HPE Apollo 4200 Gen10 Maintenance And Service Manual
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HPE Apollo 4200 Gen10 Maintenance And Service Manual

HPE Apollo 4200 Gen10 Maintenance And Service Manual

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HPE Apollo 4200 Gen10 System Maintenance and Service
Guide
Abstract
This guide describes identification and maintenance procedures, diagnostic tools, specifications and requirements for hardware
components and software. This guide is for an experienced service technician. Hewlett Packard Enterprise assumes that you
are qualified in the servicing of computer equipment, trained in recognizing hazards in products, and are familiar with weight
and stability precautions.
Part Number: P08482-008
Published: November 2020
Edition: 8

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Summary of Contents for HPE Apollo 4200 Gen10

  • Page 1 HPE Apollo 4200 Gen10 System Maintenance and Service Guide Abstract This guide describes identification and maintenance procedures, diagnostic tools, specifications and requirements for hardware components and software. This guide is for an experienced service technician. Hewlett Packard Enterprise assumes that you are qualified in the servicing of computer equipment, trained in recognizing hazards in products, and are familiar with weight and stability precautions.
  • Page 2 © Copyright 2018-2020 Hewlett Packard Enterprise Development LP Notices The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.

  • Page 3: Table Of Contents

    Expansion board option spare parts................................25 Rear drive cage backplane spare parts..............................27 Rear drive cage spare parts.....................................27 Drive spare parts........................................27 microSD spare parts......................................30 HPE Trusted Platform Module 2.0 spare part............................. 30 Cable spare parts........................................31 Removal and replacement procedures................32 Required tools............................................32 Safety considerations..........................................32 Preventing electrostatic discharge................................32...
  • Page 4 Removing and replacing a DIMM....................................63 Removing and replacing a persistent memory module............................ 64 Persistent memory module-processor compatibility........................65 Configuring the system for Intel Optane persistent memory 100 series for HPE............65 Persistent memory module relocation guidelines..........................65 Persistent memory module sanitization..............................67 Removing and replacing a processor heatsink assembly..........................
  • Page 5 HPE InfoSight for servers .......................................145 StorCLI................................................145 Troubleshooting......................... 146 Troubleshooting resources......................................146 Component identification....................147 Front panel components........................................147 Rear panel components........................................148 Rear panel LEDs............................................151 System board components......................................152 DIMM slot locations......................................153 DIMM label identification....................................154 Intel Optane persistent memory 100 series for HPE label identification................156...
  • Page 6 HPE Smart Array P824i-p MR Gen10 Controller..............................171 HPE InfiniBand HDR/Ethernet 940QSFP 56x16 adapter LEDs.......................172 DSC-25 2-port SFP28 card ports and LEDs................................ 173 HPE NS204i-p NVMe OS Boot Device components............................174 HPE NS204i-p NVMe OS Boot Device LED definitions..........................175 Fan locations............................................175 Fan numbering............................................175 Specifications........................177 Environmental specifications......................................

  • Page 7: Customer Self Repair

    Customer self repair Hewlett Packard Enterprise products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period Hewlett Packard Enterprise (or Hewlett Packard Enterprise service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, Hewlett Packard Enterprise will ship that part directly to you for replacement.
  • Page 8 REMARQUE: Certaines pièces Hewlett Packard Enterprise ne sont pas conçues pour permettre au client d'effectuer lui-même la réparation. Pour que la garantie puisse s'appliquer, Hewlett Packard Enterprise exige que le remplacement de la pièce soit effectué par un Mainteneur Agréé. Ces pièces sont identifiées par la mention "Non" dans le Catalogue illustré. Les pièces CSR sont livrées le jour ouvré...
  • Page 9 Per il servizio di garanzia per i soli componenti è obbligatoria la formula CSR che prevede la riparazione da parte del cliente. Se il cliente invece richiede la sostituzione ad Hewlett Packard Enterprise dovrà sostenere le spese di spedizione e di manodopera per il servizio.
  • Page 10 • Obligatorio—Componentes cuya reparación por parte del usuario es obligatoria. Si solicita a Hewlett Packard Enterprise que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio. Opcional—Componentes cuya reparación por parte del usuario es opcional.
  • Page 11 Afhankelijk van de leverbaarheid en de locatie worden CSR-onderdelen verzonden voor levering op de eerstvolgende werkdag. Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden, indien dit mogelijk is gezien de locatie. Indien assistentie is gewenst, belt u het Hewlett Packard Enterprise Support Center om via de telefoon ondersteuning van een technicus te ontvangen.
  • Page 12 Serviço de garantia apenas para peças A garantia limitada da Hewlett Packard Enterprise pode incluir um serviço de garantia apenas para peças. Segundo os termos do serviço de garantia apenas para peças, a Hewlett Packard Enterprise fornece as peças de reposição sem cobrar nenhuma taxa.
  • Page 13 Customer self repair...
  • Page 14 Customer self repair...
  • Page 15 Customer self repair...

  • Page 16: Illustrated Parts Catalog

    Illustrated parts catalog Mechanical components Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported parts information, see the Hewlett Packard Enterprise PartSurfer website (http://www.hpe.com/info/partssurfer). Item Description Air baffle spare part Fan cage spare part Fan spare part...

  • Page 17: Air Baffle Spare Part

    Item Description 5d: LFF drive blank 5e: Power supply blank Rear NVMe drive cage air baffle spare part Rear PCI cover spare part Power cable assembly spare parts Not shown. Air baffle spare part Customer self repair: mandatory Description Spare part number Air baffle P10254-001 Fan cage spare part...

  • Page 18: Rear Nvme Drive Cage Air Baffle Spare Part

    P10068-001 2nd SFF drive cable track, signal and power cables P10069-001 System components Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported parts information, see the Hewlett Packard Enterprise PartSurfer website (http://www.hpe.com/info/partssurfer). Illustrated parts catalog...

  • Page 19: Heatsink Spare Part

    Item Description Heatsink spare part DIMM spare parts • • Persistent memory module spare parts Processor spare parts Front panel board spare part Power supply spare parts PCIe riser board spare part System board spare part System battery spare part For more information, see Removal and replacement procedures.

