HPE StoreOnce 6500 User Manual page 9

Configuration save and restore process.......................................... 227
Configuration file....................................................................................................................... 227
When should a configuration file be generated?............................................................227
Contents of the configuration text file .......................................................................................228
Settings restored after automatic recovery .............................................................................. 228
Performing a configuration save .............................................................................................. 230
Prerequisites for a configuration restore .................................................................................. 230
Restoring from the configuration zip file....................................................................................230
Deleting configuration files from an appliance.......................................................................... 231
Best Practices..................................................................................... 232
StoreOnce Catalyst...................................................................................................................232
StoreOnce Federated Catalyst................................................................................................. 233
StoreOnce Catalyst over Fibre Channel................................................................................... 233
Basic troubleshooting........................................................................ 234
Password problems.................................................................................................................. 234
Pulling a Support Ticket............................................................................................................ 234
Licensing problems................................................................................................................... 234
Multiple users............................................................................................................................234
Problems connecting to the StoreOnce System from the backup application.......................... 235
Timeout problems with NAS CIFS shares.................................................................................235
NFS stale handle error..............................................................................................................236
If backup or replication fails...................................................................................................... 236
StoreOnce Catalyst...................................................................................................................237
StoreOnce Catalyst Cloud Bank store status is not Online.......................................................237
Housekeeping not running on a StoreOnce Catalyst Cloud Bank store................................... 239
Performance..............................................................................................................................239
StoreOnce System configuration problems.............................................................................. 240
Transferring licenses.................................................................................................................240
Advanced troubleshooting.................................................................241
Enabling power on after power has been lost ..........................................................................241
VLAN networking problems...................................................................................................... 241
Software update process.......................................................................................................... 241
Firmware updates..................................................................................................................... 242
What happens to the GUI during failover..................................................................................242
Running failback.............................................................................................................243
Failover with CIFS Server in AD authentication............................................................. 243
Reduced performance using Data in Flight Encryption.............................................................243
Quick Restore ISO Image......................................................................................................... 244
Hewlett Packard Enterprise Systems Insight Manager................... 245
Key Parameters................................................................................... 247
StoreOnce 6500 System...........................................................................................................247
StoreOnce 6600 System...........................................................................................................249
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