Xerox WorkCentre 5790 Series Service Manual page 112

03-338 FAX Communication Error RAP
03-338 No response detected to commands from the single board controller PWB to the
embedded fax PWB.
Initial Actions
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 14. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Switch off the machine, then switch on the machine,
Procedure
Perform the following:
1. Remove, then re-install the embedded fax PWB,
2. Go to 20G Embedded Fax Checkout.
3. (W/O TAG X-001) Install a new compact flash memory,
4. Install new embedded fax PWB, PL 20.10 Item
Status Indicator RAPs
03-338, 03-340, 03-416
WARNING
GP 14.
PL 20.10 Item 4.
PL 20.10 Item 3.
4.
03-340, 03-416 Single Board Controller PWB to Network
Controller Fault RAP
03-340 The network communications with the single board controller PWB have failed.
03-416 The network controller software version supplied at power on is not compatible with the
single board controller PWB software.
Initial Actions
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP
death or injury. Moving parts can cause injury.
• Switch off the machine, then switch on the machine,
• Check the fault history file for other 03-XXX fault codes. If the 03-XXX fault codes occur
randomly, the cause may be due to electrical noise. Go to
• If an 03-330 fault occurs with 03-300, 03-320 and 03-340 fault codes, together with a net-
work controller unavailable message, go to the
Procedure
1. Ensure that the ethernet connector P/J114 on the
securely connected.
2. Perform the 03C Hard Disk Failure RAP.
3. Reload the software, GP 4
4. Install new components as necessary:
• Software module, PL 3.24 Item
• Hard disk drive, PL 3.22 Item
• Single board controller PWB,
May 2013
2-80
WARNING
14. Disconnect the power cord. Electricity can cause
GP 14.
OF10 intermittent Failure RAP.
03D Software Module Failure RAP.
Single Board Controller PWB
Machine Software.
8.
2.
PL 3.24 Item 3.
Xerox® WorkCentre® 5790 Family
is