recommended that you select a specific greeting to play if your routing list's final
action is not 'Take a Message." In such a case, you want to be sure that the greeting that callers
hear matches the action that is about to happen. Examples of greetings for other final actions are
the following:
Hang Up.
Good-bye."
Transfer to extension.
administrative assistant."
Pause and repeat.
the line. To leave a message, press 1." This is the text of the System Hold Greeting, a
greeting provided with Strata CS for just this circumstance. You can also record your
own version. See
greetings.
C 15. C F
HAPTER ALL
"I'm sorry you couldn't find me. I'm not taking messages at the moment.
"The person you are calling is unavailable. To hold, please stay on
"Managing greetings" on page 13-18
R
ORWARDING AND OUTING
"I'm sorry you couldn't find me. I'm transferring you now to my
L
ISTS
for instructions on recording
15-17