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HPE StoreOnce 6500 and 6600 System

User Guide

For StoreOnce software version 3.18.4
Abstract
This document is the user guide for the Hewlett Packard Enterprise StoreOnce Systems and
is intended for users who install, operate, and maintain the StoreOnce System. Always check
www.hpe.com/info/storeonce/docs for the most current documentation, including localized
versions (PDF) for your product. Refer to the Quick Specs on www.hpe.com/support/
StoreOnceQuickSpecs for supported features for your model.
Part Number: BB897-91023
Published: May 2018
Edition: 6

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Summary of Contents for HPE StoreOnce 6500

  • Page 1: User Guide

    StoreOnce System. Always check www.hpe.com/info/storeonce/docs for the most current documentation, including localized versions (PDF) for your product. Refer to the Quick Specs on www.hpe.com/support/ StoreOnceQuickSpecs for supported features for your model.
  • Page 2 © Copyright 2011, 2018 Hewlett Packard Enterprise Development LP Notices The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.
  • Page 3: Table Of Contents

    Contents Getting started..................11 The StoreOnce System Management Console................11 StoreOnce Graphical User Interface (GUI) components..........11 Overview of the StoreOnce System page................ 12 Viewing service set information..................14 Select service set ......................14 StoreOnce System models....................16 Powering on..........................17 If power on is unsuccessful....................18 Powering off using the StoreOnce CLI..................18 Rebooting the system using the StoreOnce CLI.................19 VTL (Virtual Tape Libraries) ..............20...
  • Page 4 Changing a local user password from the StoreOnce CIFS server.......48 Deleting a local user from the StoreOnce CIFS server......... 48 AD authentication mode ....................48 Configuring AD authentication mode..............48 Add the StoreOnce appliance to an Active Directory domain....... 49 Granting AD domain uses access to NAS shares using the Windows Computer Management tool .................50 Assign AD users as administrators for the CIFS server........
  • Page 5 Initial configuration......................87 Zoning considerations...................... 89 Client configurations......................90 Viewing the store details......................91 Creating a StoreOnce Catalyst Store..................96 Editing a StoreOnce Catalyst Store.................... 98 Editing a StoreOnce Federated Catalyst Store................98 Deleting a StoreOnce Catalyst Store..................99 Connecting (Read Write) to a Cloud Bank store............... 100 Connecting (Read Only) to a Cloud Bank store................101 Detaching Cloud Bank stores....................
  • Page 6 Registering an appliance....................137 Exporting a certificate.....................138 Importing certificates...................... 139 Modifying appliance details.................... 140 Unregister an appliance....................140 Viewing license information.......................140 Hardware license fields....................140 Viewing license details....................141 License details fields...................... 141 Group configuration........................141 Appliances........................142 Creating an appliance group................142 Modifying an appliance group................
  • Page 7 Access and Device Configuration............. 166 Device Configuration page......................166 Firmware page.......................... 166 To view and upgrade firmware..................166 Firmware page fields......................168 User Management........................168 User roles and types...................... 169 Adding a local user (administrator only).................170 Adding an external user (administrator only)..............170 Adding a group (administrator only)................
  • Page 8 Adding a license by pasting a license string..............191 Adding a license by loading a license file...............191 Time and Date GUI page......................192 Viewing current date and time setting................192 Resetting the time zone to the default UTC..............192 Changing the time zone....................193 Changing the date and time...................
  • Page 9 What happens to the GUI during failover..................242 Running failback......................243 Failover with CIFS Server in AD authentication............. 243 Reduced performance using Data in Flight Encryption.............243 Quick Restore ISO Image......................244 Hewlett Packard Enterprise Systems Insight Manager....245 Key Parameters................... 247 StoreOnce 6500 System......................247 StoreOnce 6600 System......................249 Contents...
  • Page 10 StoreOnce websites................253 Support and other resources.............254 Accessing Hewlett Packard Enterprise Support............... 254 Accessing updates........................254 Customer self repair........................255 Remote support........................255 Warranty information.........................255 Regulatory information......................256 Documentation feedback......................256 Additional regulatory information............. 257 Belarus Kazakhstan Russia marking..................257 Turkey RoHS material content declaration................258 Ukraine RoHS material content declaration................258 Contents...
  • Page 11: Getting Started

    Getting started The StoreOnce System Management Console The StoreOnce System GUI and CLI together make up the Management Console. The online help and the StoreOnce System user guide describe how to use the StoreOnce System GUI. The StoreOnce Command Line Interface (CLI) provides an alternative way of administering and monitoring the system.
  • Page 12: Overview Of The Storeonce System Page

    • Title bar: Displays the StoreOnce System model, the user name and role, and contains the Logout and Help buttons. • System Status (top left side panel): Displays the last time the system was updated (the machine time) and a count of event status categories. The following icons are used in the System Status area.
  • Page 13 Table 1: System information parameters Parameter Description Type The model of StoreOnce System. Node Name The node name for this Service Set. Serial Number The serial number of the entire cluster. Use this serial number when contacting Hewlett Packard Enterprise Support. (It is the same as the serial number on the License management on page 188 page.) Cluster Management IP The IP address that provides access to the StoreOnce Management Console...
  • Page 14: Viewing Service Set Information

    The Storage Usage provides details about the amount of data on the system. Table 3: Storage Usage parameters Parameter Description User Data Stored The amount of data written by the backup application (before deduplication) to all stores on that service set. Size On Disk The amount of disk space used to store the data deduplicated in all stores on that service set.
  • Page 15 Administrators can create elements such as libraries, NAS shares, replication mappings, and StoreOnce Catalyst stores for a service set. They can also expand or contract the service sets that make up a Federated store. When creating or modifying such an element, the system prompts you to select the target service set to which it relates.
  • Page 16: Storeonce System Models

    If adding a StoreOnce 6600 disk enclosures, each with couplet to a 6500 cluster, 2 an initial 44 TB of • StoreOnce 6500 System x 8 Gb Fibre Channel cards preconfigured storage Capacity Upgrade Disk must be installed in the...
  • Page 17: Powering On

    StoreOnce 6600 120TB 3rd Couplet): Once all bays in both enclosures connected to a couplet are full, it may be possible to add a couplet to your HPE StoreOnce 6600 System. The maximum cluster configuration accommodates four couplets. Powering on To power on the appliance, you must use the StoreOnce CLI and/or power on buttons.
  • Page 18: If Power On Is Unsuccessful

    • The power on button on each server to trigger a cold boot and automatically power on. • StoreOnce CLI commands to power on a node remotely. (This method requires a server node that is running.) For example, if a node was powered off using CLI commands, power it up again using the following CLI command: hardware powerup nodeX 2.
  • Page 19: Rebooting The System Using The Storeonce Cli

    • system shutdown: This command gracefully shuts down the cluster by shutting down all services and StoreOnce service sets before powering down the servers. when you power up, the deduplication stores will start up from a clean state. Servers will be in the off state, and will require powering on via the power button.
  • Page 20: Vtl (Virtual Tape Libraries)

    VTL (Virtual Tape Libraries) VTL Licensing requirements • No licensing is required for VTL emulations unless using the Security features Data at Rest Encryption, Data in Flight Encryption, and Secure Erase. • VTL (or NAS) replication requires a license on the target site, but only if replication is used. VTL replication requires a replication license per couplet, for each couplet in the appliance.
  • Page 21: Editing The Fibre Channel Settings

    Setting Description Speed The default is Auto, which is the recommended option. The speed will be auto-negotiated between the switch and StoreOnce appliance to choose the highest supported speed. For users who wish to fix the speed, other values are available, as follows: 16Gbs, 8Gbs, 4Gbs, or 2Gbs (not recommended). Topology The default is N_Port, when a single target device creates many virtual devices on a fabric attached port.
  • Page 22: Disabling Library Auto Creation

    Drives within a virtual library can only appear on one Fibre Channel port. If you select multiple ports for the library robotics controller, the drives are automatically distributed evenly across the ports to ensure best performance and failover. After creating the library, it is possible to change the drive assignments using the edit function on the Interface Information tab for the selected library.
  • Page 23: Library And Device Details Parameters

    Library and device details parameters Library parameters (top half of page) Table 8: Library parameters Parameter Description Name Identifies the selected device (library). Hewlett Packard Enterprise recommends using a name that identifies the host or backup job with which it is associated.
  • Page 24 • Creating a library (administrators only) • Editing library details (administrators only) • Deleting a library (administrators only) • Make Replication Target libraries visible to the host Table 9: Device Details parameters Field Description Basic Details Library Name The name used to identify a particular library. Enter a name that identifies the host or backup job with which it is associated.
  • Page 25 When the quota is no longer met, either by increasing the quota or by expiring backups, the library status returns to the “OK” state. Emulation The StoreOnce appliance supports HPE and IBM Library and drive emulations. Library Emulation The emulation type of the library. The StoreOnce System supports a number of emulation types.
  • Page 26 Field Description Default Drive Emulation The drive emulation type, LTO–2, 3, 4, 5 or 6, determines the default capacity of the newly created cartridges within the library device. Tape cartridge capacities can be changed individually at any time but cannot be reduced to smaller than the current used size.
  • Page 27 Field Description Barcode Template Enabled Enables configuration of the barcodes. A barcode is an 8– or 6–character, alpha-numeric, unique identifier for a cartridge within the StoreOnce System. The backup application will normally track cartridges using barcodes but may also alias the cartridge with another name in its database.
  • Page 28: Creating A Library

    Creating a library HPE recommends the following to avoid complication when configuring the backup application, and also to avoid creating additional Fibre Channel SAN traffic: • Only configure the libraries that you need.
  • Page 29: Deleting A Library

    4. Enter the appropriate information; see Library and device details parameters on page 23. To enable Data at Rest or Data in Flight Encryption for the new library, configure it at this time by checking the Encryption Enabled box. This feature requires a license. If the license is not installed, an information message is displayed next to the check box stating Not Licensed.
  • Page 30: Adding And Removing Drives

