Having A Workgroup Appear As An Extensions Tab - Toshiba STRATA CS Communication Server Release 6 User Manual

Viewpoint for communication server release 6
Hide thumbs Also See for STRATA CS Communication Server Release 6:
Table of Contents

Advertisement

2.
3.
4.
5.
Personal workgroups appear as a tab in your Extensions list only, not the Extensions lists of
other users. See the next section.

Having a workgroup appear as an Extensions tab

You can specify whether or not a particular workgroup appears as a tab in your Extensions list.
If you create a tab for the workgroup, it lists all extensions within the workgroup, and you can
see the current status of those extensions at a glance (contacts in the workgroup do not appear).
The tab also appears in the Extensions section of the Place Call To and Transfer Call To dialog
boxes.
By default, Strata CS displays an Extensions list tab for the following workgroups:
Any of your personal workgroups of which you are a member
Any public workgroup of which you are a member
Note:
You do not see an Extensions list tab for the personal workgroups of other users, even if
you are a member of such workgroups.
16-16
Choose
File > New > Workgroup
Enter a
for the workgroup and any
Name
Add one or more members to the workgroup by selecting names on the list of
Available Extensions
the list. The members you selected appear in the
the list to arrange the order of the members. Click
the list.
Note:
The order of the workgroup is important only if you have set up a routing list to
route calls to it according to the Top Down or Round Robin algorithms. See
calls to workgroups" on page
Click
.
OK
. The Workgroup dialog box opens.
Notes
and then clicking
. Press CTRL to select multiple names on
Add
15-15.
to describe the workgroup.
list. Use the arrows next to
Members
to delete members from
Remove
U
G
SER
UIDE FOR
"Routing
V
P
IEW
OINT

Advertisement

Table of Contents
loading

This manual is also suitable for:

Strata cs

Table of Contents