  • Page 20: Persistent Memory Module Spare Parts

    DIMM, 128GB PC4-2933Y-L, 4Rx4 P16001-001 Persistent memory module spare parts Customer self repair: mandatory Description Spare part number Intel Optane 128GB PMEM 100 for HPE 844071-001 Intel Optane 256GB PMEM 100 for HPE 844072-001 Intel Optane 512GB PMEM 100 for HPE 844073-001...
  • Page 21 61XX processors Description Spare part number 2.1 GHz Intel Xeon-G 6130 processor 874736-001 2.6-GHz Intel Xeon-G 6132 processor 875722-001 3.2-GHz Intel Xeon-G 6134 processor 875723-001 2.3-GHz Intel Xeon-G 6140 processor 874734-001 2.4 GHz Intel Xeon-G 6148 processor 874732-001 81XX processor Description Spare part number 2.1-GHz Intel Xeon-P 8160 processor...

  • Page 22: Front Panel Board Spare Part

    HPE 800 W Flex Slot Platinum Hot-plug power supply 866793-001 HPE 800 W Flex Slot Titanium Hot-plug power supply 866728-001 HPE 800 W Flex Slot -48 V DC Hot-plug power supply 866727-001 HPE 800 W Flex Slot Universal Hot-plug power supply 863373-001...

  • Page 23: System Board Spare Part

    System battery spare part Customer self repair: mandatory Description Spare part number System battery 319603-001 System options Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported parts information, see the Hewlett Packard Enterprise (http://www.hpe.com/info/partssurfer). Illustrated parts catalog...

  • Page 24: Hpe Smart Storage Battery Spare Part

    Expansion board option spare parts Rear drive cage backplane spare parts Rear drive cage spare parts Drive spare parts microSD spare parts HPE Trusted Platform Module 2.0 spare part Cable spare parts Not shown. HPE Smart Storage Battery spare part Customer self repair: mandatory...

  • Page 25: Power Supply Backplane Board Spare Part

    HPE Smart Array P824i-p MR Gen10 Controller (871043-001) • Mini SAS, 36P, STR, HD cable (P10071-001) • HPE Smart Array P824i-p MR Gen10 Controller pass thru board (P10070-001) Table 2: InfiniBand adapters Description Spare part number HPE InfiniBand FDR/EN 40Gb 2P 544+QSFP adapter...
  • Page 26 Description Spare part number HPE InfiniBand EDR/EN 100Gb 2p 841 QSFP28 adapter 878579-001 HPE InfiniBand HDR/EN 200Gb 1P 940 QSFP56 x16 adapter P08354-001 HPE InfiniBand HDR PCIe G3 auxiliary card with 350mm P10331-001 cable kit HPE InfiniBand HDR100/EN 1P 940 QSFP56 x16 adapter...

  • Page 27: Rear Drive Cage Backplane Spare Parts

    HPE NS204i-p NVMe OS Boot Device spare parts Customer self repair: mandatory Description Spare part number HPE NS204i-p NVMe OS Boot Device P14379-001 480 GB NVMe x4 RI M.2 22110 DS SSD P24886-001 Smart I/O (Pensando Distributed Services Platform) spare part...
  • Page 28 Description Spare part number 1TB SATA 7.2K LFF LP DS HDD 862130-001 2TB SAS 7.2K LFF LP DS HDD 834133-001 2TB SATA 7.2K LFF LP DS HDD 862132-001 4TB SAS 7.2K LFF LP 512e DS HDD 862137-001 4TB SAS 7.2K LFF LP DS HDD 862137-001 4TB SATA 7.2K LFF LP 512e DS HDD 862135-001...
  • Page 29 Description Spare part number 240GB SATA RI SFF SC DS SSD P05319-001 240GB SATA RI SFF SC MV SSD P18481-001 480GB SATA MU SFF SC DS SSD P08620-001 480GB SATA RI SFF SC DS SSD P05312-001 480GB SATA RI SFF SC DS SSD P05320-001 480GB SATA RI SFF SC DS SSD P06571-001...

  • Page 30: Microsd Spare Parts

    HPE 32GB microSD Flash Memory card 704502-001 HPE 8GB microSD Flash Memory card 738576-001 HPE 8GB microSD Flash USB drive 743503-001 HPE 8GB dual microSD Flash USB drive 870891-001 HPE Trusted Platform Module 2.0 spare part Customer self repair: no Illustrated parts catalog...

  • Page 31: Cable Spare Parts

    Description Spare part number HPE Trusted Platform Module 2.0 Gen 10 kit, TAA 872159-001 Cable spare parts Customer self repair: mandatory Description Spare part numbers Front panel cable P10060-001 Mini SAS, 36P, STR, HD cable P10071-001 4LFF/2SFF power cable assembly...

  • Page 32: Removal And Replacement Procedures

    Removal and replacement procedures Required tools You need the following items for some procedures: • T-10 Torx screwdriver • T-15 Torx screwdriver • T-25 Torx screwdriver • Flathead screwdriver (for removing the front I/O board) Safety considerations Before performing service procedures, review all the safety information. Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you must follow when setting up the system or handling parts.

  • Page 33: Server Warnings And Cautions

    This symbol indicates the presence of electric shock hazards. The area contains no user or field serviceable parts. Do not open for any reason. WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure. This symbol on an RJ-45 receptacle indicates a network interface connection.

  • Page 34: Rack Warnings And Cautions

    WARNING: To reduce the risk of fire or burns after removing the energy pack: • Do not disassemble, crush, or puncture the energy pack. • Do not short external contacts. • Do not dispose of the energy pack in fire or water. After power is disconnected, battery voltage might still be present for 1s to 160s.

  • Page 35: Preparation Procedures

    • Be sure sufficient clearance exists for cabling, installation and removal of the server, and movement of the rack doors. IMPORTANT: The HPE Apollo 4200 Gen10 System cable management arm is not supported on Compaq-branded 7000 series racks. Preparation procedures Remove the bezel To access the front panel components, unlock and then remove the bezel.

  • Page 36: Power Down The System

    Power down the system IMPORTANT: When the system is in standby mode, auxiliary power is still being provided to the system. Before powering down the system for any upgrade or maintenance procedures, perform a backup of critical system data and programs.
  • Page 37 WARNING: To reduce the risk of personal injury or damage to the equipment, adequately stabilize the rack before extending a component outside the rack. Extend only one component at a time. A rack may become unstable if more than one component is extended. CAUTION: Do not operate the system for long periods with the front drive cages extended.

  • Page 38: Remove The System From The Rack

    Extending front drive cages out of a chassis removed from a rack Procedure Pull down the front drive cage release latches and use them to extend the front and internal drive cages out of the chassis. Remove the system from the rack WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives, power supplies, and internal system components to cool before touching them.