    CAUTION: Take care when changing the Port configuration because the system does not automatically reassign any drives that may now be configured incorrectly. For example, if you change from a multiple Fibre Channel port configuration to a single Fibre Channel port, manually correct those drives that are connected to the wrong port when the status shows ready and restarted.
  • Page 31 D2DBS Generic If supported by your backup application, this is the preferred emulation type because it does not emulate any physical library types in existence and is, therefore, clearly identifiable as a StoreOnce device. It is the most flexible emulation type available; however, backup application support varies by software vendor.
  • Page 32: Viewing The Interface Information

    Navigate to StoreOnce > VTL > Libraries > Interface Information tab. This tab shows interface information for the media changer and drives on the selected library. The information for the Interface Information tab is generated automatically. HPE discourages manual configuration.
  • Page 33: Changing A Drive Assignment On Fibre Channel Ports

    Field Description World Wide Node Name Provided when the device is created and is globally unique. You can change this, if necessary, but not to any names used by libraries or drives on the local appliance. World Wide Port Name Generated automatically by the StoreOnce System and used for Fibre Channel zoning for Fibre Channel devices.
  • Page 34 Table 11: Cartridge parameters Field Description Location Identifies each element of the library available to hold a cartridge. The types of elements are: • Mail slot: a dedicated slot used to hold a cartridge that is ready for exporting to or importing from physical tape. The Mail slot is not used with StoreOnce models.
  • Page 35: Creating A Cartridge

    Once a numbered slot is empty, the Create button may be used to create a new blank cartridge; see To create a cartridge (administrators only). Creating a cartridge NOTE: You can only create a cartridge in an empty slot. Prerequisites Only administrators can create cartridges.
  • Page 36: Deleting All Or A Range Of Cartridges

    3. To delete individual cartridges, select individual slots by clicking the appropriate check boxes in the Delete Cartridge column. 4. Click Delete. NOTE: A dialog is displayed, warning that all data will be lost and asking you to confirm the Delete action.
  • Page 37: Editing The Maximum Cartridge Size

    3. Check the Write Protected check box for the appropriate cartridges. 4. Click Update. Your backup application will not be able to write any more data to the cartridges. Editing the maximum cartridge size The Max Size defaults to the appropriate capacity for the drive emulation type selected on the Devices tab, but this value is editable.
  • Page 38: Making Replication Target Libraries Visible To The Host

    • All characters within the barcode must be alpha-numeric (A-Z, 0–9). All alphabetic characters will be capitalized upon application (regardless of how they are entered). • A barcode template cannot be applied to a range of slots with one or more empty slots. •...
  • Page 39 WARNING: Use with care. If the backup application can see both source and target libraries, the application cannot distinguish between the source library and the target library because the barcodes are duplicated in the two locations. Why make target libraries visible? It may be useful to make a target library visible to the backup application on the host to: •...
  • Page 40 • Click Update. • Make the target library visible from other hosts. Configure the Fibre Channel fabric to make the host visible. Target visibility persists even if the power fails or if the replication mapping is removed. To remove target visibility, reset the Port to None. VTL (Virtual Tape Libraries)
  • Page 41: Nas Functions

    NAS functions IMPORTANT: The StoreOnce network share is intended to be used ONLY by backup applications that “back up to disk”. Do not use the NAS target device as a drag-and-drop general file store unless using the NAS share to seed an appliance for replication. NAS licensing requirements •...
  • Page 42 Item Description User Data Stored The amount of user data stored on the share Size on Disk The actual size used on disk after deduplication Dedupe Ratio The deduplication ratio achieved on the data on the share. If deduplication is disabled, the column displays Dedupe Disabled.
  • Page 43 Item Description Deduplication Enabled Indicates if deduplication is enabled. Encryption Enabled Indicates if encryption is enabled. This feature requires the Security License. See License management on page 188. Physical Data Size This quota is for the amount of data actually written to disk after Quota deduplication.
  • Page 44: Notes About Editing Nas Shares

    Item Description Backup Application The backup application used on the system. This optional field is provided to assist with support troubleshooting and has no impact on performance or deduplication efficiency. Backup Data Type The type of data being protected by the backups. This optional field is provided to assist with support troubleshooting and has no impact on performance or deduplication efficiency.
  • Page 45: Deleting Nas Shares

    • You cannot change the share name after it is created. If a share is converted from Read/Write to Read Only, any open items will be forced closed, which may result in inconsistencies if they are being written to by a backup application. The user will be warned that this could occur before the change is made. •...
  • Page 46: Authentication Modes

    NAS shares as target devices. The external users and groups are created in the Active Directory domain controller. When granting access to external user or groups to the management GUI and CLI, HPE recommends using the same Active Directory domain server across all couplets in the cluster rather than a unique Active Directory domain server for each couplet.
  • Page 47: Selecting The Authentication Mode

    • A user account on the server running DNS to add entries. • The system time on the StoreOnce System must be correct and in sync with the domain controller. To synchronize with a time server to ensure accurate time keeping, use the StoreOnce CLI time commands on the StoreOnce System.
  • Page 48: Changing A Local User Password From The Storeonce Cifs Server

    ◦ Must be at least 8 characters long. ◦ Can use special characters. The password can comply with the Windows strong password requirement to include uppercase letters (A,B,C) or lowercase letters (a,b,c) or numbers (0,1,2,3,4,5,6,7,8,9) or symbols (` ~ ! @ # $ % ^ &...
  • Page 49: Add The Storeonce Appliance To An Active Directory Domain

    Procedure 1. Add the StoreOnce appliance to an Active Directory domain 2. Grant AD domain uses access to NAS shares using the Windows Computer Management tool 3. Assign AD users as administrators for the CIFS server 4. Add AD groups as administrators for the StoreOnce server Add the StoreOnce appliance to an Active Directory domain IMPORTANT: Joining or leaving the domain will result in the failure of any backup or restore operations that are running.
  • Page 50: Granting Ad Domain Uses Access To Nas Shares Using The Windows Computer Management Tool

    NOTE: Local Administrators are domain users that can be delegated to manage the CIFS Server of the StoreOnce appliance. See "Assigning AD users as administrators for the StoreOnce CIFS server." 12. From a Windows server that is used to perform domain configuration, launch the “Active Directory Users and Computers”...
  • Page 51: Assign Ad Users As Administrators For The Cifs Server

    IMPORTANT: When switching from None or User authentication mode to AD authentication mode, HPE recommends logging out and then back into the Windows client where the share is mounted. This ensures the new authentication settings of the CIFS server are enforced.
  • Page 52: Leaving The Ad Domain

    The user or group will be highlighted. 2. Click Delete. A confirmation window opens. 3. Click OK. The user or group is deleted from the list. Leaving the AD domain You may want to leave an AD domain in order to: •...
  • Page 53: Configuring Nfs Server Hosts

    Procedure 1. Navigate to the StoreOnce > NAS > Shares > NFS Server tab. A check in the NFS Browsability box indicates that Browsability is enabled. 2. Click Edit. 3. Check or uncheck the NFS Browsability box. 4. Click Update. The change takes effect immediately. Configuring NFS server hosts Procedure 1.
  • Page 54: Replication Functions

    Systems. • In a StoreOnce 6500 and 6600, the appliance is the Service Set that contains the data to be replicated. This means that each StoreOnce 6500 and 6600 System has at least two Service Sets that can be selected as appliances. (A fully expanded StoreOnce 6500 and 6600 System would have eight Service Sets.) All mapping is done using the virtual IP addresses of the target and source Service...
  • Page 55: Status Tab

    Replication targets on a StoreOnce 6500 and 6600 System require identification of the Data VIF IP address of the appropriate Service Sets (also referred to as a node). Each StoreOnce 6500 and 6600 System may have up to eight Service Sets (the minimum is two Service Sets).
  • Page 56: Partner Appliances (Replication)

    Status tab The top half of the Status tab contains information about replication throughput and active sessions. • Replication Throughput Totals: These tables show an average throughput over a period of time, so they will not produce accurate data right away. •...
  • Page 57 Serial Number The serial number of the appliance. Free Space The amount of free space on the appliance. Online Whether or not the appliance is online. Protocol Version The protocol of the appliance software. Click on an appliance to view more detailed status information in the bottom half of the screen, as described in the following table.
  • Page 58: Source Appliances Tab

    Blackout Window Active Shows whether a blackout window is currently active or not. This means that no replication will occur. Blackout Windows Any blackout windows that have been specified will be reflected in this weekly calendar. During these times, the selected Target Appliance is not available for replication.
  • Page 59: Source Appliance Permissions Tab

    Table 15: Source appliance parameters Source Appliance tab (no fields are editable). Appliance Name The name of the Source Appliance. Product Class The product class of the appliance, such as 3540. Appliance Address The virtual address of the service set. Serial Number The serial number of the Source Appliance.
  • Page 60: Local Settings (Replication) Tab

    4. Click Add. A wizard prompts the necessary steps to add a new source appliance to the list. Provide the serial number of the appliance and specify initial access permissions for all libraries and all shares on that appliance. 5. Once the appliance is added to the list of Source Appliances, permissions can be configured for it. Table 16: Source Appliances parameters Serial Number The serial number for the required Service Set.
  • Page 61 Procedure 1. Select the General Settings tab. 2. Click Edit to make the fields editable. 3. Edit the fields as needed. Table 17: General Settings (Replication) Appliance The name of the appliance, its current status, and the product class. You can only edit the appliance name. The default name is the network host name of the appliance (as configured at installation).
  • Page 62: Bandwidth Limiting Tab

    IMPORTANT: If replication takes place through a firewall, the network administrator must open (TCP) ports 9387 (Command protocol) and 9388 (Data protocol) to allow the replication traffic to pass to and from the StoreOnce System. Bandwidth Limiting tab This tab allows users with an administrator login to apply a general bandwidth setting and configure bandwidth limiting windows.
  • Page 63: Event History (Replication) Tab

