Sending A Call To Voice Mail - Toshiba STRATA CS Communication Server Release 6 User Manual

4.
Using direct transfer
Your system administrator can put into direct transfer mode, which disables all call-handling
commands other than transfer. To transfer a call in direct transfer mode, simply press
enter the extension or number. Complete blind or supervised transfers as described in the
previous sections.
About the transfer ring delay
When you transfer a call using the telephone commands and don't hang up immediately, Strata
CS provides a brief delay before ringing the recipient's phone. This provides time for you to
hang up to do a blind transfer. System administrators can adjust the length of this delay by
adjusting the advanced system setting TUITransferRingDelay.
Transferring one of multiple calls
To transfer one of multiple calls that are on hold and then return to the other calls, do the
following:
1.
2.
3.
4.

Sending a call to voice mail

You can send a call directly to your voice mail or the voice mail of any user.
1.
2.
3.
C 4. A
HAPTER NSWERING AND
Do one of the following:
To complete the transfer when the recipient agrees to accept the call, hang up
or press . The call is transferred to the recipient.
Flash 2
To cancel the transfer, press
and reconnected to the caller. Use this command if the recipient declines the call or
does not answer.
Press .
Flash 1
The system prompts you to choose the call that you want to transfer. Press the
appropriate number.
Enter the extension to which you want to transfer the call. If you do not know the
extension, press and select the user by name.
411
Complete the transfer in one of the following ways:
Blind transfer. Hang up the phone to complete the transfer. To return to your calls
on hold, wait a few seconds, then pick up the phone again and press
Supervised transfer. Speak to the recipient as necessary to announce the
transfer. To complete the transfer, press
calls on hold.
Press .
Flash 2
Enter the extension of the voice mailbox to which you want to send the call.
Hang up.
H C
ANDLING
. You are disconnected from the recipient
Flash 1
Flash 2
P
ALLS ON THE HONE
Flash 4
, and then press to return to any
4
and
Flash
.
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