  • Page 39: Remove The Access Panel

    a. Loosen the rack ear thumbscrews. b. Pull the thumbscrews to extend the system out of the rack until the rack rail lock is engaged. c. Press the system release latches, and then slide the system out of the rack. 6.

  • Page 40: Remove The Rear Drive Cage Blank

    a. Disconnect each power cord from the power source. b. Disconnect each power cord from the system. 3. Remove the system from the rack (Remove the system from the rack). 4. Place the system on a flat, level work surface. 5.

  • Page 41: Remove A Rear Drive Cage

    Remove a rear drive cage WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any installation, removal, or replacement procedure.
  • Page 42 • Two-bay SFF hot-plug rear drive cage removal • Six-bay SFF NVMe drive cage removal Removal and replacement procedures...

  • Page 43: Remove The Pcie Riser Cage

    • Six-bay SFF rear drive cage (SAS or SATA) To replace the component, reverse the removal procedure. Remove the PCIe riser cage WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

  • Page 44: Open The Cable Management Holder

    Procedure 1. Power down the system (Power down the system). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the system. 3. Remove the system from the rack (Remove the system from the rack). 4.

  • Page 45: Remove The Hpe Smart Storage Battery

    Remove the HPE Smart Storage Battery NOTE: System ROM and firmware messages might display "energy pack" in place of "Smart Storage Battery." Energy pack refers to both HPE Smart Storage batteries and HPE Smart Storage Hybrid capacitors. Procedure 1. Power down the system (Power down the system).

  • Page 46: Remove The Air Baffle

    5. Open the cable management holder, and then remove the cables from the cable management holder (Open the cable management holder). 6. Remove the HPE Smart Storage Battery if it is installed on the air baffle (Remove the HPE Smart Storage Battery). 7. Remove the air baffle.

  • Page 47: Removing And Replacing A Drive Blank

    Removing and replacing a drive blank Removing and replacing a drive blank from the front drive cage CAUTION: Do not operate the system with any of the front or rear drive cage bays empty. To maintain proper airflow and sufficient cooling, all drive bays in the front and rear cage must have a drive or a drive blank. Procedure 1.

  • Page 48: Removing And Replacing A Drive Blank From The Rear Drive Cage

    To replace the SFF drive blank, while pressing the release latch, slide the component into the bay until it is fully seated. Removing and replacing a drive blank from the rear drive cage CAUTION: Do not operate the system with any of the rear drive bays empty. To maintain proper airflow and sufficient cooling in the rear drive cage, all drive bays in this cage must have a drive or a drive blank.

  • Page 49: Removing And Replacing Drives

    To replace the SFF drive blank, while pressing the release latch, slide the component into the bay until it is fully seated. Removing and replacing drives Depending on the configuration, this system supports SAS, SATA, NVMe, and uFF drives. When removing and replacing drives, observe the following general guidelines.
  • Page 50 • If removing a drive from the front drive cage and the security bezel is installed, remove the bezel (Remove the bezel). • If removing a drive from the internal drive cage, extend the front and internal drive cages out of the chassis (Extend the front drive cages out of the chassis).
  • Page 51 a. Determine the status of the drive from the NVMe LEDs (NVMe drive components and LEDs). b. Press the power button. The Do Not Remove button illuminates and flashes. c. When the Do Not Remove button stops flashing and the icon on the button is no longer illuminated, press the Do Not Remove button to release the release lever.

  • Page 52: Removing And Replacing An M.2 Ssd

    To replace the component, reverse the removal procedure. Removing and replacing an M.2 SSD Procedure 1. Power down the system (Power down the system). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the system. 3.
  • Page 53 • Remove the M.2 enablement board from the PCI riser cage. 9. Remove the M.2 SSD. To replace the component, reverse the removal procedure. Removal and replacement procedures...

  • Page 54: Removing And Replacing An M.2 Enablement Board

    Removing and replacing an M.2 enablement board WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any installation, removal, or replacement procedure.

  • Page 55: Removing And Replacing A Power Supply Blank

    To replace the component, reverse the procedure. Removing and replacing a power supply blank Prerequisites Before you perform this procedure, make sure that you have the components included with the hardware kit. Procedure 1. Power down the system (Power down the system). 2.

  • Page 56: Removing And Replacing A Power Supply

    To replace the component, reverse the removal procedure. Removing and replacing a power supply WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. The grounding plug is an important safety feature. •...
  • Page 57 a. Back up all system data. b. Power down the system (Power down the system). c. Disconnect all peripheral cables from the system. 2. Release the power cords from the strain relief straps. AC power supply DC power supply 3. For an AC power supply, do the following: a.
  • Page 58 b. Remove the power supply. 4. For a DC power supply, do the following: a. To access the ground cable screw, slide the power supply out of the bay. b. Detach the ground (earthed) cable from the power supply. Removal and replacement procedures...
  • Page 59 c. Remove the terminal block connector from the power supply. d. Remove the power supply. Removal and replacement procedures...

  • Page 60: Removing And Replacing The Air Baffle

    5. Open the cable management holder, and then remove the cables from the cable management holder (Open the cable management holder). 6. Remove the HPE Smart Storage Battery if it is installed on the air baffle (Remove the HPE Smart Storage Battery). 7. Remove the air baffle.

  • Page 61: Removing And Replacing A Fan

    To replace the component, reverse the removal procedure. Removing and replacing a fan Procedure 1. Power down the system (Power down the system). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the system. 3.

  • Page 62: Removing And Replacing A Rear Nvme Drive Cage Fan

    a. Disconnect each power cord from the power source. b. Disconnect each power cord from the system. 3. Remove the system from the rack (Remove the system from the rack). 4. Place the system on a flat, level surface. 5. Remove the access panel (Remove the access panel). 6.

  • Page 63: Removing And Replacing A Dimm

    6. Remove the air baffle on the rear of the NVMe drive cage (Removing and replacing a rear NVMe drive cage air baffle). 7. Remove the fan. To replace the component, reverse the removal procedure. Removing and replacing a DIMM WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

  • Page 64: Removing And Replacing A Persistent Memory Module

    For specific population and configuration information, see the memory population guidelines on the Hewlett Packard Enterprise website (http://www.hpe.com/docs/memory-population-rules). To identify the persistent memory modules installed in the system, see Intel Optane persistent memory 100 series for HPE label identification. Procedure Observe the following alerts: CAUTION: Electrostatic discharge can damage electronic components.