    NOTE: This setting relates to the local appliance in its role as a source or target device. No replication jobs will start if the Source or Target Appliance for a mapping is in blackout, and any running jobs for the mapping will be paused.
  • Page 64: Vt Mappings (Replication)

    The top of the tab displays a Filter field and two drop-down menus. Use the right-hand drop-down menu to filter for Severity, for example, to display all Error messages. Use the middle drop-down menu to select a column (or All) and then type a search string into the Filter box. VT Mappings (Replication) This page displays details of all replication mappings between source and target libraries.
  • Page 65 Table 18: Replication library parameters Name The name of the library, defined when the library device was created. Replication Role The role, which may be Non Replicating, Replication-Source, or Replication-Target. All library devices are initially Non Replicating until slots have been configured using this page. Status The status of the local library (such as online).
  • Page 66: Running The Replication Wizard (Virtual Tape Devices)

    Source/Target Library Name The name of the library to which cartridges will be replicated on the Target Appliance. Source/Target Library Status The status of the partner library (such as online). Blackout Window Active Relates to the local appliance in its role as a source or target appliance.
  • Page 67 Procedure Create a non-replicating library on the Source Appliance. Create a backup rotation scheme and allow the first full backup to run. Decide how to seed the first full backup on the Target Appliance. Are you seeding across the WAN or can you colocate the Target Appliance on the same LAN as the Source Appliance? Go to the Replication—VT Mappings page and select a non-replicating library to be converted to a Replication Source Library.
  • Page 68: Recovering A Source Appliance (Virtual Tape Devices)

    NOTE: If unable to colocate the Target Appliance on the same LAN as the Source Appliance to improve replication performance, relocate the Target Appliance to the target site as soon as the cartridges are synchronized. NOTE: VTLs configured as non-deduplicating can replicate to both deduplicating and non- deduplicating target libraries.
  • Page 69: Nas Mappings (Replication)

    7. All slots in the Target Library are selected by default, but you can deselect any cartridges that you do not want to be recovered to the Source Library by checking the Pending One off Recovery box. 8. Click Next to display the Summary page. 9.
  • Page 70 NOTE: When selecting a non-replicating share, you can run the Replication or Recovery Wizard. • Use the Replication Wizard to create mappings for the non-replicating share; it becomes a Source share. See Running the replication wizard (NAS) on page 72 for more information.
  • Page 71 Table 21: Share mapping parameters Replication-Source or Replication-Target share selected Mapping Name The share mapping name. It is created when you run the wizard to create the share mapping. Source/Target Appliance Name The name of the Target Appliance to which entries will be replicated.
  • Page 72: Running The Replication Wizard (Nas)

    Running the replication wizard (NAS) The Replication Wizard creates new mappings between non-replicating NAS shares (which become Replication Source shares) and existing or new Target shares. (See Recovering a source appliance (NAS shares) on page 73 for information about the Recovery wizard.) NOTE: NAS replication is a 1:1 relationship from the source to the target.
  • Page 73: Recovering A Source Appliance (Nas Shares)

    The wizard then moves to the Select Target Share step. Select a share on the target appliance and click Next. NOTE: To create a new share on the target appliance, click Create New Target Share. Set up the details as you would normally do when creating a new share. You cannot create a new target share if the appliance to be used as the target has Replication Source Permissions enabled.
  • Page 74: Promoting A Target Share Over The Wan Using Nas

    Procedure Create a new non-replicating share on the Source Appliance (using the Create button on the NAS Shares page). Reverse seed the first full restore. The simplest way to do this is to use a USB disk, as described below. It is also possible to recover across the WAN, but this may place an unacceptable load on bandwidth or time availability.
  • Page 75 Before the failure, a mapping existed between a Source Share on the remote site StoreOnce System and a Target Share on the Data Center StoreOnce System. After the failure, the mapping still exists but the Source Share is missing. The Target Share on the Data Center StoreOnce System is still in Target Share mode, it has not had its mappings removed.
  • Page 76: Storeonce Catalyst Functions

    Security licensing is per couplet; however, every couplet in the cluster must have a security license. Supported backup applications StoreOnce Catalyst is a backup application-integrated solution. See the HPE Data Availability, Protection and Retention Compatibility Matrix for a list of supported backup applications.
  • Page 77: Storeonce Catalyst Terminology

    The object storage can be provided from any supported local, private, or public cloud object storage service. See the HPE Data Availability, Protection and Retention Compatibility Matrix for supported StoreOnce Systems and object storage. Cloud Bank Storage stores are supported as copy, not backup, targets.
  • Page 78 Throughput indicates the perceived or logical network bandwidth used (it includes (recent averages) the efficiency achieved through deduplication). These values are aggregate numbers (per Service Set, for StoreOnce 6500 and 6600). The throughput numbers will correlate with the numbers shown on the graphs on the Activity page. Active Sessions The right-hand column shows the number of jobs of each type that are running.
  • Page 79: Viewing And Editing Storeonce Catalyst Settings

    (If you do not set permissions, all clients have unrestricted access to all stores.) Client access is also enabled in the backup application software. HPE recommends enabling Client Access Permission Checking for increased data security. Prerequisites Only administrators can edit the settings.
  • Page 80: Adding A Blackout Windows

    Field Description Apply to All Service Sets This is only available after clicking Edit. When enabled (default), any changes made are applied to all service sets within the cluster. Maximum Jobs Maximum Concurrent Outbound The maximum number of outbound copy jobs that can be processed Copy Jobs concurrently.
  • Page 81: Adding A Bandwidth Limiting Window

    4. The time boxes become editable. Use the spinner menus to select the appropriate hours. NOTE: Start and End of Restriction times are set and displayed in UTC regardless of the selected local time zone so adjust accordingly. For example, U.S. CDT (Central Daylight Time) is five hours behind UTC.
  • Page 82: Adding A Client

    Procedure 1. Navigate to the StoreOnce > StoreOnce Catalyst > Bandwidth Limiting Windows tab. 2. Check the General Limiting Enabled box and determine the recommended general bandwidth limit, which is a simple calculation of: (Max WAN Speed) x (Max Desired WAN Usage%) Use the bandwidth limit calculator provided on this page to work out limit values, if required.
  • Page 83 • Enter a password and confirm the password. • Check Allow Store Creation. • Check Manage Server Properties. • Check Manage Client Permissions. NOTE: Only enable features on the Clients tab that are supported by your client application. 5. Click Update. Table 25: StoreOnce Catalyst Clients details Field Description...
  • Page 84: Editing A Client

    Field Description Manage Client Permissions If the backup application supports this, you can remotely manage which Client IDs exist in the system and which Client IDs are able to access which stores. Only enable this if the backup software supports this feature. Refer to your client application's documentation for further details.
  • Page 85: Storeonce Catalyst Over Fibre Channel

    See Client configurations for more information. Configuring StoreOnce Catalyst over Fibre Channel NOTE: If using Fibre Channel, consult the HPE Data Availability, Protection and Retention Compatibility Matrix to ensure that client HBAs, switches, Fibre Channel driver, and firmware versions are supported.
  • Page 86 Table 26: Fibre Channel Settings Field Description Editable Identifier The FC address of the StoreOnce System. Identifier Alias An alias for the FC address to make it easier to identify the StoreOnce System in the backup application. The alias must begin with the “COFC-”...
  • Page 87: Initial Configuration

    Field Description Editable The number of client FC ports zoned with that StoreOnce Number of Logins Catalyst over FC port. The number is accurate as of the last reboot. FC logins do not get removed if a client FC port is unzoned.
  • Page 88 Procedure 1. Locate the Identifier at the top of the screen. This Identifier is the Fibre Channel address of the StoreOnce System and is used to identify the StoreOnce System in the backup application. It is in the format COFC-<device-id>; you may provide an Identifier Alias to make it easier to identify from the backup application.
  • Page 89: Zoning Considerations

    Zoning considerations Important: Non-optimal Fibre Channel SAN zoning can lead to a lack of Fibre Channel connectivity. HPE recommends the following configurations: • Every backup/media server should zone at least two Fibre Channel ports with at least two StoreOnce node Fibre Channel ports across different Fibre Channel cards, ideally across different SANs. Multiple connections allow for higher availability.
  • Page 90: Client Configurations

    • When using StoreOnce Catalyst over Fibre Channel to StoreOnce 6500 and 6600 appliances, ensure that a backup/media server is zoned with both StoreOnce nodes in the couplet. On a failover event, the World Wide Name of the sister node will be used to communicate with both StoreOnce service sets.
  • Page 91: Viewing The Store Details

    AIX as a root user. • HPE recommends setting Delayed I/O Failure (fc_err_recov=delayed_fail) and Disabled Dynamic Tracking (dyntrk=no) on StoreOnce Catalyst over Fibre Channel AIX media/backup servers. These options are not compatible with IBM Spectrum Protect. Be sure that StoreOnce Catalyst over Fibre Channel and IBM Spectrum Protect do not share a media/backup server.
  • Page 92 Table 28: Store fields Field Description Name The name of the store. The name may be created manually through the StoreOnce System or generated by the backup application. On a Federated store, you can use the expand icon to list the members of the Federation.
  • Page 93 Field Description Outbound Copy The retention period for information about outbound copy jobs. This information is Job Log Retention displayed on the Outbound Copy Jobs tab, which provides a log of all data job Period (Days) activity. The default is 90 days. Primary (Default) For a non-Federated store: This setting can be High or Low.
  • Page 94 For example, set this quota when you charge clients per TB of user data protected. NOTE: If you require capacity management, HPE recommends configuring backup applications with quotas to reroute to another device or to postpone backups to prevent backups from failing unexpectedly.
  • Page 95 Catalyst item. After the grace period ends, the Immutable Period begins. NOTE: Not all StoreOnce Catalyst backup applications support Data Immutability. See the HPE Data Availability, Protection and Retention Compatibility Matrix for a list of supported applications. Cloud Bank Check this box to enable storage using the cloud storage of a service provider.
  • Page 96: Creating A Storeonce Catalyst Store

