Nortel Call Center Server Installation And Maintenance Manual page 325

July 2007
Steps
6 Make sure no third-party software is installed.
Nortel recommends that you do not install any third-party
software on your Symposium Call Center Server. This can
compromise system performance. Exceptions are
pcAnywhere software, which is required for remote support,
and antivirus software, which is required for security
purposes.
Installing software for a Network Control Center server
The procedures in this chapter also apply to Network Control Center servers.
The steps are the same, with the following exceptions:
During the software installation, the setup program prompts you to select
the type of server you want to install. You must select a Network Control
Center server.
During the configuration of the server and database, the configuration
utility does not prompt you for ELAN networking information, since a
Network Control Center server does not use an ELAN. The configuration
utility does not prompt you for switch information either.
Installation and Maintenance Guide for Windows 2003
Upgrading from Release 4.0 to 5.0 on the same server
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