Nortel Call Center Server Installation And Maintenance Manual page 312

Upgrading from Release 4.0 to 5.0 on the same server
To configure pcAnywhere as a host
1 Log on to Windows as Administrator.
From the Windows Start menu, choose Programs ➝ Symantec
2
pcAnywhere.
Note: If the system asks you to register pcAnywhere, click Skip, and then
choose Yes when asked to confirm.
3 On the pcAnwhere manager (left side), select the Hosts option.
Result: The Hosts option on the pcAnywhere manager pane is highlighted.
Click the File menu, and then choose New ➝ Item ➝ Advanced.
4
Note: Do not use the Wizard option.
Result: The Host Properties: New Host window appears.
5 On the Connection Info tab, ensure that only the TCP/IP check box is
selected.
6 From the Optimized for drop-down box, select Low bandwidth (modem
connection).
312
Standard 7.02
Symposium Call Center Server