    The host address of the cloud storage. Port The port address of the cloud storage. Signature Version Select either v2 or v4 signature authentication with S3 connections. HPE recommends v4. Use SSL Check this box to encrypt communication to a cloud service provider.
  • Page 97 Prerequisites Only administrators can create stores. Procedure 1. Navigate to StoreOnce > StoreOnce Catalyst > Stores 2. Click Create. 3. Select a service set for the new store and click OK. The information on the service set tells you how many stores are still available.
  • Page 98: Editing A Storeonce Catalyst Store

    Editing a StoreOnce Catalyst Store This operates the same for stores and for Federated stores. Prerequisites Only administrators can edit stores. Procedure 1. Navigate to StoreOnce > StoreOnce Catalyst > Stores 2. Select the store to edit. 3. On the Catalyst Store Details tab, click Edit. You cannot edit a Federated store if any of the members are offline.
  • Page 99: Deleting A Storeonce Catalyst Store

    a. Click Contract. b. Deselect the service sets to remove from the Federation. WARNING: To prevent data loss, ensure the “Number of Catalyst Items” (at the top of the Stores page) is zero for the service set before removing it. Deleting a Federation member containing items means those backups cannot be restored.
  • Page 100: Connecting (Read Write) To A Cloud Bank Store

    Any other StoreOnce Systems connected to this store will continue to operate. • If you intend to delete the store from the cloud, HPE recommends first removing the store from all connected StoreOnce Systems, then deleting the bucket/container using the management interface of the cloud service provider.
  • Page 101: Connecting (Read Only) To A Cloud Bank Store

    IMPORTANT: Connect (Read Write) is only possible 24 hours after disconnect or in a disaster scenario. Only one StoreOnce System can be Connected (Read Write) to a particular Cloud Bank store at a time. Connecting (Read Only) to a Cloud Bank store Connecting (Read Only) allows a Cloud Bank store to be read by multiple StoreOnce Systems.
  • Page 102: Disconnecting Cloud Bank Stores

    is used is released from the Cloud Bank Storage Read/Write Capacity. The newly available Read/Write Capacity is available for new or existing Cloud Bank Storage stores. Prerequisites • Only administrators can detach Cloud Bank stores. • The Cloud Bank store must be Read Write. Procedure 1.
  • Page 103: Exporting The Cloud Bank Store Encryption Key

    IMPORTANT: When you disconnect a Cloud Bank store from a StoreOnce System: • If the store is encrypted, be sure that you have exported the Encryption Key before disconnecting. The key is required for Connect (Read Only) or Connect (Read Write) on another system.
  • Page 104: Viewing The Item Summary Details

    This tab is only active if the Client Access Permission Checking box has been enabled on the Settings tab. The Client list is only populated with individual clients or client groupings if you configured clients on the Clients tab. 2. Click Edit. NOTE: You cannot edit the permissions of an individual Federation member.
  • Page 105: Viewing The Data Jobs

    NOTE: Once items are displayed, administrator users may use the Delete button to delete a selected item. However, HPE does not recommend this action. It is better to let the backup application remove items to ensure integrity within backup catalog. Only use Delete as a last resort.
  • Page 106 • The name of the item is a unique identifier that is always defined on the backup application. Similarly, the client name is defined on the backup application. Best practice is to ensure that client names are also meaningful for use in searches on the StoreOnce System. •...
  • Page 107 Field Description Write Throughput The write throughput speed, expressed in MB/s, is the logical bandwidth. The % bandwidth saving depends upon whether the store has been configured for source-side deduplication with a low-bandwidth transfer policy, or target-side deduplication with a high-bandwidth transfer policy. See Viewing the store details on page 91.
  • Page 108: Outbound Copy Jobs Tab

    Field Description Deduplication The deduplication ratio. Ratio Data Written The amount of user data that was written. This reconciles with the information in the backup application's log, but note that a backup job may span multiple items. Write Duration The length of time that data was written. Write Throughput The write throughput speed, expressed in MB/s, is the logical bandwidth.
  • Page 109 • With the Start Time and End Time fields, enter a range of dates and times. • Select a Status which may be Pending, Running, Paused, Completed, or Cancelled. • For a Federated store, select which service set is the Source Appliance. 3.
  • Page 110 Table 35: Outbound copy job fields Field Description Item Name The name of the item being copied from the outbound copy job. This name is created by the backup application. Status The status of the outbound copy job, which may be Queued, Paused, Running, Cancelled, or Completed.
  • Page 111 StoreOnce Internal Network. Canceling a copy job HPE recommends canceling copy jobs via the backup application and only using the GUI as a last resort. This ensures that the backup application catalog stays in sync with the backup images. StoreOnce Catalyst functions...
  • Page 112: Inbound Copy Jobs Tab

    • Select the job to be cancelled in the outbound copy job list. • Click Cancel Job. • At the confirmation prompt, click OK. Inbound copy jobs tab Procedure 1. Navigate to the StoreOnce > StoreOnce Catalyst > Stores > Inbound Copy Jobs tab. This tab provides a report;...
  • Page 113 Field Description Source Appliance The address of the source appliance. The source is the Service Set on the StoreOnce System from which the job is being copied to a Service Set on this StoreOnce System. Source Store The name of the source store for the inbound copy job. Source Item Name The name of the source item.
  • Page 114 Field Description Queued Time The time the copy job was queued. Started Time The time the copy job was started. Stopped Time The time the job ended. Estimated The estimated completion time, if the copy job is still running. Completion Time Source Appliance The address of the source server.
  • Page 115: System Information Messages

    StoreOnce Internal Network. Canceling a copy job HPE recommends cancelling copy jobs via the backup application and only use the GUI as a last resort. This ensures that the backup application catalog stays in sync with the backup images. NOTE: If you use the GUI to cancel an inbound copy job, it is recommended to cancel the job in the source outbound copy jobs list first.
  • Page 116 • Server Incorrect Address Or Protocol: The backup application will validate input. If this message occurs, check the backup application configuration. • Object Extent or Offset Invalid: The backup application tried to copy a backup incorrectly. Check the backup application setup. •...
  • Page 117: Housekeeping Function

    Housekeeping function IMPORTANT: Housekeeping is an important process to maximize the deduplication efficiency of the appliance. You must ensure that the housekeeping process has enough time to complete. Running backup, restore, replication, and StoreOnce Catalyst Store operations with no break (that is, 24 hours a day) can result in housekeeping never completing.
  • Page 118 Table 38: Overall tab housekeeping statistics Field Description Status Status is one of the following: • Running – The housekeeping process is active. • Starting – The housekeeping process is starting up. • Stopping – The housekeeping process is shutting down. The status will include one of the following: •...
  • Page 119 Table 39: Libraries, Shares, and StoreOnce Catalyst tabs housekeeping statistics Column Description Libraries/Shares/ Identifies the device name Catalyst Stores Status See the "Overall tab housekeeping statistics" table. Secure Erase Mode Indicates if the share is enabled for the Secure Erase feature. “None” means Secure Erase is not enabled.
  • Page 120: Configuring Blackout Windows

    The top graph, Deleted User Data Pending Housekeeping, displays information about the data. It represents a snapshot of the size of the housekeeping queue (the amount of data deleted or overwritten but not yet processed) on the hour for the previous hour when viewing the "Day" time period, or at 12:00 midday for the last day when viewing the "Week"...
  • Page 121: Storeonce Reporting

    Enterprise Manager also provides comprehensive reporting of StoreOnce performance and disk usage. The software, including documentation, can be downloaded free of charge from www.hpe.com/support/ softwaredepot. Search for StoreOnce. The search results include StoreOnce System Software for all products, VSA evaluation files, and QR images for all hardware platforms, plus a link to StoreOnce Free Software.
  • Page 122 • Disk Storage Daily Change • Disk Storage Weekly Change The Period may be changed to Week or Month. StoreOnce reporting...
  • Page 123: Hardware Page

    Hardware page The Hardware page is present for all StoreOnce hardware products. This page provides a tree hierarchy which allows the user to monitor the status of installed hardware components. The layout of the Hardware tree varies depending on the StoreOnce model. There are three top-level items;...
  • Page 124: Monitoring The Storeonce System Server

    Name Value Status The Status of the element, useful for troubleshooting to identify elements that are down or degraded. Rolled Up Status The worst status of the components in the hierarchy below this item. If there is a fault, drill down into the lower elements in the hierarchy to get further information.
  • Page 125: Monitoring Switches

    The number of NIC and HBA entries will vary depending on the installed optional hardware. • VIF appears on StoreOnce 6500 and 6600 systems only: It provides the IP address of virtual interfaces associated with the selected server node Monitoring switches There is an entry for each switch that contains the IP address of the switch.
  • Page 126: Monitoring The Storage

    Monitoring the storage NOTE: The storage hardware structure is not identical for all models. The terminology and elements shown on the Storage Cluster section of the Hardware tree may be slightly different depending upon the model that you are using. This section contains a list of storage clusters.
  • Page 127: Storage Configuration And Reporting

    Storage configuration and reporting The Storage section in the GUI navigation panel provides information about disk utilization and also provides configuration tools to perform physical storage expansion. Viewing the File System Report In the Navigator, select Storage. The File System Report tab opens by default. This report provides details about the storage space usage at the file system level as well as the file system status.
  • Page 128 Table 42: File system status and recommended actions Status Description Recommended Actions Mounted The file system is up and None required. running. Not Mounted The file system is not up and This is expected during upgrades running, resulting in the service or during the power on sequence.
  • Page 129: Viewing The Storage Configuration