  • Page 65: Persistent Memory Module-Processor Compatibility

    • HPE Persistent Memory Management Utility—The HPE Persistent Memory Management Utility is a desktop application used to configure the system for Intel Optane persistent memory 100 series for HPE, as well as evaluate and monitor the system memory configuration layout.
  • Page 66 If persistent memory modules are encrypted with remote key management, enroll the HPE iLO in the key management server to provide access to the data on the persistent memory modules. For more information, see the Intel Optane persistent memory 100 series for HPE User Guide on the Hewlett Packard Enterprise website (https://www.hpe.com/info/persistentmemory-docs).

  • Page 67: Persistent Memory Module Sanitization

    • Review and configure the system settings for Intel Optane persistent memory for HPE. For more information, see the Intel Optane persistent memory 100 series for HPE User Guide on the Hewlett Packard Enterprise website (https://www.hpe.com/info/persistentmemory-docs). Persistent memory module sanitization Media sanitization is defined by NIST SP800-88 Guidelines for Media Sanitization (Rev 1, Dec 2014) as "a general term...
  • Page 68 CAUTION: Heatsink screws must be tightened and loosened in sequence. Do not overtighten the screws as this can damage the system board, connectors, or screws. IMPORTANT: Existing HPE ProLiant and HPE Synergy Gen10 server products containing first-generation Intel Xeon Scalable processors may not be upgraded to second-generation Intel Xeon Scalable processors at this time.

  • Page 69: Removing And Replacing An Hpe Infiniband Hdr/Ethernet 200Gb 1-Port 940Qsfp56 X16 Adapter

    Install the dust cover. To replace the component, reverse the removal procedure. Removing and replacing an HPE InfiniBand HDR/Ethernet 200Gb 1-port 940QSFP56 x16 adapter WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
  • Page 70 Place the system on a flat, level surface. Remove the access panel (Remove the access panel). Remove the auxiliary card. Disconnect any cables that are connected to the auxiliary card. If you are removing an adapter installed in the PCI riser cage, remove the riser cage. Remove the adapter.

  • Page 71: Removing And Replacing An Expansion Board Or Type -P Controller

    • Adapter removal from the PCI riser cage • Adapter removal from an onboard expansion slot 10. Disconnect the cables from the adapter. Example To replace the component, reverse the procedure. Removing and replacing an expansion board or type -p controller WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
  • Page 72 Procedure 1. Power down the system (Power down the system). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the system. 3. Remove the system from the rack (Remove the system from the rack). 4.

  • Page 73: Hpe Smart Storage Battery

    6. Extend the front drive cages out of the chassis (Extend the front drive cages out of the chassis). 7. Open the cable management holder (Open the cable management holder). 8. Disconnect the HPE Smart Storage Battery cable from the system board, and then release the cable from the air baffle clips.

  • Page 74: Removing And Replacing A Type -A Storage Controller

    9. Remove the HPE Smart Storage Battery. To replace the component, reverse the removal procedure. Removing and replacing a type -a storage controller WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

  • Page 75: Removing And Replacing The Two-Slot Pcie Riser Board

    Procedure 1. Power down the system (Power down the system). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the system. 3. Remove the system from the rack (Remove the system from the rack). 4.

  • Page 76: Removing And Replacing The Power Pass-Through Board

    Prerequisites Before you perform this procedure, make sure that you have the components included with the hardware kit. Procedure 1. Power down the system (Power down the system). 2. Remove all power: a. Disconnect each power cord from the power source. b.

  • Page 77: Removing And Replacing The Pensando Dsp Dsc-25 2P Sfp28 Card

    Services Manager (PSM). For more information, see Pensando Distributed Services Card for Single-Wire Management (DSC-25-SWM) Removal/ Replacement Guide on the Hewlett Packard Enterprise website (https://www.hpe.com/support/dsc25-replacement). Removing the Pensando DSP DSC-25 2p SFP28 card NOTE: Images might differ from the actual product.
  • Page 78 Procedure 1. Observe the following alerts: WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: Electrostatic discharge (ESD) can damage electronic components. Be sure that you are properly grounded (earthed) before beginning any installation procedure.

  • Page 79: Replacing The Pensando Dsp Dsc-25 2P Sfp28 Card

    Replacing the Pensando DSP DSC-25 2p SFP28 card Pensando DSP iLO Sideband ALOM Module requires that the accompanying Smart I/O card ( Pensando DSP DSC-25 2p SFP28 card) be installed on slot 1 of the primary PCIe riser cage. NOTE: Images might differ from the actual product. Procedure 1.

  • Page 80: Removing And Replacing The Hpe Ns204I-P Nvme Os Boot Device Option

    8. Admit the new DSC-25 card to the Pensando Policy and Services Manager (PSM). For more information, see Pensando Distributed Services Card for Single-Wire Management (DSC-25-SWM) Removal/ Replacement Guide on the Hewlett Packard Enterprise website (https://www.hpe.com/support/dsc25-replacement). Removing and replacing the HPE NS204i-p NVMe OS Boot Device option Removing and replacing the boot device...

  • Page 81: Removing And Replacing A Boot Device Drive

    Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the system. Do one of the following: • Extend the front drive cages out of the chassis. Remove the system from the rack. •...
  • Page 82 Two drives of the same physical size, or one of each size (80mm and 110mm), can be installed at the same time. Depending on the replacement drive model, you might be required to relocate the M.2 drive retaining latches on the boot device. Prerequisites Review the boot device drive bay LEDs to determine the failed drive.
  • Page 83 To replace the component, reverse the removal procedure. Relocating the M.2 drive retaining latches Procedure 1. If your spare kit includes an 80 mm replacement drive, remove the retaining latch from its current location. 2. Install the retaining latch at the 80 mm drive location. Removal and replacement procedures...

  • Page 84: Removing And Replacing The System Battery

    Removing and replacing the system battery If the system no longer automatically displays the correct date and time, then replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.

  • Page 85: Removing And Replacing Drive Backplanes

    6. To replace the battery, press the battery into the socket. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. Removing and replacing drive backplanes Removing and replacing the front LFF drive cage backplane WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
  • Page 86 7. Disconnect all cables connected to the drive backplane. 8. Remove the drive backplane. Removal and replacement procedures...

  • Page 87: Removing And Replacing The Internal Lff Drive Cage Backplane

    To replace the component, reverse the removal procedure. Removing and replacing the internal LFF drive cage backplane WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any installation, removal, or replacement procedure.
  • Page 88 7. Disconnect all cables connected to the drive backplane. 8. Release the front bracket of the internal drive cage cable track from the chassis. Removal and replacement procedures...

