Sending Your Calls Straight To Voice Mail With Do Not Disturb; Selecting A Personal Status On The Phone; Changing Your Password - Toshiba STRATA CS Communication Server Release 6 User Manual

Sending your calls straight to voice mail with Do Not Disturb ____

You can use send all your incoming calls directly to voice mail without ringing your phone. To
do so, select the personal status Do Not Disturb as follows:
1.
2.
To begin receiving calls again, log on to your account and press
For more information about personal statuses, see the next section and

Selecting a personal status on the phone _____________________

Strata CS makes it easy to select a personal status using the telephone commands. Personal
status is a quick way of changing several settings at once, for example, forwarding your calls
and changing your greeting. It also appears visually in ViewPoint, letting your colleagues know
your current status. See
To select a personal status on the telephone
1.
2.
Note:
Call center agents can select a call center personal status using the *50, *51, *52, or *53
quick commands. See

Changing your password __________________________________

To change your password using the phone, log on and press
followed by #.
5-10
Log on to your account by picking up your phone and entering
<your password> # .
Press .
6 1 2
Chapter 9
Press and log on.
#
Press , and then press:
6 1
for Available
1
for Do Not Disturb (see the previous section)
2
3 for In a Meeting
for Out of the Office
4
for On Vacation
5
for Available (Queue Only)
6
for Available (Non-Queue)
7
for On Break
8
for custom personal statuses (followed by
9
the second, and so forth).
"Starting and ending your shift, and taking breaks" on page
for detailed information about personal statuses.
1
# <your extension> #
.
6 1 1
Chapter 9.
to select the first custom status,
. Enter your new password
6 3
U G
SER UIDE FOR
for
2
B-2.
V P
IEW OINT