    Status Description Recommended Actions Segment Corrupted Some or all of the storage Contact Hewlett Packard components have detected a Enterprise Support. problem. Usage Stale The health status has not been This may be temporary and updated recently on some or all resolve itself.
  • Page 130 Field Description Unconfigured Raw The amount of storage capacity (in TB) that is physically attached but has not Storage yet been fully provisioned. Unlicensed Capacity The storage capacity (in TB) that requires additional licenses. If there is a Capacity License required, a hyperlink, Apply License, and a warning icon will appear alongside the Capacity License Required field.
  • Page 131 Field Description Capacity The amount of raw capacity (in TB) included in the sub-expansion (for example, 24 TB, 48 TB). Status The current status of the storage volume present on the expansion. If the status is Critical/Error, you will not be able to create volumes or expand the file system of any unconfigured storage.
  • Page 132 Table 45: Unconfigured Storage status parameters Name Description Green tick/OK – Blank In this case the attached storage is: • A valid StoreOnce configuration The storage belonging to both clusters is OK. • Healthy – no disk or enclosure component failures. •...
  • Page 133: Scanning For Storage

    Name Description Red Cross/Critical - This error will be reported if the RAID controller or SAS Storage Controller Error – Controller that is connected (or is primary controller) for the storage expansion has an Missing, failed error or is missing. This error requires manual intervention to correct the hardware issue that is causing the problem.
  • Page 134: Cloud Bank Page Parameters

    The page provides information on the storage and detach capacity. A prompt indicates if you need to expand the memory to use the maximum supported Cloud Bank capacity. Cloud Bank page parameters Field Description Name Cloud Bank storage type, Storage Capacity and Detach Capacity Licensed Total amount of Cloud Bank storage capacity that is licensed on the system Used...
  • Page 135: Expanding The File System

    IMPORTANT: To reduce the overall time required to complete the process, wait for parity initialization to complete before expanding the filesystem. Expanding the file system The Expand File System button will be active if the following conditions are present: • There is unconfigured storage present.
  • Page 136: Deleting An Alien Volume Or An Invalid Raid Volume

    Only use the Delete All function to remove all configured and alien storage (file system configurations and RAID sets). Procedure 1. Navigate to the Storage > Storage Configuration tab. 2. Click Delete All. A warning dialog box will appear that explains that all storage configuration for the entire cluster will be deleted and all backup data will be lost.
  • Page 137: Reporting Central

    Reporting Central Reporting central allows you to view the status, throughput, and storage details of local and remote StoreOnce appliances. You can create groups of either appliances or virtual devices and then run reports that pull data from these groups. You can also perform system resource monitoring. To use reporting central, you will need to do the following: •...
  • Page 138: Exporting A Certificate

    an SSL certificate from a CA, you must import the self-signed certificate of each appliance you wish to register and generate reports for in Reporting Central. After completing the steps in this procedure, you must also complete the following procedures to finalize appliance registration: •...
  • Page 139: Importing Certificates

    Click Generate. Back on the User Interface page, click Export Certificate. Click Export Certificate. In the Export Certificate dialog box, click Download. A dialog box says the export file called fusion.export.crt has been placed in the SFTP location. Click OK. 10.
  • Page 140: Modifying Appliance Details

    Modifying appliance details Procedure 1. On the Appliance Registration page, select the appliance you would like to modify. The Alias and IP addresses of all registered appliances appear on this page. 2. Click Modify. The Modify Appliance Details window opens. 3.
  • Page 141: Viewing License Details

    • Fibre Channel Controller Licenses: Required for each Fibre Channel card that is installed in the optional hardware PCI-E slots. • Network Controller Licenses: Required for each 10GbE Network card that is installed in the optional hardware PCI-E slots. The fields in the hardware sections on the GUI Licenses page include: •...
  • Page 142: Appliances

    Appliances In the upper pane of the Appliance Groups page, under Group Name, you will see a list of configured appliance groups. Each entry will contain the appliance group name and the number of appliances in that group. To manage appliance groups, see: •...
  • Page 143: Modifying An Appliance Group

    Procedure 1. On the Appliance Groups page, select Create. 2. In the Create Group window, enter a name for the group. 3. Select the appliances you would like to monitor within this group. 4. Click OK. Modifying an appliance group Procedure 1.
  • Page 144 Field Description Group name The name assigned when the virtual device group was created. Description The description provided when the virtual device group was created. Number of libraries The number of libraries contained in the virtual device group. This number is derived from a combination of all libraries in the group.
  • Page 145: Creating Or Modifying A Virtual Device Group

    Creating or modifying a virtual device group Use the Create or Modify buttons to create or modify a virtual device group. These buttons open a wizard to assist with the process. To continue with the wizard, see: • Entering or modifying group details on page 145 •...
  • Page 146: Deleting A Virtual Device Group

    If you want to include all shares in your reports, click >>. To remove a share, click the specific library and click < to move the share out of the Selected Shares list. You can also use << to move all items out of the Selected Shares list.
  • Page 147: Exporting Reporting Central Reports

    4. At the entry screen for the wizard, click Next. 5. In the Modify Libraries screen, select the library you want to remove in the Selected Libraries window. Click < to move the selected library to the other window. Repeat for any additional libraries you need to remove from device groups.
  • Page 148: Appliance Status Reports

    Appliance status reports NOTE: Devices and service sets (nodes) in the Unknown state do not contribute to the file system usage total, the bar graphs, or the deduplication ratio shown on this page. Devices in Fault or Failed to Start states do contribute to these reported values.
  • Page 149 Data type Description VTL status Device status can be one of the following: • Running: The device has some jobs currently running, which could be backup/restore or replication. • Online: The device has no jobs currently running, and is available for backup/restore or replication.
  • Page 150: Replication Status

    Data type Description CAT status Device status can be one of the following: • Running: The device has some jobs currently running, which could be backup/restore or replication. • Online: The device has no jobs currently running, and is available for backup/restore or replication.
  • Page 151: Appliance Throughput Reports

    Status Status label Icon(s) associated with status Unknown Unknown Non-Replicating Information needed Pending synchronization Warning Critical Appliance throughput reports NOTE: The time zone of the report is shown on the upper right of the screen. When the Appliance/Virtual Device is in the UTC time zone, the custom time period selection will use the browser time zone from where you are accessing Reporting Central.
  • Page 152: Select Device Button

    3. In the Appliance menu, select the appliance you want to run a report for. 4. Select the service set you would like to view stream counts for. 5. Click Select Device to choose a specific device to run a report for (the list will show all currently configured devices).
  • Page 153: Appliance Capacity Usage Report

    Procedure 1. On the Reports page, select Appliance. 2. In the Groups menu, you will see all available appliance groups that have been registered for reporting. Select All Appliances, or select an appliance group. 3. In the Appliance menu, select the specific appliance you want to run a report for. 4.
  • Page 154: Appliance Couplet Report

    You can export the graph; see Exporting Reporting Central reports on page 147 for details. Appliance couplet report To run this report, you must select a StoreOnce 6500 and 6600 appliance. NOTE: Devices and service sets (nodes) in the Unknown state do not contribute to the file system usage total, the bar graphs, or the deduplication ratio shown on this page.
  • Page 155: Adding A Capacity Threshold Alert

    Adding a capacity threshold alert Procedure On the Capacity Threshold Alerts page, click Add. On the Capacity Threshold Alerts window, select the appliance (local or registered remote) to monitor. Select the node and couplet to monitor. Select the threshold. This threshold is the percentage of physical capacity used at which you want to receive the first email alert.
  • Page 156: Deleting A Capacity Threshold Alert

    Deleting a capacity threshold alert Procedure 1. On the Capacity Threshold Alerts page, select the threshold alert to delete. 2. Click Delete. 3. On the Delete Capacity Threshold Alerts confirmation window, click Yes. 4. The alert is removed from the Capacity Threshold Alerts page. Device reports Virtual device group reports contain data about the virtual tape libraries, NAS shares, and StoreOnce Catalyst stores that are configured on the remote appliances.
  • Page 157: Select Device (Appliance Federated Stores Tab Only)

    Field Description Device name The name given to the device when it was created Appliance address The IP address or domain name of the host appliance for the device Service set The service set the device belongs to Device type The device type: VTL, NAS share, StoreOnce Catalyst NOTE: The device type will have the label...
  • Page 158: Device Throughput Reports

    Data type Description Device type The type of device: StoreOnce Catalyst, NAS share, or VTL. Status Device status can be one of the following: • Running: The device has some jobs currently running, which could be backup/restore or replication. • Online: The device has no jobs currently running, and is available for backup/restore or replication.
  • Page 159: Device Storage Reports

    Device storage reports You can obtain two types of device storage reports: • Device deduplication ratio on page 159 • Device capacity usage on page 159 Device deduplication ratio To obtain a device deduplication ratio report: Procedure 1. On the Reports page, select Device. 2.
  • Page 160: Storeonce Federated Catalyst Stores Deduplication Ratio

    StoreOnce Federated Catalyst stores deduplication ratio To obtain a StoreOnce Federated Catalyst stores deduplication ratio report: Procedure 1. On the Reports page, select Device. 2. Select the Federated Stores tab. 3. In the Groups menu, select a device group. 4. Select the Deduplication Ratio button. 5.
  • Page 161: System Resource Reporting

    The resulting graph shows data points for the selected time period, with time and date stamps on the x axis, and throughput in MB/s on the y axis. To the right of the graph, the selected devices and device names will be shown. To run another throughput report, repeat these steps. You can export the graph;...
  • Page 162: Disk Utilization Reports

    Click Reset if you need to change the dates. The resulting graphs show data points for CPU and Memory usage for the selected time period, with the date and time stamps on the x axis, and the % utilization of CPU or Memory usage on the y axis. You can export the graphs;...
  • Page 163: Fibre Channel Utilization Reports (For Devices That Support Fc)

    3. In the Appliance menu, select the appliance you want to run a report for. 4. You cannot run a report for multiple appliances, but you can run a report for up to 8 nodes in a cluster. 5. In the Node menu, select the node you want to run the report for. Selecting ALL will show a report with data for all nodes in the cluster.
  • Page 164: Email Report Scheduler

    Click Reset if you need to change the dates. 8. The resulting graphs show data points for the selected time period. The x axis shows date and time stamps, and the y axis shows bytes, KB, or MB, depending on the maximum value of Fibre Channel receive and transmit utilization during the selected time period.
  • Page 165: Modifying An Email Report