  • Page 89: Removing And Replacing The Front Sff Drive Cage Backplane

    9. Remove the drive backplane. To replace the component, reverse the removal procedure. Removing and replacing the front SFF drive cage backplane WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
  • Page 90 Procedure 1. Power down the system (Power down the system). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the system. 3. Remove the system from the rack (Remove the system from the rack). 4.

  • Page 91: Removing And Replacing The Internal Sff Drive Cage Backplane

    9. Remove the drive backplane. To replace the component, reverse the removal procedure. Removing and replacing the internal SFF drive cage backplane WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
  • Page 92 Procedure Power down the system (Power down the system). Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the system. Remove the system from the rack (Remove the system from the rack). Place the system on a flat, level surface.
  • Page 93 Disconnect all cables connected to the drive backplane. 10. Remove the drive backplane. Removal and replacement procedures...

  • Page 94: Removing The Four-Bay Lff Rear Drive Cage Backplane

    To replace the component, reverse the removal procedure. Removing the four-bay LFF rear drive cage backplane WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any installation, removal, or replacement procedure.

  • Page 95: Removing And Replacing The Two-Bay Sff Rear Drive Cage Backplane

    8. Remove the drive backplane. To replace the component, reverse the removal procedure. Removing and replacing the two-bay SFF rear drive cage backplane WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

  • Page 96: Removing And Replacing The Six-Bay Sff Rear Drive Cage Backplane (Sas Or Sata)

    3. Remove the system from the rack (Remove the system from the rack). 4. Place the system on a flat, level surface. 5. Remove the access panel (Remove the access panel). 6. Disconnect all cables from the drive backplane. 7. Remove the rear drive cage: a.
  • Page 97 WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives, power supplies, and internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any installation, removal, or replacement procedure. Improper grounding can cause electrostatic discharge. Procedure 1.

  • Page 98: Removing And Replacing The Six-Bay Sff Nvme Rear Drive Cage Backplane

    To replace the component, reverse the removal procedure. Removing and replacing the six-bay SFF NVMe rear drive cage backplane WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any installation, removal, or replacement procedure.

  • Page 99: Removing And Replacing The Lff Drive Cable Track Assemblies

    8. Remove the drive backplane. To replace the component, reverse the removal procedure. Removing and replacing the LFF drive cable track assemblies The Mini SAS and power cables used in the 24-bay LFF front drive cages are enclosed in two plastic cable track assemblies. The top cable track connects to the front LFF drive cage backplane;...
  • Page 100 Procedure Power down the system (Power down the system). Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the system. Remove the system from the rack (Remove the system from the rack). Place the system on a flat, level surface.
  • Page 101 10. Remove the front LFF drive cage cable track assembly: a. Remove the backplane cable guard. b. Disconnect all cables connected to the drive backplane. Removal and replacement procedures...
  • Page 102 c. Release the front LFF drive cage cable track rail from the side of the chassis. d. Remove the screws from the front LFF drive cage rails. Removal and replacement procedures...
  • Page 103 e. Slide the internal LFF drive cage forward until both drive cages are extended out of the front chassis. f. Remove the front LFF drive cage cable track assembly. Removal and replacement procedures...
  • Page 104 11. Remove the internal LFF drive cage cable track assembly: a. Remove the front LFF drive cage cable track assembly. b. Remove the air blocker. c. Disconnect all cables connected to the drive backplane. Removal and replacement procedures...
  • Page 105 d. Release the front bracket of the internal LFF drive cage cable track from the chassis. e. Remove the internal LFF drive cage cable track assembly. Removal and replacement procedures...

  • Page 106: Removing And Replacing The Sff Drive Cable Track Assemblies

    To replace the component, reverse the removal procedure. Removing and replacing the SFF drive cable track assemblies The Mini SAS and power cables used in the 48-bay SFF front drive cages are enclosed in two plastic cable track assemblies. The top cable track connects to the front SFF drive cage backplane; the bottom cable track connects to the internal SFF drive cage backplane.
  • Page 107 Do one of the following: • Release the preinstalled Mini SAS x4 cable from the system board cable clips. • If a rear drive cage is connected to the internal drive cage backplane, disconnect the preinstalled Mini SAS x4 cable from the rear drive cage backplane.
  • Page 108 10. Remove the front SFF drive cage cable track assembly: a. Remove the drive cage top cover. b. Remove the backplane cable guard. Removal and replacement procedures...
  • Page 109 c. Disconnect the front SFF drive cage Mini SAS and power cables. d. Release the front SFF drive cage cable track rail from the side of the chassis. Removal and replacement procedures...
  • Page 110 e. Slide the internal SFF drive cage forward until both front drive cages are extended out of the front chassis. f. Remove the front SFF drive cage cable track assembly. Removal and replacement procedures...
  • Page 111 11. Remove the internal SFF drive cage cable track assembly: a. Remove the front SFF drive cage cable track assembly. b. Remove the drive cage top cover. c. Remove the air blocker. Removal and replacement procedures...
  • Page 112 d. Remove the backplane cable guard. e. Disconnect all cables connected to the drive backplane. Removal and replacement procedures...
  • Page 113 f. Release the front bracket of the internal SFF drive cage cable track from the chassis. g. Remove the internal SFF drive cage cable track assembly. Removal and replacement procedures...

  • Page 114: Removing And Replacing The Front I/O Board

    To replace the component, reverse the removal procedure. Removing and replacing the front I/O board CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any installation, removal, or replacement procedure. Improper grounding can cause electrostatic discharge. Prerequisites Before you perform this procedure, make sure that you have the components included with the hardware kit.

  • Page 115: Removing And Replacing The Cable Management Holder

    7. Use a flat-headed screwdriver to remove the front I/O board. To replace the component, reverse the removal procedure. Removing and replacing the cable management holder WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

  • Page 116: Removing And Replacing The Air Blocker For The Onboard Pcie Expansion Slots 5-7

    Procedure 1. Power down the system (Power down the system). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the system. 3. Remove the system from the rack (Remove the system from the rack). 4.

  • Page 117: Removing And Replacing The Air Blocker For The Internal Drive Cage Backplane

    Prerequisites Before you perform this procedure, make sure that you have the components included with the hardware kit. Procedure 1. Power down the system (Power down the system). 2. Remove all power: a. Disconnect each power cord from the power source. b.
  • Page 118 Procedure 1. Power down the system (Power down the system). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the system. 3. Remove the system from the rack (Remove the system from the rack). 4.

