Easyconnect™ Mode Troubleshooting - Comtech EF Data CDM-570L Installation And Operation Manual

CDM-570/570L Satellite Modem with Optional IP Module
Appendix D
D.4.1 easyConnect™ Mode Troubleshooting
Use the following troubleshooting steps if unable to successfully send traffic in
easyConnect™.
Step
1 No Ping response from the
locally connected PC to the
CDM-IP Ethernet port. ICMP
response is 'Request timed out'.
easyConnect™ Mode Troubleshooting
Problem
a) Verify correct IP address/subnet on PC and
CDM-IP.
b) Verify Ethernet connection – cables, hub, etc. PC,
hub, and CDM-IP should have Ethernet activity
LED lit.
Note: A PC must be connected to the CDM-IP
using a hub, switch or a RJ45 crossover
cable. When the CDM-IP Ethernet port
senses an Ethernet connection, the CLI
will display:
phymon_callback(): enet link change! link=1
If the connection is broken, the CLI will
display:
phymon_callback(): enet link change! link=0
D–12
Revision 4
MN/CDM570L.IOM
Action