    Modifying an email report Procedure 1. Navigate to Reporting Central > Reports > Scheduler. 2. Select the report to modify. 3. Click Modify. 4. Edit the information as needed. 5. Click OK. 6. The updated report schedule is displayed in the Email Report Scheduler list. Deleting an email report Procedure 1.
  • Page 166: Access And Device Configuration

    Access and Device Configuration NOTE: In this context, Device refers to the StoreOnce System, not the target devices on the system. Device Configuration page On the Device Configuration page, System Information shows summary details for the StoreOnce System that were set up at installation and cannot be modified from the GUI. Table 46: System information Field Description...
  • Page 167 Procedure 1. In the Navigator, select Firmware. 2. An Information box will tell you that firmware information needs to be updated and that you need to press Scan to initiate the update. Click OK. 3. Click Scan to perform a check on the currently installed firmware versions for all components associated to the selected node.
  • Page 168: Firmware Page Fields

    Before you reboot, you will be directed to the Maintenance page. Click Disable Failover. Then click Reboot. Your system will be rebooted. • Power cycle required (cold boot): A power cycle, or cold reboot, is a physical power cycle of the appliance.
  • Page 169: User Roles And Types

    IMPORTANT: Before granting access to external users or groups using the User Management tool: 1. Set the Authentication mode to AD on the NAS CIFS server tab. See CIFS shares on page 45. 2. Add the StoreOnce device to an AD domain. See Add the StoreOnce appliance to an Active Directory domain on page 49.
  • Page 170: Adding A Local User (Administrator Only)

    role, that user will be an administrator even if the group role is set to user. Role permissions set through Add User take precedence over role permissions set through Add Group. Any user with an administrator role has the same permissions as the default administrator. Any user with a user role will have the same permissions as the default operator.
  • Page 171: Adding A Group (Administrator Only)

    4. Select a User Role of user or admin. 5. Click OK. If the user name is not in the correct format, an error message will appear, and the external user will not be created. Adding a group (administrator only) This option allows you to add a group that has already been set up on the AD domain to which the StoreOnce System has been joined.
  • Page 172: Deleting A User Or Group (Administrator Only)

    Procedure 1. Select the appropriate external user or group. 2. Click Modify. 3. Change the permissions role. 4. Click OK. A confirmation window opens. 5. Click OK. Deleting a user or group (administrator only) IMPORTANT: You cannot delete the two default user accounts: Administrator and Operator. Procedure 1.
  • Page 173: Generating A Self-Signed Certificate

    • Provide some unique information (comprised of the appliance name and administrator contact details) to generate a certificate on the appliance which will return this data to the web browser in the certificate. This is referred to as a "Self-signed Certificate". •...
  • Page 174: Generating A Certificate Signing Request

    A success message is displayed. The certificate is now stored locally on the system but will not take effect until the StoreOnce appliance is rebooted. Generating a Certificate Signing Request Procedure 1. From the Navigator, go to Device Configuration > User Interface > SSL Certificate 2.
  • Page 175: Exporting A Previously Installed Certificate

    Exporting a previously installed certificate Procedure 1. From the Navigator, go to Device Configuration > User Interface > SSL Certificate 2. Click Export Certificate. 3. In the Export Certificate dialog box, click Generate. A copy of the .crt file is downloaded to the appliance /repository folder. Event Management The Event Management page allows you to change the Audit Log Retention Period, which is the number of days the system will store the audit logs.
  • Page 176: Editing A Recipient

    a. Select IPv4 (default), IPv6, or Domain Name. b. Enter the IP address. c. Edit the port number if appropriate (optional). The default is 514. d. Select the protocol type. e. Select the log type. The default is Audit. f. Click OK. The recipient is added to the Log Export Recipient List.
  • Page 177: Test Email

    Table 48: Email setup parameters Name Description Email Notification Indicates whether email notification is currently enabled or disabled. When email notification is disabled, the association between events and destination addresses remains valid, but the events do not produce email. SMTP Server The mail server used to send out the email.
  • Page 178: Snmp Gui Functions

    Procedure 1. From the Navigator, select Device Configuration > Email > Events 2. Click Manage Email Notifications. 3. On the Manage Email Notifications dialog, do one of the following: a. Choose an existing email address from the drop-down menu and click Select to display it in the Update events for addresses field.
  • Page 179: Viewing Snmp Trapsinks List And Individual Details

    Table 50: SNMP Agent configuration parameters Name Description System description The description for the StoreOnce System configured for the agent. SNMP version The SNMP version of the agent (version 1, 2, or 3). State The state of the agent (off, on). Port The port location of the agent.
  • Page 180 Procedure 1. From the Navigator, select Device Configuration > SNMP. 2. Select the trapsink from the SNMP Trapsinks list. 3. View additional details about the selected trapsink in the Trapsink Details pane at the bottom of the GUI page. Table 51: SNMP Trapsinks parameters Name Description Trapsink Address...
  • Page 181: Adding An Snmp Trapsink

    NOTE: SNMP version 1 will incorrectly report the IP address of a trap source when in an IPv6 configuration. HPE recommends using SNMP version 2 or higher when in an IPv6 configuration. If you selected version 3, the window expands to display additional fields.
  • Page 182: Deleting An Snmp Trapsink

    4. In the Modify Trapsink window, edit the Events, Port, and Version fields (and others, if the trapsink is version 3) as needed. You cannot modify the IP Address. 5. Click OK. 6. In the Success window, click OK. Deleting an SNMP trapsink Procedure 1.
  • Page 183: Adding An Snmp User

    Name Description Priv Algorithm This optional parameter identifies the SNMP version 3 privacy algorithm used to encrypt messages sent or received on behalf of this user (default is DES). Priv Password This optional parameter specifies the privacy password for SNMP version 3 and decryption (default is no password set).
  • Page 184: Deleting An Snmp User

    Deleting an SNMP user Procedure 1. From the Navigator, select Device Configuration > SNMP. 2. Select the SNMP Users tab. 3. Select the user to delete. 4. Click Delete. 5. In the Delete User window, click OK. SNMP Events page The SNMP event page lists the severity level of the destined trapsinks for which it is configured.
  • Page 185: Data Collection

    Table 55: Support ticket parameters Name Description Automatic data Shows whether data collection for a system crash is enabled or not. collection enabled Number of data sets to The retention policy. The number denotes the number of previously collected be retained tar files to be retained in each node.
  • Page 186: Collect Data

    Name Description Full Support Ticket The state of the full support ticket data collection. A collection process can be State in one of the following states: COLLECTING, COLLECTED, PARTIALLY_COLLECTED, PACKAGING, DELETING, DOWNLOADED, or FAILED. Date Timestamp of when the data was collected. Initiator The initiator of the data collection.
  • Page 187: Delete Data Collection

    IMPORTANT: If using Internet Explorer as the web browser, verify the following Security configuration options are set. If not, the download will not work as expected and there will be no error message. 1. Add https://VIF , https://node1 , https://node2 2.
  • Page 188: License Management

    ◦ This will cause a shutdown of all of the nodes within the cluster. ◦ This button is inactive if failover is enabled; disable failover to activate the Shutdown button. • Reboot: Reboots the StoreOnce appliance. Storage enclosures, switches, and other hardware components are not affected.
  • Page 189: Viewing License Details

    • Description: Description of the type of license • Valid From: The date and time the license was first activated • Expires: The date and time the currently applied license will expire • Capacity (Capacity Expansion Licenses only): The expansion license capacity Viewing license details Procedure 1.
  • Page 190: Full License Entitlement

    Write Capacity and Detach Capacity combined. The capacity enabled by a license key is specified in 1 TB multiples using the MyHPELicensing portal. For larger systems, HPE recommends generating license keys with larger multiples of 1 TB so the capacity is not limited by the 50 license key limit.
  • Page 191: Adding A License By Pasting A License String

    4. In the License Key box, type or paste the license string. To enable an instant-on license, type in the word “demo”. IMPORTANT: You must exclude the license description, for example #HPE StoreOnce 16Gb FC Card LTU, from the beginning of the license string. Otherwise, the license operation will fail.
  • Page 192: Time And Date Gui Page

    If the selected license passes validation, a dialog box will appear to report that the license has been applied successfully. If the license fails validation, an error message will appear. 7. Click OK to return to the license page. Loading a license from your local drive •...
  • Page 193: Changing The Time Zone

    Changing the time zone Procedure 1. In the Navigator, select Time and Date. 2. Click Modify. 3. In the Modify Date and Time window, click OK. (Modify Time Zone Manually is selected by default.) The screen expands to include a Time Zone section. 4.
  • Page 194: Deleting Or Disabling An Ntp Server Configuration

    4. Click OK. The screen expands to include an NTP Server section. 5. Click Add. 6. In the Add NTP Server window: a. Select the NTP server type: IPv4, IPv6, or Fully Qualified Domain Name. b. Add the chosen NTP server address. 7.
  • Page 195: Validating New Licenses And Updating Controller Card Status

    You can also view details about specific optional hardware licenses, and you can activate your optional hardware licenses. For 6500 Systems: Optional hardware is not supported on 6500 Systems. However, if adding a StoreOnce 6600 couplet to a 6500 cluster, 2 x 8 Gb Fibre Channel cards must be installed in the Optional Hardware PCIe slots of each node of the StoreOnce 6600 couplet.
  • Page 196: Viewing Details For Currently Configured Licenses

    Controller card status fields The StoreOnce 6500 and 6600 System will have multiple tabs containing Controller card status, one for each couplet. You will also see Node, Couplet, and Cluster messages on the Optional Hardware page. Table 59: Controller card status fields...
  • Page 197: Optional Hardware Configuration Page Slot Messages