  • Page 119: Removing And Replacing The Chassis Retention Bracket

    To replace the component, reverse the removal procedure. Removing and replacing the chassis retention bracket CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any installation, removal, or replacement procedure. Improper grounding can cause electrostatic discharge. Prerequisites Before you perform this procedure, make sure that you have the components included with the hardware kit.

  • Page 120: Removing And Replacing The System Board

    Export a password file to a USB key. Hewlett Packard Enterprise recommends exporting the password file to a USB key. For more information, see the Intel Optane persistent memory 100 series for HPE User Guide on the Hewlett Packard Enterprise website (https://www.hpe.com/info/persistentmemory-docs).
  • Page 121 Place the system on a flat, level surface. Remove the access panel (Remove the access panel). Remove the air baffle (Remove the air baffle). Pull down the front drive cage release latches and use them to completely extend the front drive cages from the chassis (Extend the front drive cages out of the chassis).

  • Page 122: Re-Entering The Server Serial Number And Product Id

    If persistent memory modules are encrypted with remote key management, enroll the system iLO in the key management server to provide access to the data on the persistent memory modules. For more information, see the Intel Optane persistent memory 100 series for HPE User Guide on the Hewlett Packard Enterprise website (https://www.hpe.com/info/persistentmemory-docs).

  • Page 123: Cabling

    Front and internal drive cage cabling • Front drive cage P1 and internal drive cage P1 connected to P1 and P2 on an HPE Smart Array E208i-a SR Gen10 controller or an HPE Smart Array P408i-a SR Gen10 controller installed on the system board...
  • Page 124 • Unused front drive cage P2 cable folded and stored in the narrow slot of the cable guard • Unused internal drive cage P2 cable folded and stored in the wider slot of the cable guard Cabling...

  • Page 125: Internal Drive Cage Cabling

    Unused P3 cable (not routed through either slot on the cable guard) Internal drive cage cabling • Internal drive cage P1 and P2 connected to P3 and P4 on an HPE Smart Array P816i-a SR Gen10 controller installed on the system board Cabling...
  • Page 126 Unused P3 cable (not routed through either slot on the cable guard) • Internal drive cage P1 and P2 connected to P1 and P2 on a PCIe card in slot 1 Cabling...
  • Page 127 Unused P3 cable (not routed through either slot on the cable guard) • Internal drive cage P1 and P2 connected to P1 and P2 on a PCIe card in slot 5 Cabling...
  • Page 128 Unused P3 cable (not routed through either slot on the cable guard) • Internal drive cage P1 and P2 connected to P1 and P2 on a PCIe card located in slot 3 or 4 in riser Cabling...
  • Page 129 Unused P3 cable (not routed through either slot on the cable guard) • Internal drive cage P3 connected to rear LFF drive cage Cabling...

  • Page 130: Rear Lff Drive Cage Cabling

    • Internal drive cage P3 connected to the rear SFF drive cage Rear LFF drive cage cabling • Rear LFF drive cage connected to system board Cabling...

  • Page 131: Rear Sff Drive Cage Cabling

    • Rear LFF drive cage connected to PCIe card in slot 1 or 2 Rear SFF drive cage cabling • Rear SFF drive cage connected to the system board Cabling...

  • Page 132: Rear Six-Bay Sff Drive Cage Cabling (Sas, Sata)

    • Rear SFF drive cage connected to PCIe card in riser slot 4 Rear six-bay SFF drive cage cabling (SAS, SATA) Rear six-bay SFF drive cage connected to PCIe card in riser slot 2 Cabling...

  • Page 133: Nvme Rear Drive Cage Cabling

    NVMe rear drive cage cabling The six-bay SFF NVMe rear drive cage comes with preinstalled cabling. Connectors on the cables will connect to corresponding connectors on an NVMe pass-through assembly installed in slot 2, slot 6, or slots 2 and 6. •...

  • Page 134: M.2 Ssd Enablement Option Cabling

    • NVMe rear drive cage cabling to pass-through boards in slots 2 and 6 ◦ NVMe P1 to pass-through P1 in slot 6 ◦ NVMe P2 to pass-through P2 in slot 2 ◦ NVMe P3 to pass-through P3 in slot 2 M.2 SSD Enablement option cabling The M.2 SSD Enablement option is supported in the following slots: •...
  • Page 135 • M.2 SSD cabling from the onboard PCIe x16 expansion slot 1 Item Description M.2 SSD 1 SATA cable M.2 SSD 2 SATA cable • M.2 SSD cabling from the onboard PCIe x24 expansion slot 2 Item Description M.2 SSD 1 SATA cable M.2 SSD 2 SATA cable •...

  • Page 136: Hpe Smart Array P824I-P Mr Gen10 Cabling

    M.2 SSD 2 SATA cable HPE Smart Array P824i-p MR Gen10 cabling HPE Smart Array P824i-p MR Gen10 controller connected to pass-through board installed on the system board IMPORTANT: Hewlett Packard Enterprise supports only one HPE Smart Array P824i-p MR Gen10 controller to be installed in either slot 3 or 4.

  • Page 137: Hpe Smart Storage Battery Cabling

    HPE Smart Storage Battery cabling iLO ports to network cabling Connecting multiple systems to the network using the iLO management ports The arrow indicates the connection to the network. Cabling...

  • Page 138: Fan Assembly Cabling

    Fan assembly cabling Item Description Fan assembly power cable Fan assembly signal cable Cabling...

  • Page 139: Front Panel Cabling

    Front panel cabling Item Description Front I/O cable Front USB 2.0 cable Cabling...

  • Page 140: Diagnostic Tools

    Product QuickSpecs For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/info/qs). UEFI System Utilities The UEFI System Utilities is embedded in the system ROM. Its features enable you to perform a wide range of configuration activities, including: •...

  • Page 141: Secure Boot

    Operating systems must support Secure Boot and have an EFI boot loader signed with one of the authorized keys to boot. For more information about supported operating systems, see https://www.hpe.com/servers/ossupport. You can customize the certificates embedded in the UEFI BIOS by adding or removing your own certificates, either from a management console directly attached to the server, or by remotely connecting to the server using the iLO Remote Console.

  • Page 142: Intelligent Provisioning

    Rapid Setup Software is only available on the ProLiant 300 Series servers or below. When you launch F10 mode from the POST screen, you are prompted to select whether you want to enter the Intelligent Provisioning or HPE Rapid Setup Software mode.

