Managing Your Greetings Using The Phone; Managing Your Greetings; Available Space For Greetings - Toshiba STRATA CS Communication Server Release 6 User Manual

Managing your greetings using the phone ____________________

A greeting is a message that callers hear when they reach your voice mail. Strata CS lets you
record and store multiple greetings for use in different situations, and easily switch between
them. For example, you can have a standard workday greeting, an after-hours greeting, a
vacation greeting, and more. The greeting that currently plays to callers is called the active
greeting. You can designate a new active greeting at any time.
Note:
You can record greetings for special situations, for example, greetings for when you're on
the phone (see
or when someone important calls (see
For instructions on recording a new greeting, or re-recording an existing one, see
your voice-mail greeting" on page

Managing your greetings

To manage your greetings using the telephone commands, log on and press
each of your greetings, beginning with the active greeting. You can use the commands shown
in the following table either while you listen to a greeting or after a greeting has played.
When you record a new greeting by using the telephone commands, the greeting appears in
ViewPoint's Greetings folder with the name "Greeting." You can give the greeting a name using
ViewPoint (see

Available space for greetings

Your Strata CS system administrator has allocated a limited amount of disk space on the Strata
CS Server for your greetings and all of your voice mail. If your existing greetings fill the space
allocated to you, you cannot record a new greeting.
5-8
"Handling busy station calls differently than calls not answered" on page
2-3.
Use while or after a greeting plays
1
Replay the greeting.
2
Skip to the next greeting.
3
Make this greeting active.
4
Rerecord the greeting.
6
Record a new greeting.
7
Delete the greeting.
"Managing folders and items" on page
Chapter 17, "Using Call Rules"
Greeting Commands
8-16).
).
"Recording
. Strata CS plays
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