    Field Description Status Shows the status of the controller card: • Green tick/Licensed • Red X/Unlicensed • Red X/Failed • Red X/Invalid Slot Message Describes the hardware licensing status. This field is also present in the Validate Configuration dialog box. See Optional Hardware Configuration page slot messages on page 197 License This field provides a Details hyperlink for controller cards with valid licenses.
  • Page 198 Table 60: Optional Hardware messages Message Description Recommended action No optional hardware fitted No optional hardware fitted Verify that the card has been installed properly. See the StoreOnce System Installation and Configuration guide for your product. Valid hardware with valid license The hardware is valid and No action required.
  • Page 199: Security Features

    Message Description Recommended action Unsupported hardware found Hardware in unsupported type/ Verify that you have installed the model appropriate StoreOnce Optional Hardware. Invalid hardware The hardware is invalid Contact Hewlett Packard Enterprise Support. Security features The StoreOnce System offers the security features of Data at Rest Encryption, Data in Flight Encryption, and Secure Erase.
  • Page 200 IMPORTANT: Data in Flight Encryption is not supported for IPv6 subnets. In the StoreOnce Management Console, you will not see the Encryption Links section if an IPv6 subnet is selected. In the StoreOnce CLI, a configuration command will fail if you attempt to configure Data in Flight Encryption on an IPv6 subnet.
  • Page 201: Enrolling A Storeonce Appliance With An External Key Manager

    Data in Flight Encryption link. The enrollment is done using StoreOnce CLI commands. For details about the individual commands, refer to the HPE StoreOnce CLI Reference Guide. Procedure In an SSH terminal window (for example, PuTTY), connect to the StoreOnce appliance.
  • Page 202 i5bz9AAjFYpuKcXaRhZjL8qeNFL66Tn9WtKSuV/dHdynvwNKAm6wuRsErlBzO7r9 lMsCgUjPA9mn7Qdf3E6sQN4DgL/2lW66J4h++H0kS5hw1qVde9rto9fNprwrcqbL FiH2PKhbtjN7mreUX407mw9043fVgUr7PgQvX2WD/m4PZ07AbrvGzNMJDfWNBy3Z Gl+ +tVxeTd5J8TFdnEzQgxm/Ye1S75Q02S+Ra572Z1sd9PP+Wm4SPa7w8m4G1FC+ wFy5nXDoHw80AMhJfDghdYzbRbcdK6l5hn7uZDfjdT0gy20P6QIDAQABoAAwDQYJ KoZIhvcNAQEFBQADggEBAGQ5AwCAZWaiomcMcb3sCVxsHnxQtK8fs89EuIfr2UuW xTre3bQ1L/W3EmOpBqN2GDKU3FXS3lFHwbKRNpvSPKEWyRMdjaALQHUNgzc0C1+5 X07mtqnSg3vsK3ZjJ1PBD17ffqvlv0LwggTGbjpYGEyqKkl/loj9/q7CM7PDFlhS 1gOIvqxBRB7NmWhZlw4oduZBUAY79w0J42OO04DA/oIyWyTmhEDrN4m3YtQI8BDv ueoem +HkfEhz6fDjFslzGjQokm8Wtu0rXKI0POmegOHPusYMphT5ZB6kgK2PkOTr I/ 3xjCsMggxxn7pWbvhls6MD6w5Si1CrS61Yg15qvck= -----END CERTIFICATE REQUEST----- Select and copy the entire CSR. In a browser window, log in to the external key manager web interface. Click the Security tab. In the navigation column, select Local CAs to open the Local Certificate Authority List.
  • Page 203: Expanding A Cluster

    You will need to specify the username and password of the client account, the IP address of the external key manager, the type of external key manager (ESKM or SafeNet KeySecure) and the CA name (from step 8). Example: keymanager mode external test_account password123 address 192.168.0.1 type hp_eskm ESKM_CA The CA name is only required when enrolling with an ESKM key manager.
  • Page 204: Network Configuration

    Network configuration The StoreOnce System supports both IPv4 and IPv6 address protocols. IPv4 is available for all target devices except VTL libraries and for appliance management; IPv6 is supported for StoreOnce Catalyst stores, NFS shares, VTL libraries, and appliance management. IMPORTANT: Active Directory authentication with IPv6 is only supported with Domain Controllers configured using IPv6 exclusively.
  • Page 205: Current Network Configuration

    Current Network Configuration This page shows the current network configuration. This is the active configuration and cannot be edited. However, the current configuration is a copy of the last activated configuration; the original remains (unlinked) and can be modified. The current configuration page has two tabs. •...
  • Page 206 Procedure 1. Create the configuration (or copy an existing one) and specify the DNS servers, as required. 2. Create the first Port Set and save the configuration. At this point you may decide to set up Subnets for the Port Set, or to continue to set up all required Port Sets before defining Subnets for each Port Set. 3.
  • Page 207 Field name Description Protocol: IPv4 or IPv6 The radio button selected defines the Internet Protocol for the DNS servers. DNS Address 1/2/3 Up to three IPv4 and/or IPv6 DNS addresses may be defined. The format of the address details is as appropriate for the protocol selected.
  • Page 208: To Set Up Static Routing

    NOTE: HPE recommends configuring the network for expansion, in which case select 8. However, any multiple of 2 is supported. If you need to amend the number of nodes in the configuration, see To edit a custom configuration. • Provide the Subnet details listed in the "Network Configuration New Subnet fields" table, and click OK.
  • Page 209: To Edit Or Delete A Static Route

    Procedure 1. Create the Management subnet as described in Step 3 of To add a custom network configuration and select it. 2. There is an extra section at the bottom of the page that allows you to add static routing. 3.
  • Page 210: To View A Custom Configuration

    NOTE: If the network configuration is changed in a way that affects the management subnet or a new configuration is created and activated, it will be necessary to reconfigure the static routing information. To view a custom configuration To view a custom configuration, select that configuration in Network Configuration under Custom. Table 63: Custom Network Configuration fields Field name Description...
  • Page 211: Editing A Custom Configuration

    Field name Description Configuration Information Frame size This defines the amount of data contained in an Ethernet frame, the default is 1500 bytes. Larger size frames, often referred to as "Jumbo" frames, can improve performance of the Port Set. Use this field to increase or decrease the value, which must be an integer between 1280 and 9000.
  • Page 212: To Add A Vlan-Enabled Port Set And Vlan Subnet

    NOTE: Before activating an edited custom configuration, you may like to create a copy of the current configuration and save it to a different name. Once current is overwritten it cannot be restored. Procedure 1. Select the configuration that you wish to edit and click Edit. 2.
  • Page 213: To Add Encryption To A Subnet

    3. In the Subnet section, click Edit. 4. In the Number of Nodes box, select the required number and click OK. 5. The StoreOnce System automatically updates all subnets to have the required number of nodes and IP addresses. Check the individual Node tabs for each subnet to make sure the IP address details are correct.
  • Page 214: Encryption Guidelines

    This is the passphrase to be used for the link and must also be configured on the device to which the link is made. The passphrase can be shown in plain text. Or check Show characters to display the passphrase as a series of dots and asterisks. 4.
  • Page 215: To Delete Encryption Links

    To delete encryption links Procedure 1. Select a Subnet and look at the “Encryption Link” section of the Network page. It shows all existing Encryption Links for that subnet or the text “No Encryption Links” if none have been configured. 2.
  • Page 216: Remote Support

    Remote Support Remote Support monitors your system and allows the system to automatically contact Hewlett Packard Enterprise if issues arise on the system. Remote Support page The Remote Support page allows you to view the level of Remote Support and the proxy settings used to connect to the external network: •...
  • Page 217: Customer Information Page

    The Customer Information page displays the information of the person who will be contacted when Remote Support indicates that a support case is needed. Personal data will be used only for the purposes of providing support and optimization. For further information about HPE's privacy practices, visit www.hpe.com/privacy. Customer Information page...
  • Page 218: Entering And Modifying Customer Information

    2. Enter or edit the contact information. The required fields are indicated with a red asterisk and red field outline. 3. Use the Support From menu to select who will provide the support: HPE Direct or HPE Partner. 4. If you select HPE Direct, enter the Hewlett Packard Enterprise Passport ID in the appropriate field. If you select HPE Partner, enter the Partner ID in the appropriate field.
  • Page 219: Status Page

    Field Description Warranty Serial Number This is the HPE serial number of the purchased product. See the following “More about warranty serial numbers” for more information. The WSN might be populated automatically from the BIOS. NOTE: There will be up to four warranty serial numbers, one for each couplet.
  • Page 220 Proxy Server Info Proxy server is reachable The proxy server must be information: used if the device needs to connect to the HPE Remote Alert Proxy server is not reachable Identifies if the proxy Support Enterprise server. server is available.
  • Page 221 Remote whether devices are Support. Warning One or more Hardware SKU registered successfully warranties are not available or not with HPE Remote Navigate to the Entitlement Support. page in the StoreOnce Alert Hardware SKU warranties are Management Console to see...
  • Page 222: Events

    Events Select Events in the Navigator to display each Alert, Warning, Information, and Audit message generated by the Management Server. The Events page contains two tabs, Events and Settings: • EventsFunctions available on the tab: ◦ To understand parameters on the Events tab: Events tab parameters on page 222 ◦...
  • Page 223: Filtering And Searching For Events

    Name Description Event type The type of event (Audit or System). Event code The event code is a unique error code assigned to that particular event (for example, all log in events will have the same error code). Event The text of the event, including details and suggested actions. This column is not sortable.
  • Page 224: Acknowledging Events

    c. When editing the time, overwrite each unit of time individually leaving the colons between them intact; do not overwrite the entire time stamp. d. Search Text can only be used for event messages. Table 69: Custom Search for Events parameters Name Description Event Code Filter...
  • Page 225: Deleting Events From The Log

    To View Acknowledged Events only To view events that you have already acknowledged, use the Acknowledged Only filter when performing an event search. Deleting events from the log This procedure allows you to delete all event logs except for Audit event logs. To manage Audit event logs, see User Interface on page 172.
  • Page 226 • From the Events page, click on the Settings tab. • In the Remote Event Suppression Mode pane, click Disable. • In the Disable Remote Event Suppression window, click OK. Events...
  • Page 227: Configuration Save And Restore Process