  • Page 143: Intelligent Provisioning Operation

    Hewlett Packard Enterprise strongly recommends that you register your device for remote support to enable enhanced delivery of your Hewlett Packard Enterprise warranty, HPE support services, or Hewlett Packard Enterprise contractual support agreement. Insight Remote Support supplements your monitoring continuously to ensure maximum system availability by providing intelligent event diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution, based on your product’s service level.

  • Page 144: Usb Support

    HPE Smart Storage Administrator HPE SSA is the main tool for configuring arrays on HPE Smart Array SR controllers. It exists in three interface formats: the HPE SSA GUI, the HPE SSA CLI, and HPE SSA Scripting. All formats provide support for configuration tasks. Some of the advanced tasks are available in only one format.

  • Page 145: Hpe Infosight For Servers

    For more information about the MR Storage Administrator, see MR Storage Administrator User Guide on the Hewlett Packard Enterprise website (https://www.hpe.com/info/P824i-pdocs). HPE InfoSight for servers The HPE InfoSight portal is a secure web interface hosted by HPE that allows you to monitor supported devices through a graphical interface. HPE InfoSight for servers: •...

  • Page 146: Troubleshooting

    • Error Message Guide for HPE ProLiant Gen10 servers and HPE Synergy provides a list of error messages and information to assist with interpreting and resolving error messages. •...

  • Page 147: Component Identification

    Component identification Front panel components 12LFF dual cage configuration Item Description LFF hot-plug drives USB 2.0 port iLO Service Port 24SFF dual cage configuration Item Description SFF hot-plug drives USB 2.0 port iLO Service Port Component identification...

  • Page 148: Rear Panel Components

    Rear panel components Rear panel with the 4LFF hot-plug rear drive cage option Item Description PCIe3 x16 slot 7 for low-profile, standup expansion board PCIe3 x24 slot 6 for low-profile, standup expansion board PCIe3 x8 slot 5 for low-profile, standup expansion board Low-profile LFF hot-plug drives PCIe3 x24 slot 2 for low-profile, standup expansion board or riser cage options PCIe3 x16 slot 1 for low-profile, standup expansion board...
  • Page 149 Item Description PCIe3 x16 slot 7 for low-profile, standup expansion board PCIe3 x24 slot 6 for low-profile, standup expansion board PCIe3 x8 slot 5 for low-profile, standup expansion board SFF/uFF hot-plug drives PCIe3 x16 slot 3 for full-height riser cage PCIe3 x8 slot 4 for full-height riser cage PCIe3 x24 slot 2 for low-profile, standup expansion board or riser cage options PCIe3 x16 slot 1 for low-profile, standup expansion board...
  • Page 150 Item Description Hot-plug power supply (bay 1) Power supply blank (bay 2) Video connector NIC port 2 NIC port 1 USB 3.0 ports iLO Management port 2 UID LED iLO Management port 1 The PCIe3 expansion slots 5-7 are associated with processor 2. The PCIe3 expansion slots 1-4 are associated with processor 1.

  • Page 151: Rear Panel Leds

    The PCIe3 expansion slots 5-7 are associated with processor 2. The PCIe3 expansion slots 1-4 are associated with processor 1. Rear panel LEDs Item Description Status iLO port 1 link LED Green = Network link Off = No network link iLO port 1 activity LED Solid green = Link to network Flashing green = Network active...

  • Page 152: System Board Components

    Item Description Status NIC port 1 activity LED Solid green = Link to network Flashing green = Network active Off = No network activity NIC port 2 link LED Green = Network link Off = No network link NIC port 2 activity LED Solid green = Link to network Flashing green = Network active Off = No network activity...

  • Page 153: Dimm Slot Locations

    Item Description PCIe3 x16 slot 1 for low-profile, standup expansion board or riser cage options microSD card slot PCIe3 x24 slot 2 for low-profile, standup expansion board, riser cage option, or NVMe pass-through board TPM 2.0 connector Flexible Smart Array Controller slot PCIe3 x8 slot 5 for low-profile, standup expansion board System maintenance switch PCIe3 x24 slot 6 for low-profile, standup expansion board, riser cage options, or NVMe pass-through board...

  • Page 154: Dimm Label Identification

    The arrow points to the front of the system. DIMM label identification To determine DIMM characteristics, see the label attached to the DIMM. The information in this section helps you to use the label to locate specific information about the DIMM. Component identification...
  • Page 155 DIMM type R = RDIMM (registered) L = LRDIMM (load reduced) E = Unbuffered ECC (UDIMM) For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). Component identification...

  • Page 156: Intel Optane Persistent Memory 100 Series For Hpe Label Identification

    Intel Optane persistent memory 100 series for HPE label identification Item Description Example Unique ID number 8089-A2-1802-1234567 Model number NMA1XBD512G2S Capacity 128 GB 256 GB 512 GB QR code Includes part number and serial number For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/support/persistentmemoryQS).

  • Page 157: Nmi Functionality

    Before changing the boot mode to Legacy BIOS Mode, you must first disable the HPE Smart Array S100i Controller. NOTE: When you use the software to update, maintain, or monitor the HPE Apollo 4200 Gen10 system, you will see HPE ProLiant XL420 Gen10 Server as the product name in the interface.

  • Page 158: Front Panel Leds And Buttons

    To force the system to initiate the NMI handler and generate a crash dump log, do one of the following: • Use the iLO Virtual NMI feature. • Short the NMI header. For more information, see the Hewlett Packard Enterprise website (http://www.hpe.com/support/ilo-docs). Front panel LEDs and buttons Component identification...
  • Page 159 Item Description Status Power On/Standby button and • Solid green = System on system power LED • Flashing green (1 flash per second) = Performing power on sequence • Solid amber = System in standby • Off = No power present UID button/LED •...

  • Page 160: Uid Button Functionality

    The UID button can be used to display the Server Health Summary when the system will not power on. For more information, see the latest HPE iLO 5 User Guide on the Hewlett Packard Enterprise website. Front panel LED power fault codes The following table provides a list of power fault codes, and the subsystems that are affected.
  • Page 161 2SFF hot-plug rear drive numbering The drive numbering for the 2SFF rear drive cage varies depending on where it is connected. Item Drive numbering Internal drive cage 49, 51 HPE Smart Storage 49, 50 S100i SR Gen10 controller (RAID) HPE Smart Storage 1, 3...

  • Page 162: Drive Leds

    Item Drive numbering Internal drive cage 49, 50, 51, 52 HPE Smart Storage 49, 149, 50, 150 S100i SR Gen10 controller (RAID) HPE Smart Storage 1, 2, 3, 4 S100i SR Gen10 controller (HBA mode) Directly attached to 49, 149, 50, 150...

