Toshiba STRATA CS Communication Server Release 6 User Manual page 105

Dragging and dropping items
You can drag and drop one item onto another item to perform actions such as making a call,
transferring a call, and adding a call to a conference. You can also move an item to a folder.
For example, if you drag an active call in your Call Monitor onto a user in the Extensions tab of
the Phonebook pane, the call transfers to that user. Conversely, you can drag a user from the
Phonebook pane to the Call Monitor to call that user.
The following table lists the drag-and-drop actions you can perform in the Strata CS ViewPoint.
The From column shows the items you can click and drag. The To column shows the destination
items. The remaining columns show the actions that result when you drag and drop an item or
use the SHIFT and CTRL keys in conjunction with dragging and dropping.
Notes
Whenever you can drag an item to the Call Monitor to place a call, you can also drag it to
the Dial toolbar field.
ViewPoint Web Access does not support drag-and-drop actions
C 8. U S
HAPTER SING
From
Call Call
Extension,
Contact,
Call Log,
Voice
Message
Call Log Call
Empty Call
Monitor
CS V P
TRATA IEW OINT
To Drag
No action
Performs a
blind transfer
Note: ALT+Drag of a call to an extension
transfers the call directly to that extension's
voice mail.
Conferences
the Call Log
party with the
call
Places a call
to the Call
Log party
.
SHIFT + CTRL +
Drag Drag
Opens the Conferences
Conference the calls
dialog box
Opens the Performs a
Transfer supervised
dialog box transfer
Opens the
Conference
dialog box
Opens the
Place Call To
dialog box
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