    Configuration save and restore process StoreOnce appliances enable creation of a backup of device configuration settings in the form of a file that can be retrieved from the appliance and stored on the user’s PC for possible use in the future. The configuration backup file may be used to quickly configure a replacement or repaired StoreOnce appliance in the unlikely event that the appliance fails and all data and configuration details are lost.
  • Page 228: Contents Of The Configuration Text File

    IMPORTANT: Configuration files saved on older versions of the software are not usable after the software is updated. Contents of the configuration text file The configuration text file contains information required to reconfigure some appliance settings; it details the commands that need to be sent via the StoreOnce CLI interface or the steps required in the GUI to apply the settings.
  • Page 229 ◦ Cartridge size and barcode length ◦ Fibre channel settings After recovery cartridges are not created in the cartridge slots, they are created after the library recreation is complete using the Create cartridges function. • CIFS shares: All configuration settings and shares are recreated, namely: ◦...
  • Page 230: Performing A Configuration Save

    The information recovered is as follows: Blackout and throttling window settings Performing a configuration save A configuration save operation can be done at any time using the following process: Procedure 1. Log into the StoreOnce CLI using the Cluster Management IP address of the Management Console. Use a login account with administrator privileges.
  • Page 231: Deleting Configuration Files From An Appliance

    config restore devices <config_filename> This will restore device settings for all of the nodes in the cluster. 3. After configuration, recovery backups can be configured and replication mappings re-established in order to reverse replicate data back to the appliance (see the replication information). NOTE: To restore network or other device management settings use the procedure described in the following section.
  • Page 232: Best Practices

    Best Practices For the latest user guides and white papers, see the HPE Information Library at www.hpe.com/info/ storeonce/docs. To ensure the backup application, backup application feature, and the Fibre Channel (if applicable) configuration being used is supported, see the Data Availability, Protection and Retention (DAPR) compatibility matrix.
  • Page 233: Storeonce Federated Catalyst

    StoreOnce Catalyst over Fibre Channel client device files. • When using StoreOnce Catalyst over Fibre Channel to StoreOnce 6500 and 6600 appliances, be sure that a backup/media server is zoned with both StoreOnce nodes in the couplet. On a failover event, the World Wide Name of the sister node will be used to communicate with both StoreOnce service sets.
  • Page 234: Basic Troubleshooting

    Basic troubleshooting Password problems Administrator users may reset passwords for operator users. If the administrator credentials are accidentally lost, it is possible to reset the administrator password using the account “hpresetpassword”. This account is also password protected, and it can only be used from the console.
  • Page 235: Problems Connecting To The Storeonce System From The Backup Application

    Fibre Channel connection supports a greater theoretical number of devices per Fibre Channel port on a host or switch, HPE recommends that no more than 64 devices are configured for use by a single host. Timeout problems with NAS CIFS shares By default, Windows CIFS timeout is set low for NAS backup implementations.
  • Page 236: Nfs Stale Handle Error

    Procedure 1. From the Start menu, click Run.. 2. Type regedit in the Open: field and click OK. 3. Expand and locate the registry subtree as follows: 4. HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Services \LanmanWorkstation \ Parameters 5. Add a new REG_DWORD key with the name of SessTimeout. 6.
  • Page 237: Storeonce Catalyst

    • Proxy settings are valid and network access to the Cloud Service Provider is possible. • The StoreOnce System time is synchronized with the Cloud Service Provider. HPE recommends using NTP to be sure that the time is synchronized. •...
  • Page 238 IMPORTANT: If the container/bucket has been deleted or tampered with, the data in this store might be unrecoverable. Cloud Bank store status is "Read license expired" The status is "Read license expired" on any StoreOnce System connected read-only when: • The store is deleted on a StoreOnce System that is connected to the store read write.
  • Page 239: Housekeeping Not Running On A Storeonce Catalyst Cloud Bank Store

    Cloud Bank store status is "Integrity" The status is "Integrity" if an integrity issue has been detected. If the failure persists, contact HPE support. Cloud Bank store status is “Logical Quota Reached” or "Physical Quota Reached" See the Physical Data Size Quota and Logical Data Size Quota entries in Store details.
  • Page 240: Storeonce System Configuration Problems

    See Reporting Central on page 137 to view detailed information about your system operations. StoreOnce System configuration problems I cannot see additional slots from the backup application When you create additional slots for an autoloader/library on the StoreOnce System, you may need to restart services on the backup application so that it can see the new slots.
  • Page 241: Advanced Troubleshooting

    Advanced troubleshooting More detailed troubleshooting information can be found at www.hpe.com/support/hpesc. Enabling power on after power has been lost In the event of a cold reboot when power has been lost to the whole system, the order in which power is re-applied is important.
  • Page 242: Firmware Updates

    Firmware updates Firmware updates for system components, such as hard disk drives and BIOS, are included in the software update package, but they are not implemented as part of the software update process. You can implement firmware updates in two ways: •...
  • Page 243: Running Failback

    IMPORTANT: It is very important to fix the hardware problem that caused the node to fail as soon as possible. Although all services are running correctly, performance may be slower (depending upon NAS, VTL and replication configuration and volume of data). If the second node has a hardware failure before the first node is repaired, the couplet will fail.
  • Page 244: Quick Restore Iso Image

    Contact Hewlett Packard Enterprise Support for advice. IMPORTANT: All nodes in a cluster of a StoreOnce 6500 and 6600 appliance must be running the same software build. If using the QR ISO image, the image must be the same revision as the current software.
  • Page 245: Hewlett Packard Enterprise Systems Insight Manager

    3. Discover the StoreOnce System under Hewlett Packard Enterprise Systems Insight Manager NOTE: For detailed instructions on working with HPE-SIM, refer to the Hewlett Packard Enterprise Systems Insight Manager Technical Reference Guide. Register the MIB for the StoreOnce System •...
  • Page 246 (Select Storage Device from the System Type drop-down menu to check this.) Discover the StoreOnce System NOTE: Always set up the SNMP parameters on the StoreOnce Management Console before discovering the StoreOnce System on HPE-SIM. See the StoreOnce System CLI Reference Guide for the complete range of SNMP commands. •...
  • Page 247: Key Parameters

    Key Parameters StoreOnce 6500 System Per Node 2 Node 4 Node 6 Node 8 Node Cluster Cluster Cluster Cluster Capacity — Minimum raw storage capacity (TB) — 1120 1680 2240 Maximum raw storage capacity (TB) — Minimum usable (after RAID) capacity (TB) —...
  • Page 248 Per Node 2 Node 4 Node 6 Node 8 Node Cluster Cluster Cluster Cluster 3200 3200 3200 3200 3200 Maximum cartridge size (GB) Maximum supported devices (drives and loaders) per FC port (NPIV) 1 million 1 million 1 million 1 million 1 million Maximum files per NAS Share –...
  • Page 249: Storeonce 6600 System

    This is the maximum concurrent data streams when the device is used exclusively. This is the maximum concurrent data streams when the device is used exclusively. StoreOnce 6600 System Per Node 2 Node Cluster 4 Node Cluster 6 Node Cluster 8 Node Cluster Capacity —...
  • Page 250 Per Node 2 Node Cluster 4 Node Cluster 6 Node Cluster 8 Node Cluster 1024 2048 3072 4096 Overall maximum concurrent inbound data streams (VTL, NAS, Catalyst, Replication) Maximum IPv4 and IPv6 VLAN tag subnets (each) Maximum drives per node Maximum drives per library...
  • Page 251 Per Node 2 Node Cluster 4 Node Cluster 6 Node Cluster 8 Node Cluster Maximum 127127 supported devices (drives and loaders) per FC port (NPIV) 1 million items 1 million items 1 million items 1 million items 1 million items Maximum files per NAS Share —...
  • Page 252 Per Node 2 Node Cluster 4 Node Cluster 6 Node Cluster 8 Node Cluster Maximum replication appliances fan-out Maximum replication fan-in per library/device Maximum replication fan-out per library/device Maximum concurrent replication jobs as source Maximum concurrent replication jobs as target These values are the same as the "maximum drives per node"...
  • Page 253: Storeonce Websites

    Hewlett Packard Enterprise Information Library for StoreOnce products www.hpe.com/info/storeonce/docs HPE StoreOnce Support Matrix www.hpe.com/storage/StoreOnceSupportMatrix HPE StoreOnce Systems QuickSpecs www.hpe.com/support/StoreOnceQuickSpecs HPE StoreOnce Data Protection Backup Appliances information page www.hpe.com/storage/storeonce General websites Storage white papers and analyst reports www.hpe.com/storage/whitepapers Enter "StoreOnce" into the keyword search box.
  • Page 254: Support And Other Resources

    Support and other resources Accessing Hewlett Packard Enterprise Support • For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website: http://www.hpe.com/assistance • To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website: http://www.hpe.com/support/hpesc Information to collect •...
  • Page 255: Customer Self Repair

    IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements. Customer self repair Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a CSR part needs to be replaced, it will be shipped directly to you so that you can install it at your convenience.
  • Page 256: Regulatory Information

    Documentation Feedback (docsfeedback@hpe.com). When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document. For online help content, include the product name, product version, help edition, and publication date located on the legal notices page.
  • Page 257: Additional Regulatory Information

    Additional regulatory information For important safety, environmental, and regulatory information, see Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at www.hpe.com/support/Safety- Compliance-EnterpriseProducts. Belarus Kazakhstan Russia marking Manufacturer and Local Representative Information Manufacturer information: Hewlett Packard Enterprise, 3000 Hanover Street, Palo Alto, CA 94304, U.S.
  • Page 258: Turkey Rohs Material Content Declaration

    • YWW, where Y indicates the year counting from within each new decade, with 2000 as the starting point; for example, 238: 2 for 2002 and 38 for the week of September 9. In addition, 2010 is indicated by 0, 2011 by 1, 2012 by 2, 2013 by 3, and so forth. •...

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