  • Page 163: Sff Drive Components And Leds

    Item Status Definition Fault Solid amber The drive has failed. \Locate Solid blue The drive is operating normally and being identified by a management application. Flashing amber/blue The drive has failed, or a predictive failure alert has been received for this drive;...

  • Page 164: Nvme Drive Components And Leds

    Item Description Status Locate LED Solid blue = The drive is being identified by a host application. Flashing blue = The drive carrier firmware is being updated or requires an update. Activity ring LED Rotating green = Drive activity Off = No drive activity Drive status LED Solid green = The drive is a member of one or more logical drives.
  • Page 165 Item Description Release lever Activity ring Do Not Remove LED Request to Remove NVMe Drive button Do not remove an NVMe SSD from the drive bay while the Do Not Remove button LED is flashing. The Do Not Remove button LED flashes to indicate the device is still in use.

  • Page 166: Sff Flash Adapter Components And Led Definitions

    Item Status Definition The drive is doing one of the following: Flashing green • Rebuilding • Performing a RAID migration • Performing a stripe size migration • Performing a capacity expansion • Performing a logical drive extension • Erasing Flashing amber/ The drive is a member of one or more logical drives and predicts the drive will fail.

  • Page 167: Drive Cage Identification

    Item Component Description Locate • Off—Normal • Solid blue—The drive is being identified by a host application. • Flashing blue—The drive firmware is being updated or requires an update. uFF drive ejection latch Removes the uFF drive when released. Do not remove LED •...

  • Page 168: Drive Cage Backplane Identification

    Item Description Rear drive cage (LFF, SFF, NVMe, or uFF) Internal drive cage Front drive cage Drive cage backplane identification 4LFF rear drive cage backplane Item Description x4 Mini SAS connector Power input connector 2SFF rear drive cage backplane Component identification...
  • Page 169 Item Description x4 Mini SAS connector Power input connector Six-bay SFF rear drive cage backplane (SAS, SATA) Item Description P2 connector P1 connector Power input connector Six-bay SFF NVMe rear drive cage backplane Component identification...
  • Page 170 Item Description Fan connectors Power cable connector Backplane sideband cable connector NVMe port 1 connector NVMe port 2 connector NVMe port 3 connector Front and internal LFF drive cage backplane Item Front drive cage backplane Internal drive cage backplane P1 connector P1 connector P2 connector P2 connector...

  • Page 171: M.2 Ssd Slot Numbering

    Internal drive cage backplane P3 connector (reserved) P3 connector P1 connector P1 connector P2 connector P2 connector M.2 SSD slot numbering Item Description M.2 slot 1, port 1i M.2 slot 2, port 2i HPE Smart Array P824i-p MR Gen10 Controller Component identification...

  • Page 172: Hpe Infiniband Hdr/Ethernet 940Qsfp 56X16 Adapter Leds

    Internal SAS port 3i Internal SAS port 4i Controller backup power cable connector Internal SAS port 5i Internal SAS port 6i HPE InfiniBand HDR/Ethernet 940QSFP 56x16 adapter LEDs Link LED status Description A link has not been established. Solid amber...

  • Page 173: Dsc-25 2-Port Sfp28 Card Ports And Leds

    LEDs The HPE for Pensando DSP DSC-25 2p SFP28 card is a dual-port, single-slot, half-height, half-length (HHHL) SFP28 network adapter. It has LEDs for Link (L) and Activity (A) for each port. A half-height bracket is shown in the following illustration with SFP28 ports and LEDs.

  • Page 174: Hpe Ns204I-P Nvme Os Boot Device Components

    Passing traffic; flashing frequency indicates traffic intensity Solid amber Link fault System status LED System is not powered Solid amber Power is up, software has not booted yet Solid green System is up and fully operational HPE NS204i-p NVMe OS Boot Device components Component identification...

  • Page 175: Hpe Ns204I-P Nvme Os Boot Device Led Definitions

    Item Description Drive bay 1 Drive bay 2 Thermal interface pad with removable liner M.2 drive retaining latches HPE NS204i-p NVMe OS Boot Device LED definitions Item Description Fault LED status Bay 1 LED Off: Normal Flashing 1Hz: Drive predictive failure...
  • Page 176 NVMe rear drive cage fan numbering Component identification...

  • Page 177: Specifications

    40°C to 45°C (104°F to 113°F) at sea level with an altitude derating of 1.0°C per every 125 m (1.8°F per every 410 ft) above 900 m (2,953 ft) to a maximum of 3,050 m (10,000 ft). The approved hardware configurations for this system are listed on the Hewlett Packard Enterprise website (http:// www.hpe.com/servers/ASHRAE). Mechanical specifications Specification...

  • Page 178: Power Supply Specifications

    • HPE 800 W Flex Slot Titanium Hot-plug power supply (PN 866793-001) • HPE 800 W Flex Slot -48 V DC Hot-plug power supply (PN 866728-001) • HPE 800 W Flex Slot Universal Hot-plug power supply (PN 866727-001) •...

  • Page 179: Hot-Plug Power Supply Calculations

    Hot-plug power supply calculations For hot-plug power supply specifications and calculators to determine electrical and heat loading for the system, see the Hewlett Packard Enterprise Power Advisor website (http://www.hpe.com/info/poweradvisor/online ). Specifications...

  • Page 180: Support And Other Resources

    • To download product updates: Hewlett Packard Enterprise Support Center https://www.hpe.com/support/hpesc Hewlett Packard Enterprise Support Center: Software downloads https://www.hpe.com/support/downloads My HPE Software Center https://www.hpe.com/software/hpesoftwarecenter • To subscribe to eNewsletters and alerts: https://www.hpe.com/support/e-updates • To view and update your entitlements, and to link your contracts and warranties with your profile, go to the Hewlett Packard Enterprise Support Center More Information on Access to Support Materials page: https://www.hpe.com/support/AccessToSupportMaterials...

  • Page 181: Remote Support

    IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements. Remote support Remote support is available with supported devices as part of your warranty or contractual support agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution based on your product's service level.

  • Page 182: Documentation Feedback

    Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve the documentation, use the Feedback button and icons (located at the bottom of an opened document) on the Hewlett Packard Enterprise Support Center portal (https://www.hpe.com/support/hpesc) to send any errors, suggestions, or comments. All document information is captured by the process.

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