Toshiba STRATA CS Communication Server Release 6 User Manual page 6

Chapter 4. Answering and Handling Calls on the Phone .............. 4-1
Chapter 5. Managing Voice Mail and Your Account With
the Phone.......................................................................... 5-1
U G V
SER UIDE FOR IEW
Disabling call waiting for a call .......................................................... 3-6
Placing calls to an IP address............................................................... 3-6
Placing a page or intercom call............................................................. 3-6
Requirements for receiving a page or intercom call ......................... 3-7
Paging and intercom considerations................................................. 3-7
About answering and handling calls on the phone ............................... 4-2
Using the Flash button on your phone .............................................. 4-2
Answering Strata CS calls .................................................................... 4-2
Call announcing................................................................................. 4-3
Call waiting ........................................................................................ 4-4
Answering a call at another ringing phone........................................ 4-4
Using hands-free answering ............................................................. 4-5
Receiving internal intercom calls with voice-first answering ............. 4-6
Handling calls with the phone ............................................................... 4-6
Putting a call on hold ......................................................................... 4-8
Transferring a call.............................................................................. 4-8
Sending a call to voice mail............................................................... 4-9
Recording a call............................................................................... 4-10
Creating a conference call............................................................... 4-10
Parking a call ................................................................................... 4-11
Unparking a call............................................................................... 4-11
Putting a call on silent hold ............................................................. 4-11
Sending a Flash command to Centrex or another PBX.................. 4-11
Getting an internal dial tone ............................................................ 4-12
Entering an account code for a call................................................. 4-12
Using Toshiba digital phones.............................................................. 4-12
Using line appearances................................................................... 4-12
Using built-in Strata CS commands ................................................ 4-13
Using custom-mapped Strata CS commands................................. 4-14
About managing your account on the phone ........................................ 5-2
Logging on to your account............................................................... 5-2
About voice mail ................................................................................... 5-2
Voice mail from the caller's point of view .......................................... 5-2
Knowing when you have new voice messages ................................ 5-3
If voice messages disappear from your folders ................................ 5-3
Customizing voice message playback order .................................... 5-3
Listening to and managing your voice mail........................................... 5-4
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